Consumer Policy - Unauthorized DJI Dealers
To ensure that you only receive the highest-quality DJI® Agras series products, including MG-1, MG-1S, MG-1S RTK, MG-1S Advanced, MG-1P, MG-1P RTK, and T16, DJI is committed to selling its Agras series products through a trusted network of carefully selected authorized dealers. DJI strongly advises customers to purchase only from local authorized DJI dealers and to be aware of the possible risks that may result from purchasing products outside the countries where DJI® Agras series products are originally sold or through unverified resellers.
There are unauthorized dealers that advertise and sell DJI Agras series products. These products may not be operated. DJI cannot guarantee the quality or effectiveness of such products and as such, they are not covered by DJI’s warranty or return policy. DJI may also restrict the warranty service for DJI® Agras series products to the country where DJI or its Authorized Distributors originally sold the device.
Please note that unauthorized sellers may appear on a marketplace site, hosted by companies such as Amazon, eBay and similar marketplaces. When purchasing on these marketplace sites, you should always confirm that the reseller is an authorized DJI® Agras dealer.
It is your responsibility as a customer to ensure that the retailer you purchase from is an authorized DJI® Agras dealer. To verify that a dealer is authorized, please contact firstname.lastname@example.org for information.