FAQ

Aircraft
Yes.
To ensure safety, before replacing the gimbal connector, it is recommended to power off the aircraft and remove the TB60 Intelligent Flight Batteries.
The Matrice 300 RTK has a protection rating of IP45. However, the protection rating is not permanently effective and may decrease due to wear and tear. Do not fly in rain heavier than 100mm/24h.
The M300 RTK comes with standard 2110 propellers. You could also use the 2195 high altitude low noise propellers.
Battery
With 220V power supply: It takes about 60 minutes to fully charge two TB60 Intelligent Flight Batteries; and about 30 minutes to charge them from 20% to 90%.
With 110V power supply: It takes about 70 minutes to fully charge two TB60 Intelligent Flight Batteries, and about 40 minutes to charge them from 20% to 90%.
It can simultaneously store eight TB60 Intelligent Flight Batteries and four WB37 Intelligent Batteries. It can charge two TB60 Intelligent Flight Batteries and one WB37 Intelligent Battery at the same time. Batteries with the highest battery levels will be recharged first, followed by the ones with lower levels.
1. Before using, mark two TB60 Intelligent Flight Batteries as a pair that will always be charged/discharged together to ensure optimal performance.
2. Do not charge immediately after a flight. Let the battery cool down to room temperature before charging.
3. The ideal charging temperature of TB60 Intelligent Flight Battery is 15 °C - 40 °C;
4. The ideal storage temperature of TB60 Intelligent Flight Battery is 22 °C - 30 °C. Make sure they are stored in an environment that is free of moisture and not in direct sunlight.
5. If a battery won’t be in use for more than 10 days, please discharge it until the battery level drops to 40% - 65%, and store it properly. Charge and then discharge the battery every 3 months to keep it healthy.
The operating temperature of the TB60 Intelligent Flight Battery is -20°C to 50°C. When the battery is used in a low-temperature environment, note that the battery life will be reduced. To optimize performance in the cold, it is recommended to warm the battery up to 15 °C before use.
When charging the batteries in an environment between -20 °C and 5 °C, the self-heating function will be activated to raise the battery's temperature to above 5 °C.
Once installed on the aircraft and the power is turned on, if the battery’s temperature is low, it will automatically self-heat to keep the temperature at about 16 °C to 20 °C.
No.
The capacity of the TB60 Intelligent Flight Battery is 274 Wh and cannot be carried on board airplanes according to airline regulations.
When the battery is stored for a long time, to ensure storage safety and to extend battery life, the battery will automatically start self-discharging to about 65%. It’s normal for the battery to feel slightly warm during this process.
The M300 RTK can take off if the voltage discrepancy of the two batteries is within 0.7 V. If it is unable to take off, the app will inform you that “the power discrepancy in the two batteries is too large”.
Remote Controller
No.
HDMI port.
OcuSync Enterprise.
It comes with a built-in 5.5-inch 1920×1080p high-brightness touch screen with a maximum brightness of 1000 cd/m².
Yes. It supports the ZTE MF833V dongle.
No. Due to the limited processing power of the CrystalSky, it cannot support advanced intelligent functions of the M300 RTK.
Transmission
Dual Remote Controller Mode: view up to 3 live feeds simultaneously (including FPV camera);
Single Remote Controller Mode: view of up to 2 live feeds simultaneously (including FPV camera).
No.
Payloads
Zenmuse H20N, Zenmuse L1, Zenmuse P1, Zenmuse H20/H20T, Zenmuse XT S, Zenmuse XT2, Zenmuse Z30, and third-party payloads developed based on the DJI Payload SDK.
Please download and upgrade to the latest payload firmware from the download page before using the M300 RTK.
The M300 RTK can be used simultaneously with three payloads: single upward gimbal and dual downward gimbals.
The M300 RTK supports the following payload combinations:
Single gimbal: Zenmuse H20N, Zenmuse H20, Zenmuse H20T, Zenmuse L1, Zenmuse P1, Zenmuse XT2, Zenmuse XT S, Zenmuse Z30, or a third-party payload developed based on PSDK
Dual gimbals: Zenmuse XT2 + Zenmuse H20; Zenmuse XT S + Zenmuse H20; Zenmuse XT2 + Zenmuse Z30; Zenmuse XT S + Zenmuse Z30; any single gimbal above combined with a third-party payload developed based on PSDK
Triple gimbals Any dual gimbal combination above + any third-party payload developed based on PSDK
Note: Zenmuse L1 and Zenmuse P1 can only be mounted on a single downward gimbal; Zenmuse XT2 can only be mounted on the location of single downward gimbal No. 1.
You can control the movements of each gimbal simultaneously, but you can't take photos/videos simultaneously.
No, the angle of the FPV camera cannot be changed.
No.
RTK
When mounted with Zenmuse P1 or Zenmuse L1, the task folder stores photos, original GNSS observations, and TimeStamps.MRK files, which are used for PPK post-processing calculations.
When equipped with Zenmuse P1, Zenmuse L1, or a third-party payload developed based on PSDK, the M300 RTK can perform accurate mapping. For more information, leave your contact details at the bottom of the page and we will contact you shortly.
Yes. Please refer to the user manual of the M300 RTK and upgrade the firmware of the D-RTK 2 Mobile Station. Please note that different modes need to be selected when using the Mobile Station with the M210 RTK V2, Phantom 4 RTK, or M300 RTK. The D-RTK 2 mobile station only supports one of the three models at a time. For more details, please refer to the user manual.
The M300 RTK obtains real-time differential data in the following two ways:
1. By connecting to the D-RTK 2 Mobile Station (RTCM3.2)
2. By connecting the remote controller to an NTRIP network RTK service through a 4G dongle or a WiFi hotspot (supports RTCM3.0/RTCM3.1/RTCM3.2)
Yes, there is no limit to the number of drones that can be used simultaneously.
Software
1.Via computer: use DJI Assistant 2 For Matrice by connecting to a computer to update the firmware of the aircraft, remote controller, and D-RTK 2 Mobile Station.
2. Via DJI Pilot app: update the firmware of the aircraft, remote controller, and BS60 Intelligent Battery Station.
Please refer to the user manual for details.
Currently only DJI Pilot App (Android version) is supported.
M300 RTK supports DJI Onboard SDK, Payload SDK, and Mobile SDK. For technical support, please contact dev@dji.com.
Firmware
The V3 firmware not only provides a completely offline Local Data Mode, but also comes with the new Restricted Network Mode. The Restricted Network Mode retains the networking capabilities of maps, network RTK, and third-party live streams, and shuts down other network services.
You can first upgrade the DJI Pilot app from the V3 or higher version, and then upgrade the firmware of the aircraft, payload, and battery box through the offline upgrade feature of the app.
Other
No. Before purchasing, please confirm with your DJI Enterprise dealer about where the drone can be used.