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Dock
What is the difference between DJI Dock 3 and DJI Dock 2?
DJI Dock 3 is an iterative upgrade of DJI Dock 2, with the following main upgrades compared to the previous generation:
1. IP rating upgraded to IP56.
2. Operating temperature range widened to -30° to 50° C (-22° to 122° F) .
3. Video transmission system upgraded to O4+ Enterprise.
4. Supports vehicle-mounted deployment.
5. With the D-RTK 3 Relay Fixed Deployment Version, site selection of DJI Dock 3 becomes more flexible.
6. Supports quick takeoff, ready to fly as soon as the cover is opened.
7. Lower live view latency for a smoother operation experience.
8. Improved cooling and heating performance of the air conditioner.
1. IP rating upgraded to IP56.
2. Operating temperature range widened to -30° to 50° C (-22° to 122° F) .
3. Video transmission system upgraded to O4+ Enterprise.
4. Supports vehicle-mounted deployment.
5. With the D-RTK 3 Relay Fixed Deployment Version, site selection of DJI Dock 3 becomes more flexible.
6. Supports quick takeoff, ready to fly as soon as the cover is opened.
7. Lower live view latency for a smoother operation experience.
8. Improved cooling and heating performance of the air conditioner.
What is the minimum interval DJI Dock 3 can recharge the aircraft for a second operation? Can DJI Dock 3 automatically replace the aircraft's battery?
Measured with an ambient temperature of 25° C (77° F) and an aircraft battery level of 15% after landing, it takes 27 minutes to charge the aircraft's battery to 95%. Therefore, the minimum interval between two operations is 27 minutes. DJI Dock 3 does not support automatic battery replacement for the aircraft.
Does DJI Dock 3 support one drone with multiple docks and one dock with multiple drones?
Supports one drone with multiple docks (multi-dock task).
Does not support multiple drones with one dock.
Does not support multiple drones with one dock.
Does DJI Dock 3 support multi-dock tasks?
Yes.
When the dock links with the the D-RTK 3 Relay Fixed Deployment Version, multi-dock tasks are not supported.
When the dock links with the the D-RTK 3 Relay Fixed Deployment Version, multi-dock tasks are not supported.
Does DJI Dock 3 support edge computing?
Yes, the edge computing module requires an additional external power supply and network connection.
Does DJI Dock 3 support private 4G enhanced video transmission?
Yes, for details, please visit: https://developer.dji.com/resources/server/free/.
DJI Cellular Dongle 2 is sold separately. This service is not available in some countries and regions. Please consult your local dealer for details.
DJI Cellular Dongle 2 is sold separately. This service is not available in some countries and regions. Please consult your local dealer for details.
Which drones does DJI Dock 3 support?
DJI Dock 3 only supports the DJI Matrice 4D Series drones.
What conditions will cause the cooling and heating functions of DJI Dock 3 to be automatically enabled or disabled?
The cooling function of DJI Dock 3 will be enabled when the ambient temperature exceeds 5° C (41° F) and the aircraft battery temperature exceeds 35° C (95° F). The cooling function of DJI Dock 3 will be disabled when the aircraft battery temperature drops below 30° C (86° F).
The heating function of DJI Dock 3 will be enabled when the ambient temperature is below 5° C (41° F), the temperature within the dock is below 35° C (95° F) , and the battery temperature is below 35° C (95° F). The heating function of DJI Dock 3 will be disabled when the temperature within the dock exceeds 35° C (95° F) or the aircraft battery temperature exceeds 35° C (95° F).
The cooling and heating logic may be optimized with firmware updates. Please refer to the actual use.
The heating function of DJI Dock 3 will be enabled when the ambient temperature is below 5° C (41° F), the temperature within the dock is below 35° C (95° F) , and the battery temperature is below 35° C (95° F). The heating function of DJI Dock 3 will be disabled when the temperature within the dock exceeds 35° C (95° F) or the aircraft battery temperature exceeds 35° C (95° F).
The cooling and heating logic may be optimized with firmware updates. Please refer to the actual use.
What are the installation environment requirements for DJI Dock 3?
It should be installed in an open environment with stable power supply and internet at altitudes not exceeding 4,500 meters. For details, please refer to the Installation and Setup Manual.
What is the maximum wind speed and rainfall in which DJI Dock 3 can continue to operate normally?
The maximum wind speed is 12 m/s, and the maximum rainfall is 2 mm/h.
What precautions should be taken for vehicle-mounted deployment of DJI Dock 3?
Ensure the installation complies with local regulations.
Ensure safety when loading the dock onto the vehicle, and do not apply force to the RTK module during handling.
Ensure the dock base is securely fixed to the vehicle mounting bracket, and install and tighten the lock nuts.
The dock base should be equipped with a safety rope that connects the dock to the vehicle properly.
The Vehicle-Mounted Gimbal Mount must be installed correctly.
Please affix the included driving warning sticker to the dashboard.
For detailed operational procedures, please refer to the Installation and Setup Manual.
Ensure safety when loading the dock onto the vehicle, and do not apply force to the RTK module during handling.
Ensure the dock base is securely fixed to the vehicle mounting bracket, and install and tighten the lock nuts.
The dock base should be equipped with a safety rope that connects the dock to the vehicle properly.
The Vehicle-Mounted Gimbal Mount must be installed correctly.
Please affix the included driving warning sticker to the dashboard.
For detailed operational procedures, please refer to the Installation and Setup Manual.
What precautions should be taken for using DJI Dock 3 with vehicle-mounted deployment?
The parking slope must be less than 3° during operation.
Remote dock calibration must be completed in the cloud before operation.
During aircraft operation, the vehicle and the dock must not move. If movement occurs, the aircraft will immediately return to the absolute position of the relative alternate site.
When driving and entering or exiting underground parking garages, be sure to pay attention to road safety and height restrictions.
Ensure the dock cover is closed when the vehicle is moving.
When deploying two docks on one vehicle, they must be added to the same project to ensure safe takeoff and landing of multiple aircraft.
Remote dock calibration must be completed in the cloud before operation.
During aircraft operation, the vehicle and the dock must not move. If movement occurs, the aircraft will immediately return to the absolute position of the relative alternate site.
When driving and entering or exiting underground parking garages, be sure to pay attention to road safety and height restrictions.
Ensure the dock cover is closed when the vehicle is moving.
When deploying two docks on one vehicle, they must be added to the same project to ensure safe takeoff and landing of multiple aircraft.
Does the built-in backup battery of DJI Dock 3 support charging the aircraft?
No.
How is the precision landing of DJI Dock 3's aircraft achieved?
The aircraft achieves precise positioning through the RTK positioning system and visual markers on the dock's landing pad and the inner side of the cover.
How do I power on the backup battery of DJI Dock 3?
When there is no grid power supply, press once and then press and hold the multifunction button inside the electrical cabinet to power on the backup battery. When there is grid power supply, the backup battery will automatically power on without additional operation.
How do I power off DJI Dock 3?
Turn off the AC power switch, then press once and then press and hold the multifunction button inside the electrical cabinet to power off the backup battery.
How do I purchase DJI Dock 3?
Please contact your local DJI dealer.
What drones does DJI Dock 3 support for dock site evaluation?
DJI Matrice 4D Series and DJI Matrice 4 Series drones*.
*Aircraft and remote controllers need to be updated to the latest firmware.
*Aircraft and remote controllers need to be updated to the latest firmware.
Aircraft
How many versions does the DJI Matrice 4D Series have? What are the differences between them?
DJI Matice 4D Series currently includes two versions - DJI Matrice 4D and DJI Matrice 4TD.
DJI Matrice 4D is equipped with a 4/3 CMOS 20MP wide-angle camera, a 1/1.3-inch CMOS 48MP medium tele camera, a 1/1.5-inch CMOS 48MP tele camera, and a laser range finder, providing powerful imaging capabilities.
DJI Matrice 4TD is equipped with a 1/1.3-inch CMOS 48MP wide-angle camera, a 1/1.3-inch CMOS 48MP medium tele camera, a 1/1.5-inch CMOS 48MP tele camera, a infrared thermal camera, an NIR auxiliary light, and a laser range finder. It features powerful thermal imaging and low-light imaging capabilities.
DJI Matrice 4D is equipped with a 4/3 CMOS 20MP wide-angle camera, a 1/1.3-inch CMOS 48MP medium tele camera, a 1/1.5-inch CMOS 48MP tele camera, and a laser range finder, providing powerful imaging capabilities.
DJI Matrice 4TD is equipped with a 1/1.3-inch CMOS 48MP wide-angle camera, a 1/1.3-inch CMOS 48MP medium tele camera, a 1/1.5-inch CMOS 48MP tele camera, a infrared thermal camera, an NIR auxiliary light, and a laser range finder. It features powerful thermal imaging and low-light imaging capabilities.
What is the certification level of the DJI Matrice 4D Series in Europe?
The DJI Matrice 4D Series is C2 and C6 certified by the European Union Aviation Safety Agency (EASA).
What is the IP rating of the DJI Matrice 4D Series drones?
IP55.
Do cameras on DJI Matrice 4D Series support mapping without GCPs?
Only the 4/3 CMOS wide-angle camera on DJI Matrice 4D supports mapping without GCPs.
What precautions should be taken when using the infrared thermal camera of DJI Matrice 4TD?
DO NOT expose the infrared camera lenses to strong sources of energy such as the sun, lava, or a laser beam. Otherwise, the camera sensor may be burned leading to permanent damage.
What is the difference between the DJI Matrice 4D Series and the Matrice 4 Series?
The DJI Matrice 4D Series has the following main differences compared to the Matrice 4 Series:
1. Supports IP55 protection rating.
2. Maximum flight time of 54 minutes.
3. Supports greater payload capacity.
4. Supports airborne relay, where one drone can fly high as a relay, addressing signal issues in mountainous terrains.
5. Arms of Matrice 4D Series drones are not foldable.
1. Supports IP55 protection rating.
2. Maximum flight time of 54 minutes.
3. Supports greater payload capacity.
4. Supports airborne relay, where one drone can fly high as a relay, addressing signal issues in mountainous terrains.
5. Arms of Matrice 4D Series drones are not foldable.
Why can the arms of the DJI Matrice 4D series be moved, and why are there visible gaps at the base of the arms?
The DJI Matrice 4D Series drones incorporate rotational dampers at the base of each arm to dampen arm vibration, ensuring reliable, long-time flight in various environments. The arms can rotate at a small angle, and visible gaps at the base of the arms are normal design characteristics.
What precautions should be taken when using the anti-ice propellers of the DJI Matrice 4D Series drones?
The anti-icing effectiveness of the propellers decreases with usage over time. Please replace the propellers at least every 12 months or after 500 flight hours.
Do not scratch the surface of the propellers or touch them directly with your fingers. Do not use oil-based or alcohol-based solvents to wipe the propellers, as this may damage the anti-icing layer on the surface.
Each set of propellers is dynamically balanced. When replacing propellers, please use the propellers from the same package and do not mix them with propellers from other packages.
If the propellers become deformed or damaged during use, they need to be replaced promptly. When replacing propellers, be sure to simultaneously replace the corresponding washers and screws. Do not reuse them.
Do not scratch the surface of the propellers or touch them directly with your fingers. Do not use oil-based or alcohol-based solvents to wipe the propellers, as this may damage the anti-icing layer on the surface.
Each set of propellers is dynamically balanced. When replacing propellers, please use the propellers from the same package and do not mix them with propellers from other packages.
If the propellers become deformed or damaged during use, they need to be replaced promptly. When replacing propellers, be sure to simultaneously replace the corresponding washers and screws. Do not reuse them.
Why are the propeller tips of the DJI Matrice 4D Series drones curved?
To provide better noise reduction.
Do the DJI Matrice 4D Series drones support manual flight with a remote controller?
Yes, they can link with DJI RC Plus 2 Enterprise for manual flight.
Do the DJI Matrice 4D Series drones support simultaneous use with dual remote controllers?
No.
How do the DJI Matrice 4D Series drones perform linking for airborne relay operations?
After linking two drones with two remote controllers respectively, set the aircraft as the Main Aircraft (operating aircraft) on the DJI Pilot 2 app of the remote controller A, and set the aircraft as the Relay Aircraft on the DJI Pilot 2 app of the remote controller B. Wait for the two drones to automatically re-link. Once the linking is completed, you can check the connection topology status on the main page.
Do the DJI Matrice 4D Series drones support airborne relay when connected with DJI Dock 3?
Currently no.
Remote Controller
Can the DJI Matrice 4D Series drones be used with the remote controllers of the Matrice 4 Series?
Yes. The remote controller needs to be updated to the latest firmware.
Can I use other USB-C chargers to charge DJI RC Plus 2 Enterprise?
Yes. To ensure charging speed, it is recommended to prioritize using the DJI 100W USB-C Power Adapter and other 100W+ chargers that support the PD protocol.
Does DJI RC Plus 2 Enterprise support MSDK?
Yes.
Does DJI RC Plus 2 Enterprise support the DJI Matrice 3D Series drones?
No.
Battery & Charger
How to charge the DJI Matrice 4D Series Battery?
DJI Matrice 4D Series Battery can be charged with DJI Dock 3 and the DJI Matrice 4D Series 240W Charging Hub.
What functions does the DJI Matrice 4D charging hub support?
The DJI Matrice 4D Series 240W Charging Hub supports two charging modes. By toggling the mode switch on the side of the charging hub, you can switch between the charging modes.
Standard Mode: Each battery is charged to 100% in sequence.
Ready-to-Fly Mode: Each battery is charged to 90% in sequence and kept at 90% after charging. This mode facilitates quick use of batteries.
Standard Mode: Each battery is charged to 100% in sequence.
Ready-to-Fly Mode: Each battery is charged to 90% in sequence and kept at 90% after charging. This mode facilitates quick use of batteries.
How long does it take to fully charge a DJI Matrice 4D Series Battery?
Charging with the DJI Matrice 4D Series 240W Charging Hub:
In Standard Mode, it takes approximately 40 minutes to fully charge one DJI Matrice 4D Series Battery from 15%.
In Ready-to-Fly Mode, it takes approximately 30 minutes to charge one DJI Matrice 4D Series Battery from 15% to 90%.
Charging with DJI Dock 3:
In Standard Mode, it takes approximately 37 minutes to fully charge one DJI Matrice 4D Series Battery from 15%.
In Ready-to-Fly Mode, it takes approximately 27 minutes to charge one DJI Matrice 4D Series Battery from 15% to 95%.
In Standard Mode, it takes approximately 40 minutes to fully charge one DJI Matrice 4D Series Battery from 15%.
In Ready-to-Fly Mode, it takes approximately 30 minutes to charge one DJI Matrice 4D Series Battery from 15% to 90%.
Charging with DJI Dock 3:
In Standard Mode, it takes approximately 37 minutes to fully charge one DJI Matrice 4D Series Battery from 15%.
In Ready-to-Fly Mode, it takes approximately 27 minutes to charge one DJI Matrice 4D Series Battery from 15% to 95%.
Can the DJI Matrice 4D Series charging hub charge the batteries using other USB-C chargers?
No.
Can the DJI Matrice 4D Series batteries and charging hub be charged by the DJI Power series portable power stations?
Yes, you can connect the charging hub to the SDC port of the power station for charging. The DJI Power series power station must be updated to the latest firmware.
Can the DJI Matrice 4D Series Battery be charged when it is mounted on the aircraft?
No.
Can the DJI Matrice 4D Series Battery be used in low-temperature environments?
DJI Matrice 4D Series Battery can work in the operating environment from -20° to 45° C (-4° to 113° F). The battery life will be shortened when used in low-temperature environments. Please schedule the flight time properly.
What is the function of the screw holes at the rear of the DJI Matrice 4D Series Battery?
For mounting parachute and other payloads.
D-RTK 3 Relay Fixed Deployment Version
What functions does the D-RTK 3 Relay Fixed Deployment Version provide?
Used with designated DJI aircraft and Dock, it can be set up at a high location as a relay to address signal obstruction issues.
This feature is only available in countries or regions that support the 5 GHz band. Please refer to local laws and regulations.
This feature is only available in countries or regions that support the 5 GHz band. Please refer to local laws and regulations.
How to activate the D-RTK 3 Relay Fixed Deployment Version?
It can be activated on the DJI Enterprise app or DJI Assistant 2 (Enterprise Series) by connecting its Type-C port to a cable.
Is re-linking required when replacing the aircraft or DJI Dock of the D-RTK 3 Base Station Fixed Deployment Version?
After replacing the aircraft, re-link the aircraft with DJI Dock to restore the connection with the relay station.
To replace the dock, re-link the relay station and the dock.
To replace the dock, re-link the relay station and the dock.
What are the power supply requirements for the PoE module of the D-RTK 3 Relay Fixed Deployment Version?
When the cable distance between the relay station and the dock is less than 100 meters, it is recommended to power the PoE module by directly connecting it to the PoE output port of DJI Dock 3 via an Ethernet cable.
When the cable distance between the relay station and DJI Dock is greater than 100 meters, an additional PoE power supply needs to be purchased for separate power supply*.
* It is recommended to use a Type 4 PoE power supply with a power greater than 30 W.
When the cable distance between the relay station and DJI Dock is greater than 100 meters, an additional PoE power supply needs to be purchased for separate power supply*.
* It is recommended to use a Type 4 PoE power supply with a power greater than 30 W.
What are the differences between the D-RTK 3 Relay Fixed Deployment Version and the D-RTK 3 Multifunctional Station?
The D-RTK 3 Relay Fixed Deployment Version only supports relay station mode and is mainly used for fixed deployment of DJI Dock 3.
The D-RTK 3 Multifunctional Station supports relay station, base station, and mobile station modes, and can work with various DJI drones.
The D-RTK 3 Multifunctional Station supports relay station, base station, and mobile station modes, and can work with various DJI drones.
Which devices or aircraft are compatible with the D-RTK 3 Relay Fixed Deployment Version?
It can work with DJI Dock 3 and Matrice 4D Series drones.
How to conduct site evaluation and selection when installing the D-RTK 3 Relay Fixed Deployment Version?
You can use the Matrice 4D Series aircraft and the remote controller to conduct site evaluation and selection at the intended relay deployment location based on the DJI Pilot 2 app instructions, and deploy the relay station according to the site selection results.
Can the PoE module of D-RTK 3 Relay Fixed Deployment Version be removed for standalone use?
No.
Can the D-RTK 3 Relay Fixed Deployment Version provide RTK positioning for the aircraft?
Yes, when used as a relay station for DJI Dock 3, the aircraft will check the RTK data quality of both DJI Dock 3 and the relay station, selecting the data source to ensure reliable positioning.
Can the D-RTK 3 Relay Fixed Deployment Version continue to be used after a PoE power outage?
The relay station has a built-in backup battery, allowing it to continue working for a while after a power outage. Please troubleshoot and restore power supply promptly.
How many aircraft can the D-RTK 3 Relay Fixed Deployment Version connect to simultaneously?
One only.
What app is used for deploying the D-RTK 3 Relay Fixed Deployment Version?
DJI Enterprise app.
Are there any distance restrictions for deploying the D-RTK 3 Relay Fixed Deployment Version relative to DJI Dock 3?
It is recommended to deploy within 1 kilometer of the dock, maintaining a clear line of sight between DJI Dock 3 and the relay station, with no obstructions or interference.
The distance between the relay station and the dock must be less than 100 meters during the linking process.
The distance between the relay station and the dock must be less than 100 meters during the linking process.
What is the signal coverage range of the D-RTK 3 Relay Fixed Deployment Version?
In unobstructed and interference-free conditions, the D-RTK 3 Relay Fixed Deployment Version can extend the video transmission range up to 25 km.
Can D-RTK 3 Relay Fixed Deployment Version be used independently without connecting to DJI Dock 3?
Currently no.
Speaker/Spotlight
What functions are supported with the DJI AS1 Speaker?
The DJI AS1 Speaker supports record & broadcast, file input, and text-to-speech functions*. It also features real-time broadcasting and echo suppression, making emergency search and rescue operations more efficient and flexible.
The spotlight and speaker can be used independently or in combination, meeting the needs of more operational scenarios.
* The text-to-speech function currently only supports English and Mandarin Chinese.
The spotlight and speaker can be used independently or in combination, meeting the needs of more operational scenarios.
* The text-to-speech function currently only supports English and Mandarin Chinese.
Which drones are compatible with the DJI AS1 Speaker?
DJI Matrice 4D Series and DJI Matrice 4 Series aircraft.
When installed on DJI Matrice 4D Series aircraft, the bottom bracket must be removed.
When installed on DJI Matrice 4D Series aircraft, the bottom bracket must be removed.
What precautions should be taken when installing the DJI AS1 Speaker?
Remove the bottom bracket of the speaker.
Install the speaker before turning on the aircraft. Do not install the speaker while the aircraft is powered on.
When installing onto the aircraft, tighten the screws and ensure proper sealing of the interface. When using with DJI Dock, use the included hex key to tighten the screws again.
After installation, connect to the internet to activate the speaker and calibrate compass as instructed. If there is a firmware update notification, update to the latest firmware promptly.
Install the speaker before turning on the aircraft. Do not install the speaker while the aircraft is powered on.
When installing onto the aircraft, tighten the screws and ensure proper sealing of the interface. When using with DJI Dock, use the included hex key to tighten the screws again.
After installation, connect to the internet to activate the speaker and calibrate compass as instructed. If there is a firmware update notification, update to the latest firmware promptly.
What precautions should be taken when using the DJI AS1 Speaker?
Please pay attention to the following when using the speaker:
1. After installing the speaker, the aircraft's power performance and flight time will be affected. Please pay attention to flight safety.
2. Use the standard remote controller to play human voices for optimal sound effect. It is not recommended to play single-frequency sounds to avoid irreversible damage to the speaker.
3. DO NOT use the speaker near people or in an urban area where noise-sensitive structures are concentrated, as the loudness could lead to accidents or injuries.
1. After installing the speaker, the aircraft's power performance and flight time will be affected. Please pay attention to flight safety.
2. Use the standard remote controller to play human voices for optimal sound effect. It is not recommended to play single-frequency sounds to avoid irreversible damage to the speaker.
3. DO NOT use the speaker near people or in an urban area where noise-sensitive structures are concentrated, as the loudness could lead to accidents or injuries.
Which languages does the DJI AS1 speaker support for text-to-speech?
Currently only supports English and Mandarin Chinese.
What are the tips for using the real-time broadcasting feature of the DJI AS1 Speaker?
When speaking, stay close to the microphone of the remote controller or computer, and try to maintain a steady speaking pace.
What shortcut operations does the DJI AS1 speaker support?
It supports shortcuts to start/stop real-time broadcasting. You can set the shortcuts in Customize RC Buttons on the DJI Pilot 2 app for quick operation during tasks.
How to update the firmware of the DJI AS1 Speaker?
Install the speaker on the aircraft, and it will be updated along with the aircraft firmware. There are four ways to update the firmware:
1. Perform a one-click update on the device management page of DJI FlightHub 2.
2. Connect the aircraft to a computer and use the DJI Assistant 2 (Enterprise Series) to update.
3. Tap firmware update on the main interface of the DJI Pilot 2 app.
4. When the DJI Pilot 2 app prompts for a consistent update for all modules, confirm the update.
1. Perform a one-click update on the device management page of DJI FlightHub 2.
2. Connect the aircraft to a computer and use the DJI Assistant 2 (Enterprise Series) to update.
3. Tap firmware update on the main interface of the DJI Pilot 2 app.
4. When the DJI Pilot 2 app prompts for a consistent update for all modules, confirm the update.
What functions does the DJI AL1 Spotlight provide?
The DJI AL1 Spotlight supports two lighting modes: constant and strobe; it also supports enabling and disabling the gimbal follow function*.
The spotlight and speaker can be used independently or in combination, meeting the needs of more operational scenarios.
The new wide FOV lighting mode can illuminate a broader area in wide-angle mode*.
* All devices need to be updated to the latest firmware.
The spotlight and speaker can be used independently or in combination, meeting the needs of more operational scenarios.
The new wide FOV lighting mode can illuminate a broader area in wide-angle mode*.
* All devices need to be updated to the latest firmware.
What drones are compatible with the DJI AL1 Spotlight?
DJI Matrice 4D Series and DJI Matrice 4 Series drones.
What precautions should be taken when installing the DJI AL1 Spotlight?
Use tools to remove the bracket at the bottom of the spotlight.
Install the spotlight before turning on the aircraft. Do not install the spotlight while the aircraft is powered on.
Ensure the screws are tightened when installing onto the aircraft to secure the installation. When using with DJI Dock, use the included hex key to tighten the screws again.
After installation, connect to the internet to activate the spotlight as instructed. If there is a firmware update notification, update to the latest firmware promptly.
Install the spotlight before turning on the aircraft. Do not install the spotlight while the aircraft is powered on.
Ensure the screws are tightened when installing onto the aircraft to secure the installation. When using with DJI Dock, use the included hex key to tighten the screws again.
After installation, connect to the internet to activate the spotlight as instructed. If there is a firmware update notification, update to the latest firmware promptly.
What precautions should be taken when using the DJI AL1 Spotlight?
Please pay attention to the following when using the spotlight:
1. After installing the spotlight, the upward obstacle avoidance of the aircraft will be disabled, and the power performance and flight time will be affected. When the spotlight is turned on, the obstacle avoidance function will deactivate automatically. Please pay attention to flight safety.
2. DO NOT point the spotlight directly at people’s eyes to avoid causing eye damage.
3. The spotlight may become hot after prolonged operation. Please be careful to avoid burns.
1. After installing the spotlight, the upward obstacle avoidance of the aircraft will be disabled, and the power performance and flight time will be affected. When the spotlight is turned on, the obstacle avoidance function will deactivate automatically. Please pay attention to flight safety.
2. DO NOT point the spotlight directly at people’s eyes to avoid causing eye damage.
3. The spotlight may become hot after prolonged operation. Please be careful to avoid burns.
What are the tips for using the DJI AL1 Spotlight?
When using the spotlight during high-altitude flights, the presence of water vapor and particulates in the atmosphere may cause the image to appear white. It is recommended to enable the electronic defogging function* for better image quality.
It is recommended to appropriately reduce the brightness of the spotlight and turn it on as needed to minimize the impact on the aircraft's flight time.
* This feature is currently only supported by the DJI Pilot 2 app.
It is recommended to appropriately reduce the brightness of the spotlight and turn it on as needed to minimize the impact on the aircraft's flight time.
* This feature is currently only supported by the DJI Pilot 2 app.
Does the DJI AL1 spotlight support disabling the gimbal follow function?
In the spotlight settings, you can choose to disable the gimbal follow function.
Please note that once disabled, the spotlight will maintain its current angle; when re-enabled, the spotlight will automatically adjust to align with the gimbal's orientation. The gimbal follow function will remain enabled by default after the aircraft restarts.
Please note that once disabled, the spotlight will maintain its current angle; when re-enabled, the spotlight will automatically adjust to align with the gimbal's orientation. The gimbal follow function will remain enabled by default after the aircraft restarts.
How to use the wide FOV lighting mode of the DJI AL1 Spotlight?
In the app's spotlight settings, turn on the wide FOV lighting mode to increase the illumination range. When activated, the illumination range is extended by offsetting the gimbals on both sides. This feature is linked to the camera zoom ratio and is only effective with the wide-angle camera and 1X zoom.
What shortcut operations does the DJI AL1 Spotlight support?
It supports shortcuts to turn on/off/ strobe. You can set the shortcuts in Customize RC Buttons on the DJI Pilot 2 app for quick operation during tasks.
How to update the firmware of the DJI AL1 Spotlight?
Install the spotlight on the aircraft, and it will be updated along with the aircraft firmware. There are four ways to update the firmware:
1. Perform a one-click update on the device management page of DJI FlightHub 2.
2. Connect the aircraft to a computer and use the DJI Assistant 2 (Enterprise Series) to update.
3. Tap firmware update on the main interface of the DJI Pilot 2 app.
4. When the DJI Pilot 2 app prompts for a consistent update for all modules, confirm the update.
1. Perform a one-click update on the device management page of DJI FlightHub 2.
2. Connect the aircraft to a computer and use the DJI Assistant 2 (Enterprise Series) to update.
3. Tap firmware update on the main interface of the DJI Pilot 2 app.
4. When the DJI Pilot 2 app prompts for a consistent update for all modules, confirm the update.
What precautions should be taking when using the DJI AL1 Spotlight and DJI AS1 Speaker together?
When using the loudspeaker and spotlight as a combined unit, please remove the bottom adapter bracket of the loudspeaker and spotlight, install the loudspeaker onto the top interface of the spotlight, and tighten the screws.
What are the transportation and storage precautions for the DJI AL1 Spotlight and DJI AS1 Loudspeaker?
1. The products may be damaged or malfunction upon impact. DO NOT drop the product.
2. The aircraft can be directly stored in the safety case with the spotlight installed.
2. The aircraft can be directly stored in the safety case with the spotlight installed.
Obstacle Sensing Module
Which aircraft are compatible with the DJI Matrice 4D Series' Obstacle Sensing Module?
DJI Matrice 4D Series and DJI Matrice 4 Series drones.
If used with the Matrice 4 Series, the aircraft must be updated to the latest firmware (to be released subsequently), and when installing, the bottom bracket must be replaced with the Mounting Bracket (Matrice 4 Series) inside the Obstacle Sensing Module packaging.
If used with the Matrice 4 Series, the aircraft must be updated to the latest firmware (to be released subsequently), and when installing, the bottom bracket must be replaced with the Mounting Bracket (Matrice 4 Series) inside the Obstacle Sensing Module packaging.
What precautions should be taken when installing DJI Matrice 4D Series' Obstacle Sensing Module?
Tighten the screws and ensure proper sealing of the interface. When using with DJI Dock, please use the included hex key to tighten the screws again.
When using with DJI Dock, please correctly attach the LiDAR positioning label on the dock cover as instructed in the manual.
Please complete the installation of the Obstacle Sensing Module accessories before turning on the aircraft. Do not install the Obstacle Sensing Module accessories while the aircraft is powered on.
After installation, connect to the internet and activate the Obstacle Sensing Module as prompted. If there is a firmware update prompt, please update to the latest firmware in a timely manner.
When using with DJI Dock, please correctly attach the LiDAR positioning label on the dock cover as instructed in the manual.
Please complete the installation of the Obstacle Sensing Module accessories before turning on the aircraft. Do not install the Obstacle Sensing Module accessories while the aircraft is powered on.
After installation, connect to the internet and activate the Obstacle Sensing Module as prompted. If there is a firmware update prompt, please update to the latest firmware in a timely manner.
What precautions should be taken when using the DJI Matrice 4D Series' Obstacle Sensing Module?
Please keep the radar dome clean to avoid affecting the obstacle avoidance performance.
Rain, snow, fog, and dust can affect obstacle avoidance performance. Due to the limitations of the safety system, the aircraft cannot actively avoid fast-moving objects. Please fly with caution and take manual control if necessary.
Rain, snow, fog, and dust can affect obstacle avoidance performance. Due to the limitations of the safety system, the aircraft cannot actively avoid fast-moving objects. Please fly with caution and take manual control if necessary.
How to update the firmware of the DJI Matrice 4D Series' Obstacle Sensing Module?
Install the Obstacle Sensing Module on the aircraft, and it will be updated along with the aircraft firmware. There are four ways to upgrade the firmware:
1. Perform a one-click update on the device management page of DJI FlightHub 2.
2. Connect the aircraft to a computer and use the DJI Assistant 2 (Enterprise Series) to update.
3. Tap firmware update on the main interface of the DJI Pilot 2 app.
4. When the DJI Pilot 2 app prompts for a consistent update for all modules, confirm the update.
1. Perform a one-click update on the device management page of DJI FlightHub 2.
2. Connect the aircraft to a computer and use the DJI Assistant 2 (Enterprise Series) to update.
3. Tap firmware update on the main interface of the DJI Pilot 2 app.
4. When the DJI Pilot 2 app prompts for a consistent update for all modules, confirm the update.
Vehicle-Mounted Gimbal Mount
What precautions should be taken when installing the Vehicle-Mounted Gimbal Mount?
Before installation or connecting/disconnecting device cables, first power off the dock.
Do not press the dock cover forcefully during installation. Ensure the bracket is installed as shown in the diagram. Do not install it in reverse.
Use the correct screws as shown in the diagram, and ensure all screws are tightened.
Do not place installation tools on the landing pad at any time. Before closing the dock cover, ensure the landing pad surface is free of foreign objects and dirt.
Please attach the included reminder sticker onto the cockpit's control panel.
Do not press the dock cover forcefully during installation. Ensure the bracket is installed as shown in the diagram. Do not install it in reverse.
Use the correct screws as shown in the diagram, and ensure all screws are tightened.
Do not place installation tools on the landing pad at any time. Before closing the dock cover, ensure the landing pad surface is free of foreign objects and dirt.
Please attach the included reminder sticker onto the cockpit's control panel.
Accessory
When the dock is being charged with a fully-recharged DJI Power 1000 series portable power station, how long can the operating time be?
Continuous operation of the aircraft: At an ambient temperature of 25° C (77° F), with continuous operation of the aircraft and the dock's air conditioning set to cooling, the operating time is 2 to 3 hours.
Dock and aircraft standby: At an ambient temperature of 25° C (77° F), with the air conditioning in idle mode, it can last 7 to 8 hours.
The above data is for reference only, as the actual operating time is affected by ambient temperature and the dock's operating conditions.
Dock and aircraft standby: At an ambient temperature of 25° C (77° F), with the air conditioning in idle mode, it can last 7 to 8 hours.
The above data is for reference only, as the actual operating time is affected by ambient temperature and the dock's operating conditions.
Are DJI Matrice 4D Series drones compatible with DJI Goggles?
No.
Software
What apps are supported by the DJI Matrice 4D Series?
DJI Pilot 2 app and other software developed by using MSDK.
Does DJI Matrice 4D Series support DJI FlightHub 2?
Yes.
Does DJI Matrice 4TD support smart oblique capture？
DJI Matrice 4TD supports smart oblique capture in the oblique collection function of the area route.
What are the similarities and differences between the smart oblique capture in the oblique collection of the area route of the DJI Matrice 4D Series aircraft and the DJI Mavic 3E?
The DJI Matrice 4D Series aircraft features 5-direction smart oblique capture, which allows data collection to be completed with just one route. In contrast, the DJI Mavic 3E features 3-direction smart oblique capture, requiring two routes to complete data collection.
What are the similarities and differences between the smart oblique capture in the oblique collection function of the area route of the DJI Matrice 4D Series and the Zenmuse P1?
Both the DJI Matrice 4D Series and the Zenmuse P1 feature 5-direction smart oblique capture. However, the DJI Matrice 4D Series' smart oblique capture is in an "X" shape, while the Zenmuse P1's smart oblique capture is in a "+" shape.
Application
Does the DJI Matrice 4D series support precision mapping?
DJI Matrice 4D supports precise mapping after enabling the RTK function.
Equipping DJI Matrice 4TD with the RTK module can’t guarantee the final precision.
Equipping DJI Matrice 4TD with the RTK module can’t guarantee the final precision.
What SDKs does the DJI Matrice 4D Series support?
DJI Matrice 4D Series supports Payload SDK, Mobile SDK, and Cloud API.
For technical support, please contact dev@dji.com.
For technical support, please contact dev@dji.com.
How do I obtain information and technical support for the 'Intelligent Developer Program' of the DJI Matrice 4D Series?
You can visit the DJI Developer Platform for relevant information, or contact dev@dji.com for technical assistance.
Which models does the DJI Enterprise app support for deployment and commissioning?
DJI Dock 3 and D-RTK 3 Relay Station Fixed Deployment Version.
Is the DJI Matrice 4D Series compatible with the flight route of the DJI M30 Series?
The Matrice 4D Series is only compatible with the DJI M30 Series' flight routes when using the infrared thermal camera. It is not yet compatible with routes of wide-angle or zoom cameras.
Others
Can I use the DJI Matrice 4D Series across countries or regions?
No. Please confirm the applicable countries and regions with your dealer before purchasing.
Does the DJI Matrice 4D Series come standard with a DJI Cellular Dongle 2?
No.