Enjoy comprehensive services, including technical assistance as well as repair and maintenance by DJI technical experts. This gives you greater peace of mind so you can spend more time focused on creating.
Free Repairs
Factory Maintenance
Service Extension Rewards
Get a coverage limit equivalent to the recommended retail price of the product for repairs within the valid period.[1] An unlimited number of free repairs are provided within the coverage limit for water damage, drop damage, improper use, and other accidents.
DJI Care has exclusive technical service channels to provide support, including online chat and call support.
Two Factory Maintenance services that include part testing, firmware updates, and fragile-part replacement along with an official maintenance report.
DJI Care Pro provides exclusive maintenance and repair channel and free two-way shipping.
Submit a Request
Four simple steps for repair and maintenance
Send Your Product
DJI Support will contact you via email
Repair or Maintenance
Provide quotation to clarify remaining coverage limit
Receive Product
Free two-way shipping for faster repair and maintenance
DJI Care Pro + provides an additional two years of service within the coverage limit and a 2-year warranty extension. It features all of the same benefits as DJI Care Pro.
Coming soon
1. If the coverage limit of DJI Care Pro is different from the recommended retail price, please refer to the coverage limit amount on the purchase page of DJI Care Pro.
2. The International Warranty Service is only available for DJI products purchased from official DJI stores or DJI authorized retailers. Repair Fees are subject to the policies of local repair centers. For information on DJI repair centers, please visit the Support page on the official DJI website.