FAQ

General
Osmo Mobile 3 supports smartphones that are 62-88mm wide and up to 9.5mm thick. This range covers most mobile phones currently available. Please note that actual compatibility might be affected by accessories attached to your phone. Certain form factors, including buttons on the side, should also be considered.

Step 1: First, make sure Osmo Mobile 3 is adequately charged by connecting the charging cable to the Type-C port on the right side of Osmo Mobile 3.

Step 2: Mount your phone onto Osmo Mobile 3 and adjust the balance. Please follow the steps on the Tutorial videos for balancing the phone.

Step 3: Press and hold the power button to power on Osmo Mobile 3. Launch the DJI Mimo app and choose Osmo Mobile 3. Follow the app’s instructions to complete Bluetooth connection, registration, and activation.

Osmo Mobile 3 utilizes Bluetooth Low Energy 5.0 and therefore works better with phones that have Bluetooth Low Energy 5.0 or above. We suggest that you check compatibility by revisiting your phone specs.
After powering on Osmo Mobile 3, you can go to the DJI Mimo app and enable gesture control functions. Osmo Mobile 3 can recognize the “palm” and “V” gestures.
There are three ways to use ActiveTrack:
1.     Enable the “One-press ActiveTrack" function, then press the trigger to track the target in the middle of the frame automatically.
2.     Manually select and track the target in the app interface
3.     Enable “Gesture Control” function and use a gesture to start tracking, take a photo, or record a video.
Power on Osmo Mobile 3, and press the M button twice to switch between the two orientations. You can also transition between portrait and landscape mode by rotating the roll axis manually.
Power on Osmo Mobile 3, then press and hold the trigger to lock the gimbal.
Power on Osmo Mobile 3, press the trigger, and then press again and hold to switch to Sport mode.
Make sure the gimbal is powered on and working normally, then quickly press the trigger twice to recenter the gimbal.
There are two ways:
1) Switch between the front and rear camera in the DJI Mimo app;
2) Quickly press the trigger three times.
Push the zoom slider up and down to zoom in or out. Please note Osmo Mobile 3 only supports digital zoom, which impacts image quality.
Osmo Mobile 3 supports two panorama modes: 180° and 3×3.
Yes.
Connecting via Bluetooth is faster than connecting via Wi-Fi. Additionally, devices using Bluetooth will link automatically once they are paired. Connecting via Bluetooth also saves more energy than connecting via Wi-Fi does.
When connected via Bluetooth, the status indicator will turn green, while a yellow light indicates disconnection. You can also check the Bluetooth connection in the DJI Mimo app.
1. Forget connected devices in the bluetooth settings of your mobile phone.
2. Press and hold the Record button, Trigger, and M button simultaneously for one second to forget the connected device.
When the firmware is updating, the status indicator will flash red and green. If the firmware update is successful, the indicator will turn solid green. If the firmware update fails, the indicator will flash red and green, and simultaneously, you will be notified in the DJI Mimo app.
No.
No. Osmo Mobile 3 is not interchangeable with other gimbals and cameras.
Function:
1. Well-placed buttons and intuitive functions make Osmo Mobile 3 convenient to use with a single hand, providing more versatility and freedom of movement.
2. More intelligent shooting modes, like Sport mode and Gesture Control. ActiveTrack 3.0 provides a smoother tracking experience.
3. Able to use with DJI Mimo.
Appearance:
1. Osmo Mobile 3’s foldable design makes it smaller and easy to take anywhere.
2. Thanks to its intelligent design, Osmo Mobile 3 is comfortable to hold even for long periods of time.
3. Osmo Mobile 3 is compatitble with more devices and can be used to charge your mobile phones.
DJI Mimo
Yes.
Yes. Camera resolution does not affect tracking performance when using ActiveTrack 3.0.
Timelapse is suitable for recording the passing of time at a fixed location by mounting Osmo Mobile 3 on a tripod or base.
Motionlapse allows users to record a moving timelapse video by setting camera points.
Hyperlapse allows users to record everything passing by as they hold the gimbal and move. It is recommended to pair it with ActiveTrack 3.0.
Yes. Click the Camera menu in the DJI Mimo app to set the parameters manually.
* As of now, Android devices cannot change exposure parameters via DJI Mimo.
No.
Yes. You can adjust the zoom speed by dragging the slider inside the app.
Yes. You can choose and set slow, medium, and fast speeds for the joystick in the DJI Mimo app.
When recording, video resolution is set at 720p in DJI Mimo by default. You can change the video resolution in the app. However, the maximum video resolution depends on your phone’s camera.
No.
No.
Yes. It depends on your phone. If the phone allows it, settings in the DJI Mimo app can be manually adjusted.
You can set up to four camera points for Motionlapse.
Yes. You can enable the “Save Pano Original” function in the camera settings in Pano mode.
iOS systems will save the photos and videos in the album. Android devices save photos and videos in phone storage or the microSD card.
Yes. However, the highest video resolution possible with Glamour Effects is 720p.
Yes.
No.
No.
No. Please use the DJI Mimo app to take full advantage of Osmo Mobile 3.
Battery
A full charge requires 2.5 hours at 5V/2A, and battery life is 15 hours. * The built-in battery cannot be swapped out.
* Under ideal conditions with the gimbal fully balanced.
You can charge Osmo Mobile 3 via the Type-C USB charging port on the right side of the handle. The recommended charging current is 2A.
Osmo Mobile 3 can be used to charge other devices via the USB port at the right side of the handle.
The current is around 1 A.
Yes.
No.
The LEDs will light up.
Yes. However, it is recommended to use the standard USB cable that comes in the box to charge Osmo Mobile 3.
It is not recommended.
1. You can use Osmo Mobile 3 to charge other electronic devices by pressing the power button once when your Osmo Mobile 3 is powered off. When the device you wish to charge has been successfully connected to Osmo Mobile 3, and the charging current is more than 300 mA, Osmo Mobile 3 will begin to charge it, and the battery indicators will blink. Osmo Mobile 3 will automatically shut down when the device is disconnected or is fully charged;
2. You can use Osmo Mobile 3 to charge any electronic devices connected to it when it is powered on;
3. It is not recommended to charge Osmo Mobile 3 while using it to charge other devices.
Notes:
1. Osmo Mobile 3 will not be able to charge other devices in temperatures under 5°C or over 45°C.
2. Osmo Mobile 3 will stop charging devices if the charging current exceeds 1 A.
Bluetooth
Each device has a number attached on the side of the phone holder. Users can choose the device in the DJI Mimo app. Users can also change the device name in the app.
Please disconnect the previous phone and disable its Bluetooth. Then connect Osmo Mobile 3 to another smartphone.
Accessory
The mounting hole at the bottom of Osmo Mobile 3 is the standard 1/4"– 20 UNC port.
Yes. However, external lenses may affect the balance of the gimbal. Large, heavy lenses are not recommended. Please ensure the total weight of the lenses and the phone is less than the recommended weight.
No.