We are committed to providing excellent service to all customers, ensuring that everyone can access and use the information and services on this website equally and conveniently regardless of their ability, making our website content accessible and user-friendly for everyone.
Standards & Compliance
To ensure barrier-free web access for everyone, we are committed to exceeding industry standards for web accessibility compliance, benchmarking against the Web Content Accessibility Guidelines (WCAG) 2.1 AA. These guidelines were developed by the World Wide Web Consortium (W3C) Web Accessibility Initiative to ensure web content is accessible to a wide range of people with disabilities. Currently, this website substantially meets the aforementioned standards. To enhance website usability, we have implemented measures including but not limited to:
Measures Implemented
Navigation
Providing clear page structures and consistent navigation menus.
Keyboard Operation
Ensuring interactive functions can be completed via keyboard.
Text & Structure
Using semantic HTML headings, providing alternative text for images, and ensuring sufficient contrast between text and background.
Color & Contrast
Ensuring text and background contrast meets requirements.
Prudent Use of ARIA
Using ARIA roles and attributes to supplement semantics on complex controls.
Assistive Technology
Optimizing form labels to improve compatibility with assistive technologies such as screen readers.
Browsing Tips
For a better browsing experience, you can use the Tab key and Arrow keys on your keyboard to assist with operation. You can also use the system's built-in screen reading function or third-party screen readers to read the website content.
Feedback & Support
We are committed to providing the best experience for all users and will continue to make accessibility a priority, striving to improve the functionality and design of the website. If you encounter access barriers on this website, please email the Customer Accessibility Service Team at accessibility@dji.com.
To help us better resolve the issue, we strongly recommend providing as much detailed information as possible:
- Description of the problem;
- What operation were you trying to perform?
- Which page were you browsing (URL)?
- Browser type and version;
- Operating system;
- Assistive technology used (if any).
We are committed to providing the highest standard of accessibility experience on the website, as we fully understand the importance of complying with WCAG 2.1 AA standards on both ethical and practical levels. We conduct regular scans to identify and fix any accessibility issues that may arise. Although we do our best to maintain the highest possible accessibility standards on the website, you may find that certain pages or components of our website do not fully comply with accessibility standards. This may be because we have not yet discovered such issues or are currently looking for the best solution.