Enjoy comprehensive services, including technical assistance as well as repair and maintenance by DJI technical experts. This gives you greater peace of mind so you can spend more time focused on creating.
Free Repairs
Factory Maintenance
Service Extension Rewards
An unlimited number of free repairs are provided within the coverage limit for water damage, drop damage, improper use, and other accidents. In the meantime, enjoy free battery replacement.[1]
DJI Care has exclusive technical service channels to provide support, including online chat and call support. (for select products)
One Factory Maintenance service per year, which includes part testing, firmware updates, and fragile-part replacement along with an official maintenance report.
DJI Care Pro provides exclusive maintenance and repair channel and free two-way shipping.
Submit a Request
Four simple steps for repair and maintenance
Send Your Product
DJI Support will contact you via email
Repair or Maintenance
Provide quotation to clarify remaining coverage limit
Receive Product
Free two-way shipping for faster repair and maintenance
DJI Care Pro + provides an additional two years of service within the coverage limit and a 2-year warranty extension. It features all of the same benefits as DJI Care Pro.
Coming soon
1. The coverage limit amount, coverage range, and replacement parts are subject to the product model. Please refer to the Terms of Service.
2. Purchase price is subject to the product model. Please refer to the Terms of Service. Replacement products purchased at a discounted price are brand new or equivalent to brand-new products in performance and reliability.