DJI is pleased to announce that the new Osmo FlexiMic will be made available free of charge for all Osmo owners from January 29th as a sign of our appreciation on the occasion of DJI’s 10th anniversary. This new plug-in microphone will offer users of our handheld, stabilized 4K camera and gimbal system an even more powerful experience, taking them one step further towards professional-level filmmaking.
There are several ways for Osmo users to get their free FlexiMic. It will be included together with all new Osmos, from Jan. 29. If anyone receives an Osmo without an included FlexiMic, or if they purchased an Osmo before Jan. 29 without a microphone, we’re offering several ways to easily get one from the beginning of March:
1. Customers who bought their DJI Osmo in our Online Store or at our Shanghai Airport store, will receive an email with a coupon code, which can be redeemed for a free FlexiMic at the Official DJI Online Store. If you don’t receive a coupon, please contact onlinesales@DJI.com.
2. For those that purchased their DJI Osmo from an affiliate website, please contact the affiliate in question for a coupon code to use in the Official DJI Online Store.
3. If a user has purchased their Osmo from an Authorized DJI Dealer, they can receive their FlexiMic by contacting the dealer. For any questions, please contact sales@DJI.com.
4. For Osmos purchased at the DJI Flagship Store, the unit serial number makes the customer eligible for a free FlexiMic for pickup at the store, or to be shipped within China by first contacting DJI by sending an email to store.sz@DJI.com.
Customers may also call us at 0755-8665-5264 and provide their serial number and contact information so that we can send them FlexiMic.