Comprehensive Protection for DJI Products
DJI Care Refresh + is a comprehensive and reliable protection plan that provides DJI products [1] with coverage for a range of accidental damages and natural wear.
DJI Care Refresh + is a comprehensive and reliable protection plan that provides DJI products [1] with coverage for a range of accidental damages and natural wear.
When you need to replace your device, DJI Care Express (data analysis and replacement for flyaway cases are currently not supported) sends the replacement product back to you faster. For other scenarios, you can request service.
Register your case for fast replacement (currently unavailable for data analysis or flyaway cases).
DJI Care ExpressPay the listed replacement fee.
We will send the replacement immediately upon receiving the damaged product.
Enjoy free shipment of your replacement product.
Register your case for repair, data analysis, flyaway replacement, or maintenance.
Request a ServiceSend the product back (if applicable).
After we receive your product, it normally takes five working days to proceed.
Enjoy free shipment of your repaired or replaced product.
* Flyaway Coverage and International Warranty Service are only available for select DJI products. Please refer to the Terms of Service or visit our FAQ page for complete details.
[1] Please refer to Supported Products for information regarding specific supported models.
[2] Replacement products are brand-new or equivalent to brand-new products in performance and reliability.
[3] The official warranty of main parts can be extended to 24 months. See more details at https://www.dji.com/service/policy.