Comprehensive Protection for DJI Products
DJI Care Refresh + is a comprehensive and reliable protection plan that provides DJI products [1] with coverage for a range of accidental damages and natural wear.
Multiple Exclusive Benefits
Service Process
When you need to replace your device, DJI Care Express (data analysis and replacement for flyaway cases are currently not supported) sends the replacement product back to you faster. For other scenarios, you can request service.
DJI Care Express
Register Case
Register your case for fast replacement (currently unavailable for data analysis or flyaway cases).
DJI Care ExpressPay Replacement Fee
Pay the listed replacement fee.
Send Damaged Product Back
We will send the replacement immediately upon receiving the damaged product.
Receive Replacement Product
Enjoy free shipment of your replacement product.
Request a Service
Register Case
Register your case for repair, data analysis, flyaway replacement, or maintenance.
Request a ServiceSend Your Product Back
Send the product back (if applicable).
Wait for Service to Complete
After we receive your product, it normally takes five working days to proceed.
Receive the Product
Enjoy free shipment of your repaired or replaced product.
Supported Products
DJI Mavic 3 Cine
DJI Mavic 3
DJI Action 2
DJI OM 5
DJI Air 2S
DJI FPV
* Flyaway Coverage and International Warranty Service are only available for select DJI products. Please refer to the Terms of Service or visit our FAQ page for complete details.
[1] Please refer to Supported Products for information regarding specific supported models.
[2] Replacement products are brand-new or equivalent to brand-new products in performance and reliability.
[3] The official warranty of main parts can be extended to 24 months. See more details at https://www.dji.com/service/policy.