LOS ANGELES, February 21, 2014 – DJI, a global leader in consumer drones, today announced the official opening of its newest support office, located in Los Angeles. The office provides customer support, services products and handles North American logistics.
“We are excited to offer DJI fliers a new level of support to help them be more creative,” said DJI CEO Frank Wang. “Our Los Angeles office brings over 30 years of combined customer service support and more than 20 years of experience in the aerial industry and is dedicated to bringing first-class support to our growing customer base in North America.”
The office was officially established in December 2013 and office staff have been intensively trained to provide the best possible support to DJI’s customers. It currently handles hundreds of technical calls per day and is equipped to provide repairs and part replacements.
With the addition of this new office, DJI now has four key customer support hubs and repair centers across Asia, Europe and North America.
“As DJI continues to expand, we want to ensure our customers have the best possible experience with our products,” said Mr. Wang. “We are placing a particular emphasis on further growing our pool of talented engineers and support staff.”
DJI also announced that all experienced engineers, pilots and sales support staff are encouraged to apply for positions its Los Angeles Office. Interested personnel should send their resume and references to – us.hr@dji.com
