FAQ

Software
Supported aircraft include Matrice 30 series, Mavic 3 enterprise series, and Matrice 300 RTK, and supported payloads are Zenmuse H20 series. If a different payload is mounted onto the aircraft, some or all of the functions of DJI FlightHub 2 may not be supported.
There is no limit to the number of devices connected, and the operating status of each device can be viewed in real time.
There is no limit to the number of livestreams, and the actual use depends on the downlink bandwidth of the broadcasting end network.
The images of FPV Camera and current gimbal payload are currently supported.
No sound is provided.
Yes, it supports livestream video recording. The recorded data can be viewed and downloaded from the library. The downloaded files are in M3U8 format, video player that support this format is required.
If the network connection is good, the delay should be less than 1 second.
Not supported at the moment.
Amazon Web Services.
1. The access link is provided with multi-layer protection mechanisms, including but not limited to RASP, WAF, one-device-one-key and so on, to ensure that the server will not be attacked and to prevent any disclosure of important information.
2. The service hosting is secure, and FlightHub 2 uses Amazon as the cloud computing and storage service provider, which is ISO27001/27017/27018 certified.
3. DJI has strict SOPs for operation and maintenance systems. It closely follows the principle of the least authorization to strictly control permissions, and is ISO27001 certified.
It supports http, mqtt and ws, and every link is TLS encrypted to ensure data security.
Not supported at the moment.
DJI FlightHub 2 uses the DJI Unified Account, so there is no need to create/activate an additional DJI account.
Windows, Mac, Android, iOS and other systems are supported. It is recommended to use Chrome, Safari, Edge or Firefox browsers for access.
DJI Flighthub 2 support external points, lines, and surfaces to be imported in KML format. The import of other layer information such as TIFF, models, etc. is not supported at the moment.
Not supported at the moment.
FlightHub 2 is a brand new drone task management platform and is not an iterative version of DJI FlightHub. FlightHub 2 focuses on task monitoring, execution and command. It offers real-time situational awareness and synchronizatino through a cloud platform, while DJI FlightHub focuses more on the statistics and management of drone data.
Flighthub 2 servers are located in Virginia, USA, with additional servers in other locations to be added subsequently according to user demand. For latency-sensitive services such as live video streaming, global server optimization is implemented to significantly reduce network latency.