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FAQ
General
What is the UPS mode of DJI Power 1000 V2? How do I use it?
UPS, short for Uninterruptible Power Supply, is mainly used to supply power to devices through DJI Power 1000 V2 when there is a power outage and prevent accidents that might otherwise be caused.
When electrical devices are connected to the powered-on DJI Power 1000 V2 and both are receiving grid power, press the AC button on the power station and ensure that the AC output indicator shows solid light, then DJI Power 1000 V2 defaults to UPS mode. DJI Power 1000 V2 can start powering the connected devices within 0.01 seconds*. You can decide whether to use this mode based on the device(s) you are using.
* Data was tested in a controlled laboratory environment.
When electrical devices are connected to the powered-on DJI Power 1000 V2 and both are receiving grid power, press the AC button on the power station and ensure that the AC output indicator shows solid light, then DJI Power 1000 V2 defaults to UPS mode. DJI Power 1000 V2 can start powering the connected devices within 0.01 seconds*. You can decide whether to use this mode based on the device(s) you are using.
* Data was tested in a controlled laboratory environment.
How do I update the firmware of DJI Power 1000 V2？
You can update the firmware through DJI Home app and DJI Assistant 2.
DJI Home app:
After connecting the DJI Power 1000 V2 to the app and configuring the Wi-Fi network, go to Settings > Firmware Update to upgrade to the latest firmware version.
DJI Assistant 2:
Refer to the Firmware Update section in the user manual. Before the update, install DJI Assistant 2 (Power Series) on your computer.
The user manual and DJI Assistant 2 download links are available at: https://www.dji.com/power-1000-v2/downloads.
DJI Home app:
After connecting the DJI Power 1000 V2 to the app and configuring the Wi-Fi network, go to Settings > Firmware Update to upgrade to the latest firmware version.
DJI Assistant 2:
Refer to the Firmware Update section in the user manual. Before the update, install DJI Assistant 2 (Power Series) on your computer.
The user manual and DJI Assistant 2 download links are available at: https://www.dji.com/power-1000-v2/downloads.
What is the warranty period of DJI Power 1000 V2?
The default warranty period is five years. Certain accessories are not included in the 5-year warranty coverage. Please refer to the after-sales service policy for full details.
How should I maintain DJI Power 1000 V2 and optimize its life span?
1. DO NOT store the power station for an extended period after fully discharging. Otherwise, the battery may over-discharge and cause irreparable damage to the battery cell.
2. For long-term storage, it is recommended to maintain the product’s battery level at 50% to 70% (ideally around 60%). Storing with high battery level for a long duration can cause the battery to age more quickly, while storing with low battery levels can cause over-discharge. It is recommended to check the battery level every 3 to 4 months during storage and recharge if necessary.
3. Then, recharge and discharge it once roughly every six months: First, discharge the power station to below 15%, power off, and wait for two hours or longer. Then, recharge it to 100% using the Standard Recharge Mode in order to maintain the power station.
2. For long-term storage, it is recommended to maintain the product’s battery level at 50% to 70% (ideally around 60%). Storing with high battery level for a long duration can cause the battery to age more quickly, while storing with low battery levels can cause over-discharge. It is recommended to check the battery level every 3 to 4 months during storage and recharge if necessary.
3. Then, recharge and discharge it once roughly every six months: First, discharge the power station to below 15%, power off, and wait for two hours or longer. Then, recharge it to 100% using the Standard Recharge Mode in order to maintain the power station.
What should I do if an error code appears on the power station?
If an error code appears on the power station display, you can connect to the DJI Home app to check the specific issue and solution, or visit the DJI Power Series Product Support for more details.
Recharging
What recharging methods does DJI Power 1000 V2 support?
AC power:
Recharging with grid power through the AC input port.
DC power:
1. Recharging with car power from the car's alternator using the DJI Power 1kW Super Fast Car Charger;
2. Recharging with solar power and/or car power from the car's alternator using the DJI Power 1.8kW Solar/Car Super Fast Charger;
3. Recharging with solar power via the DJI Power Solar Panel Adapter Module (MPPT) and solar panels.
Recharging with grid power through the AC input port.
DC power:
1. Recharging with car power from the car's alternator using the DJI Power 1kW Super Fast Car Charger;
2. Recharging with solar power and/or car power from the car's alternator using the DJI Power 1.8kW Solar/Car Super Fast Charger;
3. Recharging with solar power via the DJI Power Solar Panel Adapter Module (MPPT) and solar panels.
Power Supply
How do I enable AC power output? How many modes are there?
After turning on the power, you can press the AC button to enable AC output, or you can enable it remotely in the DJI Home app.
If you press the AC button once, its indicator will blink slowly. AC output will automatically shut down to save electricity if the power station is not charging any device via the AC output ports within half an hour.
If you press and hold the AC button, its indicator will show solid light, and AC output will not automatically shut down.
If you press the AC button once, its indicator will blink slowly. AC output will automatically shut down to save electricity if the power station is not charging any device via the AC output ports within half an hour.
If you press and hold the AC button, its indicator will show solid light, and AC output will not automatically shut down.
How can I change the frequency of AC power output?
You can do either of the following:
1. When being recharged with AC input power at different frequencies, the power station will automatically switch to the same frequency as the input power.
2. To manually switch, press and hold the AC button for 10 seconds until the frequency changes on the screen.
1. When being recharged with AC input power at different frequencies, the power station will automatically switch to the same frequency as the input power.
2. To manually switch, press and hold the AC button for 10 seconds until the frequency changes on the screen.
How can I achieve the maximum output power when supplying power through the USB-C port?
The USB-C port supports a maximum output of 140 W. The connected device must support the PD 3.1 protocol and be used with a USB cable that complies with the USB EPR.
Taking a 16-inch MacBook Pro as an example, if you use a regular USB-C charging cable, the maximum power transmission is only 100 W. It can only reach 140 W when using the standard magnetic cable.
Taking a 16-inch MacBook Pro as an example, if you use a regular USB-C charging cable, the maximum power transmission is only 100 W. It can only reach 140 W when using the standard magnetic cable.
What considerations should be taken when using the power station in low-temperature environments?
The power supply capability will be affected in low-temperature environments, and the output power will decrease.
How long does it take for DJI Power 1000 V2 to turn off if it is not supplying power?
You can set the auto-off time in the DJI Home app. If there is no continuous output, it will automatically turn off after 30 minutes by default.
Accessories
What functions are supported with SDC ports? What are the differences between the SDC port and the SDC Lite port?
The SDC port is capable of the following functions:
Recharging:
1. Recharge the power station with up to 1000W car power using the DJI Power 1kW Super Fast Car Charger.
2. Recharge the power station with up to 1800W solar power or up to 1200W solar power plus 600W car power using the DJI Power 1.8kW Solar/Car Super Fast Charger.
3. Recharge the power station with up to 400W solar power using the DJI Power Solar Panel Adapter Module (MPPT).
4. Recharge the power station with a car's power outlet via the DJI Power Car Power Outlet to SDC Power Cable (12V/24V).
Capacity expansion:
1. Expand capacity with DJI Power Expansion Battery 2000, connecting up to five expansion batteries to expand up to 11,264 Wh.
Power supply:
1. Quickly charge intelligent flight batteries of the DJI Matrice 4 Series, Mavic 3 Series, Air 3 Series, Matrice 30 Series, and Inspire 3 using the corresponding fast charge cable.
2. Supplying power to car-powered appliances via the DJI Power SDC to Car Charger Plug Power Cable.
3. Charging model aircraft batteries outdoors by connecting to the balance charger (model aircraft battery balance charger) via the DJI Power SDC to XT60 Power Cable (12V).
The SDC Lite port is designed for low power applications and does not support the expansion battery, DJI Power 1.8kW Solar/Car Super Fast Charger or DJI Power 1kW Super Fast Car Charger.
Recharging:
1. Recharge the power station with up to 1000W car power using the DJI Power 1kW Super Fast Car Charger.
2. Recharge the power station with up to 1800W solar power or up to 1200W solar power plus 600W car power using the DJI Power 1.8kW Solar/Car Super Fast Charger.
3. Recharge the power station with up to 400W solar power using the DJI Power Solar Panel Adapter Module (MPPT).
4. Recharge the power station with a car's power outlet via the DJI Power Car Power Outlet to SDC Power Cable (12V/24V).
Capacity expansion:
1. Expand capacity with DJI Power Expansion Battery 2000, connecting up to five expansion batteries to expand up to 11,264 Wh.
Power supply:
1. Quickly charge intelligent flight batteries of the DJI Matrice 4 Series, Mavic 3 Series, Air 3 Series, Matrice 30 Series, and Inspire 3 using the corresponding fast charge cable.
2. Supplying power to car-powered appliances via the DJI Power SDC to Car Charger Plug Power Cable.
3. Charging model aircraft batteries outdoors by connecting to the balance charger (model aircraft battery balance charger) via the DJI Power SDC to XT60 Power Cable (12V).
The SDC Lite port is designed for low power applications and does not support the expansion battery, DJI Power 1.8kW Solar/Car Super Fast Charger or DJI Power 1kW Super Fast Car Charger.
Does the DJI Power 1000 V2 support DJI Power Dongle？
No, it does not. The DJI Power 1000 V2 has a built-in wireless module and can connect directly to Wi-Fi and the DJI Home app.
What should be noted when using the DJI Power SDC fast charging function for DJI drones?
After the flight, wait until the drone battery has cooled down before connecting it to the corresponding DJI Power SDC fast charging cable; otherwise, charging speed may be affected.
Since the final 5% of charging a drone battery (from 95% to 100%) is completed via trickle charging, the charging speed is relatively slower. You can consider using the battery after it is charged to 95%, as the operating time will not be significantly less than it is when fully charged.
Since the final 5% of charging a drone battery (from 95% to 100%) is completed via trickle charging, the charging speed is relatively slower. You can consider using the battery after it is charged to 95%, as the operating time will not be significantly less than it is when fully charged.