Product Support

Support for DJI Flight Simulator

FAQ

Software
DJI Flight Simulator is a training software for DJI drone operation. Using a keyboard or DJI remote controller supported by the simulator.
Did this help answer your questions?Yes/No
It only supports the Win10 64-bit operating system.
Did this help answer your questions?Yes/No
Minimum System requirements: Processor:
G4560; Graphics: GTX 1050 Ti; Memory: 16GB RAM; HDD: 80GB Free

Recommended System requirements: Processor:
i5-6400; Graphics: GTX 1060 or GTX 1070; Memory: 16GB RAM; HDD: SSD+80GB Free

Optimal System requirements:
Processor: i7-7700; Graphics: GTX 1080 Ti; Memory: 32GB RAM; HDD: SSD+80GB Free
Did this help answer your questions?Yes/No
Currently not.
Did this help answer your questions?Yes/No
Phantom 4’s, Phantom 4 Advance's, Phantom 4 Pro’s, Phantom 4 Pro V2.0’s, Lightbridge 2, Matrice 600 Pro’s, and Mavic Air’s remote controller.
Did this help answer your questions?Yes/No
Use a USB cable to connect the remote controller’s Micro USB port to the PC’s USB port. For the Phantom 4 series', Matrice 600 Pro’s and Lightbridge 2’s remote controller, its port is on the back of the remote controller. For the Mavic Air, the port is on the left side of the remote controller.
Did this help answer your questions?Yes/No
No. There is no dependency between the remote control used and the aircraft in the software.
Did this help answer your questions?Yes/No
Yes. Connect the HDMI port on the DJI Goggles to the HDMI port on the PC. (Headtracking is not supported by the Flight Simulator.)
Did this help answer your questions?Yes/No
No, if the customers do not have a DJI account, then they need to register their account first before logging in.
Did this help answer your questions?Yes/No
Yes, but it can only log in to one computer at a time.
Did this help answer your questions?Yes/No

Online Support

TEL

Email

dji forum

Facebook

CHINA

+86 4007000303

Mon-Sun 9:00 - 21:00（GMT+8）

HONG KONG CHINA

+852 3060 6038

Mon-Sun 9:00 - 21:00（GMT+8）

MACAU CHINA

+853 6262 1485

Mon-Sun 9:00 - 21:00（GMT+8）

TAIWAN CHINA

+886 2 7752 4744

Mon-Sun 9:00 - 21:00（GMT+8）

JAPAN

03 6634 4949

Mon-Fri 10:00-17:00(GMT+9)

UNITED STATES & CANADA

+1 (818) 235 0789

Mon-Fri 7:00AM - 5:00PM (PST)

GERMANY

+49 (0) 9771 - 906 990

Mon-Thu 9:00AM - 4:00PM; Fri 9:00AM - 3:00PM (GMT+1)

NETHERLANDS

+31 20 654 5202

Mon-Fri 10:00AM - 7:00PM (GMT+1)

UNITED KINGDOM

+44 2076603037

Mon-Fri 9:00AM - 6:00PM (GMT+0)

AUSTRALIA

+61 1300 090 802

Mon-Fri 9:00AM - 5:00PM (GMT+10)

BRAZIL

+55 08008080333

Mon - Fri 8:30AM - 5:30PM (GMT-3)

SOUTH KOREA

+82 080 822 1456

Mon-Fri 10:00AM-12:30PM；1:30PM-7:00PM (GMT+9)