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Specs

GNSS Receiver

GNSS Frequency

GPS: L1C/A, L2C, L5
BDS: B1I, B2I, B3I, B1C, B2a, B2b
GALILEO: E1, E5a, E5b, E6
GLONASS: L1, L2
QZSS: L1C/A, L2C, L5
L-Band

System Accuracy*

Single Point Accuracy (Uncalibrated):
Horizontal: 1.5 m (RMS)
Vertical: 3.0 m (RMS)

Satellite-Based Differential Accuracy:
Convergence Time: 20 min
Horizontal: 30 cm (RMS)
Vertical: 40 cm (RMS)

Network RTK Calibration**:
Horizontal: 1.0 cm (RMS) + 1 ppm
Vertical: 3.0 cm (RMS) + 1 ppm

* Measurement accuracy depends on various factors. This value is obtained under normal conditions with an unobstructed view, good satellite distribution, low ionospheric activity, and no electromagnetic interference or multipath effects.
** Base station calibration coordinate accuracy depends on various factors. For surveying, high-precision flight paths, etc., it is recommended to calibrate during periods of low ionospheric activity, in open, unobstructed environments with no electromagnetic interference or multipath effects, using a Network RTK mountpoint supporting four or more satellite systems.

Video Transmission

Video Transmission System

DJI O4 Enterprise Enhanced Video Transmission System

Operating Frequency and Transmitter Power (EIRP)

902 MHz to 928 MHz: < 30 dBm (IC), < 16 dBm (MIC)
1.430 GHz to 1.444 GHz: < 35 dBm (SRRC)
2.400 GHz to 2.4835 GHz: < 33 dBm (IC), < 20 dBm (CE/SRRC/MIC)
5.150 GHz to 5.250 GHz: < 23 dBm (IC/CE)
5.725 GHz to 5.850 GHz: < 33 dBm (IC), < 14 dBm (CE), < 30 dBm (SRRC)

Operating frequency allowed varies among countries and regions. Refer to local laws and regulations for more information.

Max Transmission Distance* (unobstructed, free of interference)

IC
1. Between Matrice 400** and O4 Ground Station: 40 km
2. Between other aircraft*** and O4 Ground Station: 30 km
3. Between the remote controller/DJI Dock 3 and O4 Ground Station (Relay Mode)****: Recommended within 1 km; maximum 3 km (unobstructed, free of interference)

SRRC
1. Between Matrice 400** and O4 Ground Station: 25 km
2. Between other aircraft*** and O4 Ground Station: 18 km
3. Between the remote controller/DJI Dock 3 and O4 Ground Station (Relay Mode)****: Recommended within 1 km; maximum 3 km (unobstructed, free of interference)

CE
1. Between Matrice 400** and O4 Ground Station: 25 km
2. Between other aircraft*** and O4 Ground Station: 18 km
3. Between the remote controller/DJI Dock 3 and O4 Ground Station (Relay Mode)****: Recommended within 300 m; maximum 1 km (unobstructed, free of interference)

* Measured in an unobstructed outdoor environment free of interference. The above data shows the farthest communication range for one-way, non-return flights under each standard. Always pay attention to RTH reminders in the app during your flight.
** DJI Matrice 400 is only supported in Relay Mode on DJI O4 Ground Station.
*** "Other aircraft" refers to Matrice 4D/4TD (with Dock 3) under Gateway Mode; and refers to Matrice 4E, Matrice 4T, Matrice 4D/4TD (with Dock 3), Matrice 4D/4TD (with Dock 3, DJI RC Plus 2 Enterprise), and Flycart 100 under Relay Mode.
**** DJI O4 Ground Station should be placed in an elevated, unobstructed location to ensure clear communication between the remote controller/Dock 3 and the aircraft.

Max Transmission Distance (unobstructed, with interference)

Strong Interference (Dense Buildings, Residential Areas, etc.): approx. 1.8 to 6 km
Medium Interference (Suburban Areas, City Parks, etc.): approx. 6 to 18 km
Weak Interference (Open Spaces, Remote Areas, etc.): approx. 18 to 40 km

Data is tested with Matrice 400 under IC standards in unobstructed environments of typical interference. Only to serve as a reference and provides no guarantee as to the actual flight distance.

Max Transmission Distance (obstructed, with interference)

Low Interference and Obstructed by Buildings: approx. 0 to 0.5 km
Low Interference and Obstructed by Trees: approx. 0.5 to 3 km

Data is tested with Matrice 400 under IC standards in obstructed environments of typical interference. Only to serve as a reference and provides no guarantee as to the actual flight distance.

Antenna

OcuSync 4 Pro external directional antenna × 4
OcuSync 4 Pro internal directional antenna × 8

2.4G/5.2G/5.8G: 2T4R
Sub2G: 2T2R

The antenna uses a standard reverse polarity SMA connector.

Network Access

Ethernet Access: Adaptive Ethernet port; requires ≥ 100Mbps bandwidth and ≤ 100ms latency*
4G Access: Requires the DJI Cellular Dongle 2**

* If these requirements are not met, the device may go offline or experience video stuttering.
** Sold separately. This service is not available in some countries and regions. Please consult your local dealer for details.

Electrical Properties

Power Interface

Ethernet Port (PoE)
WAN: PoE-in
LAN: PoE-in

Ethernet Cable Requirements

Cat 6 or above outdoor-rated, waterproof twisted-pair cable; max length 100 m; outer diameter 5.5 to 6.5 mm

Power Consumption*

Gateway Mode:
1. Max Power Consumption (Including Heating): 65 W
2. Typical Power Consumption (Without Heating): 17.1 W
3. Low-Power Mode: 7 W**

Relay Mode:
1. Max Power Consumption (Including Heating) : 65 W
2. Typical Power Consumption (Without Heating):
- With DJI Dock 3/DJI Matrice 4 Series: 31.7 W
- With DJI Matrice 400: 37.9 W
3. Power Consumption (No Aircraft Connected):
- With DJI Dock 3/DJI Matrice 4 Series: 29.7 W
- With DJI Matrice 400: 30.6 W

* Measured in a controlled test environment and should be used for reference only. Actual power draw may be higher when accounting for losses in the power supply.
** Low-power mode is not recommended for use at temperatures of -40° to -20° C (-40° to -4° F).

Supported Power Supply

1. DJI Dock 3 PoE Output Port
2. Third-party PoE Power Supplies:
IEEE 802.3bt Type 4 (PoE++): 52 V to 57 V output, max 99.9 W per port; operating range -40° to 55° C (-40° to 131° F)
IEEE 802.3bt Type 3 (PoE++): 50 V to 57 V output, max 60 W per port; operating range -30° to 55° C (-22° to 131° F)
IEEE 802.3at Type 2 (PoE+): 50 V to 57 V output, max 30 W per port; operating range -20° to 55° C (-4° to 131° F)

Non-standard PoE or Type 1 power supplies are not supported; the device will show a solid red indicator light if an unsupported supply is connected.
Type 2 supports Gateway Mode only.

Backup Battery

LiPo
Capacity: 3250 mAh
Energy: 23.4 Wh

Backup Battery Operating Time (at room temperature)

Battery preservation mode is enabled by default when powered via PoE. In the event of a sudden power loss, estimated runtime is:
Gateway Mode: approx. 45 min
Relay Mode: approx. 30 min

Battery preservation mode: when powered via PoE, the system keeps battery voltage between 7.0 V and 7.4 V. If the battery voltage at insertion exceeds 7.5 V, the system will discharge it to the safe threshold before entering preservation mode; the battery will not charge to full capacity.
Battery discharge performance may decrease in low temperatures, reducing actual operating time.

Backup Battery Charging

Supports 9V or 12V PD charging. DJI 65W Portable Charger is recommended before deployment. When fully charged, estimated runtime in Gateway Mode is approx. 2 hours.
Charge time (65W PD): approx. 2.5 hours

Charging with a 5V charger is only supported when the device is powered off.
Charging is only supported when the battery cell temperature is between 0° and 55° C (32° and 131° F).

Tested PoE Power Supplies

Visit the Downloads page for the full compatibility list.

Physical Characteristics

Ethernet Port Surge Protection

WAN/LAN Ports: Ethernet interface supports up to 10kA (total discharge current) surge protection, meeting EN/IEC 61643-21 Category C.

RJ45 surge protection capacity is 1.5kA (8/20μs waveform), meeting the Category C protection level of EN/IEC 61643-21. Surge protection capability depends on the capacity and reliability of grounding. To minimize the risk of surges, please make sure that grounding is done properly during installation.

Operating Temperature

IEEE 802.3bt Type 4 (PoE++): -40° to 55° C (-40° to 131° F)
IEEE 802.3bt Type 3 (PoE++): -30° to 55° C (-22° to 131° F)
IEEE 802.3at Type 2 (PoE+): -20° to 55° C (-4° to 131° F)

The 55° C (131° F) upper limit accounts for solar radiation. At -40° C (-40° F), the device requires a windless environment; auto-restart after shutdown is not supported in windy conditions. Cold-weather heating startup requires IEEE 802.3bt Type 3 (PoE++) or above.
After storage or operation in extreme temperatures, allow the internal backup battery to return to between 0° and 45° C (32° and 113° F) before charging.

PoE Auto Wake-Up

When connected to a Type 2 or higher PoE power supply, the device supports automatic wake-up on cable insertion or power restoration.

Cold-Weather Heating Startup

In environments from -40° to -20° C (-40° to -4° F), the device can start up via cold-weather heating mode when powered by a PoE supply of 60 W or above.

Requires PoE supply of IEEE 802.3bt Type 3 (PoE++) or above.

Altitude

6000 m

Ingress Protection Rating

IP67

Please follow the requirements stated in the IP67 protection rating instructions. Measured in a controlled environment. The IP rating is not permanently effective and may decrease due to product wear and tear.
When connecting an Ethernet cable, use the included cable connector (corrugated tubing and corrugated tubing plug). The cable must be Cat 6 or above outdoor-rated, waterproof twisted-pair cable with an outer diameter of 5.5 to 6.5 mm.
Ensure all rubber port covers and the DJI Cellular Dongle 2 heat sink are properly installed. Unused WAN/LAN port screws must be fully tightened.

Impact Protection Rating

IK07

Dimensions

170×170×352 mm (L×W×H)

Weight

2.68 kg

Mounting

Expansion Bolt Mounting: φ6×70 mm
M6 Screw Mounting: 60 mm hole center spacing

Supported Software

Applications

DJI Enterprise app (used with Android phones for deployment and commissioning)

Cloud Platform

FlightHub 2
FlightHub 2 On-Premises Version
FlightHub 2 FlightHub Sync
DJI Cloud API

External Device Support

Supports cameras using ONVIF and GB/T 28181 protocols
Supports up to 4 simultaneous 1080p H.264 video streams

Open Ecosystem

ESDK 2.0

FAQ

Product Function
Product Function
External Device Support
External Device Support
Gateway Mode
Gateway Mode
Relay Mode
Relay Mode

Product Function

What is the LAN port on DJI O4 Ground Station used for?
1. Connecting third-party devices developed based on the ESDK 2.0.
2. Receiving power input from a PoE+ (or higher) power supply.
What is the WAN port on DJI O4 Ground Station used for?
1. Connecting a network switch for internet access.
2. Receiving power input from a PoE+ (or higher) power supply.
Can DJI O4 Ground Station continue to be used after a PoE power outage?
Yes. 1. DJI O4 Ground Station has a built-in backup battery. In the event of a power outage, the station can continue operating for approximately 45 minutes in Gateway Mode and 30 minutes in Relay Mode.
2. Once PoE power is restored, the device will wake up and restart automatically*.

* When connected to a Type 2 or higher PoE power supply, the device supports automatic wake-up on cable insertion or power restoration.
How do I switch the operating mode on DJI O4 Ground Station?
Three methods are supported:
1. Press the power button three times consecutively.
2. Connect the station to an Android phone using a USB-C to USB-C cable, and switch modes via the DJI Enterprise app.
3. Connect the station to a PC and switch modes using DJI Assistant 2 (Enterprise Series).
Does DJI O4 Ground Station support the Base Station and Rover Station modes of D-RTK 3?
No.
Which GNSS systems and frequencies does DJI O4 Ground Station support?
GPS: L1C/A, L2C, L5.
BDS: B1I, B2I, B3I, B1C, B2a, B2b.
GALILEO: E1, E5a, E5b, E6.
GLONASS: L1, L2.
QZSS: L1C/A, L2C, L5.
L-Band.
What power sources are compatible with DJI O4 Ground Station?
1. DJI Dock 3 PoE Output Port.
2. Third-party PoE Power Supplies:
IEEE 802.3bt Type 4 (PoE++): 52 V to 57 V output, max 99.9 W per port; operating range -40° to 55° C (-40° to 131° F).
IEEE 802.3bt Type 3 (PoE++): 50 V to 57 V output, max 60 W per port; operating range -30° to 55° C (-22° to 131° F).
IEEE 802.3at Type 2 (PoE+): 50 V to 57 V output, max 30 W per port; operating range -20° to 55° C (-4° to 131° F).

Non-standard PoE or Type 1 power supplies are not supported; the device will show a solid red indicator light if an unsupported supply is connected.
Type 2 supports Gateway Mode only.
How to conduct site evaluation and selection when installing DJI O4 Ground Station?
1. Gateway Mode:
Enable the Signal Map feature in DJI FlightHub 2. After a flight, the Signal Map visually highlights weak coverage zones within the operating area, which can be used as a reference for selecting deployment locations.
2. Relay Mode:
You can use the Matrice 4D Series aircraft and the remote controller to conduct site evaluation and selection at the intended relay deployment location based on the DJI Pilot 2 app instructions, and deploy the relay station according to the site selection results.
What app is used for deploying DJI O4 Ground Station?
Deployment and commissioning are performed using the DJI Enterprise app (requires an Android phone). Once deployed, operational validation can be conducted on DJI FlightHub 2 or other supported cloud platforms*.

* Includes the DJI FlightHub 2 public cloud, FlightHub 2 On-Premises, FlightHub 2 AIO, and third-party software systems developed via Cloud API or FlightHub Sync.
Which frequencies does the OcuSync external directional antenna on DJI O4 Ground Station support? Can it be replaced with a third-party antenna?
The external directional antenna supports sub2G, 2.4 GHz, 5.2 GHz, 5.8 GHz, and other frequency bands*.
The antenna uses a standard reverse polarity SMA connector. If a third-party antenna is required, it must be connected using a compatible standard SMA connector.

* Sub2G band support and multi-band auto-switching are only available when using DJI O4 Ground Station with Matrice 400. These features are not available in certain countries or regions. Check local laws and regulations for more information.
How do I install and remove the DJI O4 Ground Station's external OcuSync directional antennas? What tools are needed, and what is the recommended torque for installation?
Use a 13mm open-ended wrench for installing and removing the antennas. It is recommended to tighten it with a torque of 15 kgf·cm (1.4 N·m).
Under what conditions is the IP67 rating of DJI O4 Ground Station achieved?
1. When connecting an Ethernet cable, use the included cable connector (corrugated tubing and corrugated tubing plug).
2. The cable must be Cat 6 or above outdoor-rated, waterproof twisted-pair cable with an outer diameter of 5.5 to 6.5 mm.
3. Ensure all rubber port covers and the DJI Cellular Dongle 2 heat sink are properly installed.
4. Unused WAN/LAN port screws must be fully tightened.

Please follow the requirements stated in the IP67 protection rating instructions. Measured in a controlled environment. The IP rating is not permanently effective and may decrease due to product wear and tear.
Do I need to re-link devices after replacing the aircraft or dock?
1. Gateway Mode:
Replacing DJI Dock 3 and its paired aircraft does not require re-linking.
2. Relay Mode:
Replacing the aircraft does not require re-linking with DJI O4 Ground Station. The aircraft will automatically re-link to the ground station once linked with the dock.
Replacing the dock requires re-linking DJI O4 Ground Station with the new dock. This can also be done via Remote Access by scanning for nearby DJI O4 Ground Stations*, instead of using the pairing button.

* DJI Dock 3, the aircraft, and the remote controller must all be updated to firmware version V13.01.00.04 or later, and linked via Remote Access.
How does DJI O4 Ground Station differ from the D-RTK 3 Relay Fixed Deployment Version?
1. Operating Modes:
The D-RTK 3 Relay Fixed Deployment Version only supports relay station mode and is mainly used for fixed deployment of DJI Dock 3. DJI O4 Ground Station supports both Gateway Mode and Relay Mode and is compatible with DJI Dock 3 and multiple aircraft models*.
2. Video Transmission Frequencies:
D-RTK 3 Relay Fixed Deployment Version supports 2.4 GHz, 5.2 GHz, and 5.8 GHz. DJI O4 Ground Station adds sub2G band support**.
3. Additional Features:
DJI O4 Ground Station supports a smart low-power mode. When no aircraft is connected, standby power consumption is as low as 7 W***. It also supports connectivity with standard IP cameras (ONVIF and GB/T 28181 protocols) and third-party devices developed based on the ESDK 2.0.

* Gateway Mode is compatible with DJI Dock 3. Relay Mode is compatible with DJI Dock 3, Matrice 400, Matrice 4E, Matrice 4T, Matrice 4D/4TD (DJI RC Plus 2 Enterprise), and FlyCart 100. Relay Mode is unavailable in certain countries or regions; check local laws and regulations for more information.
** Sub2G band support and multi-band auto-switching are only available when using DJI O4 Ground Station with Matrice 400. These features are not available in certain countries or regions. Check local laws and regulations for more information.
*** 7 W refers to the power consumption of DJI O4 Ground Station only. When powered via PoE++, the actual total power draw, including that of the power supply itself, will be higher.
Which aircraft and docks are compatible with DJI O4 Ground Station?
1. Gateway Mode: DJI Dock 3 and Matrice 400 (Delivery Mode only).
2. Relay Mode*: DJI Dock 3, Matrice 400, Matrice 4E, Matrice 4T, Matrice 4D/4TD (DJI RC Plus 2 Enterprise), and FlyCart 100.

* This feature is unavailable in countries or regions without 5GHz frequency support, such as Japan and Kazakhstan. Check local laws and regulations for more information.
How do I activate DJI O4 Ground Station?
Connect DJI O4 Ground Station to an Android phone using the included USB-C cable, then open the DJI Enterprise app to complete activation.
Does DJI O4 Ground Station support RTK positioning for aircraft?
Yes. In both Gateway Mode and Relay Mode, after position calibration, the ground station can provide RTK reference data to connected aircraft.
What is the signal coverage range of DJI O4 Ground Station?
1. Between Matrice 400* and O4 Ground Station: 40 km**.
2. Between other aircraft*** and O4 Ground Station: 30 km**.
3. Between the remote controller/DJI Dock 3 and O4 Ground Station (Relay Mode)****: Recommended within 1 km; maximum 3 km (unobstructed, free of interference).

* DJI Matrice 400 is only supported in Relay Mode on DJI O4 Ground Station.
** Measured in an unobstructed outdoor environment free of interference. The 40km transmission range is only supported by Matrice 400 under IC compliance. For other compatible aircraft, the maximum transmission range is 30 km under IC compliance. The above data shows the farthest communication range for one-way, non-return flights under each standard. Always pay attention to RTH reminders in the app during your flight.
*** "Other aircraft" refers to Matrice 4D/4TD (with Dock 3) under Gateway Mode; and refers to Matrice 4E, Matrice 4T, Matrice 4D/4TD (with Dock 3), Matrice 4D/4TD (with Dock 3, DJI RC Plus 2 Enterprise), and Flycart 100 under Relay Mode.
**** DJI O4 Ground Station should be placed in an elevated, unobstructed location to ensure clear communication between the remote controller/Dock 3 and the aircraft.
What operating modes does DJI O4 Ground Station support, and what are their use cases?
1. Gateway Mode:
DJI O4 Ground Station connects to DJI FlightHub 2* via Ethernet or the DJI Cellular Dongle 2**. Aircraft operating with DJI Dock 3 can use the ground station as a relay for extended-range video transmission.
2. Relay Mode***:
No internet connection required. DJI O4 Ground Station can be positioned at an elevated location to serve as a communication relay for aircraft, working in conjunction with a remote controller or dock to overcome signal obstructions.

Please observe local laws and regulations when performing relay flights.
* In Gateway Mode, DJI O4 Ground Station connects via Ethernet or the DJI Cellular Dongle 2 to the DJI FlightHub 2 public cloud, FlightHub 2 On-Premises, FlightHub 2 AIO, and third-party software systems developed via Cloud API or FlightHub Sync.
** Sold separately. 4G Enhanced Transmission is not available in some countries and regions. Please consult your local dealer for details.
*** This feature is unavailable in countries or regions without 5GHz frequency support, such as Japan and Kazakhstan. Check local laws and regulations for more information.
Are there any distance restrictions for deploying DJI O4 Ground Station relative to DJI Dock 3?
1. Gateway Mode:
Deployment distance is flexible. The ground station can be deployed in areas with weak signal coverage within the operating zone to extend transmission range.
2. Relay Mode:
It is recommended to deploy the ground station within 1 km of DJI Dock 3, with no obstructions or interference between the dock and the ground station.
How many aircraft can DJI O4 Ground Station connect to simultaneously?
1. Relay Mode:
Only one aircraft can be connected at a time. Compatible remote controllers or docks* within a 1 km radius can connect via Remote Access, enabling multiple devices to share a single ground station sequentially.
2. Gateway Mode:
Only one aircraft can be connected at a time. DJI Dock 3 units and their aircraft within the same organization can connect to the ground station at different times, enabling sequential multi-device operation.

* DJI Dock 3, the aircraft, and the remote controller must all be updated to firmware version V13.01.00.04 or later, and linked via Remote Access.

External Device Support

After correctly connecting an ONVIF IP camera to DJI O4 Ground Station, the video feed is not visible in DJI FlightHub 2. What could be causing this?
1. Check IP configuration:
If the camera and the WAN port of DJI O4 Ground Station are connected to the same switch, enable DHCP on the camera.
2. Confirm that the camera supports the ONVIF protocol and that ONVIF has been enabled in the camera's configuration tool.
3. If ONVIF is enabled but the camera still cannot be discovered, use a third-party tool such as ONVIF Device Manager on a PC to verify whether the camera is discoverable on the network.
4. If the camera icon appears in DJI FlightHub 2 but the video stream fails to load, enter the camera's administrator credentials (username and password) to complete authentication.
What video formats does DJI O4 Ground Station support for third-party IP cameras? Is PTZ control supported? Are camera alerts supported?
1. Only H.264 video streams are supported, supporting up to 4 simultaneous live streams.
2. If the camera supports PTZ control (Pan/Tilt/Zoom), PTZ control is available from the live stream page in DJI FlightHub 2 once the camera is connected.
3. If the camera supports motion detection or occlusion alerts, enable alert notifications in the camera configuration interface. Alerts will be pushed through DJI FlightHub 2.

The above features depend on camera-side support. If the camera does not support or is not compatible with these functions, the corresponding features in DJI FlightHub 2 may not be available.
How should IP cameras be connected to DJI O4 Ground Station? How are cameras powered?
1. ONVIF cameras and the WAN port of DJI O4 Ground Station should each be connected to the same network switch.
2. DJI O4 Ground Station does not provide power to downstream devices. IP cameras must be powered via an external PoE switch or a dedicated DC power adapter.
What types of IP cameras are compatible with DJI O4 Ground Station?
1. ONVIF cameras: H.264 encoding is required. With DHCP enabled, the camera can connect via the WAN port.
2. GB/T 28181 cameras: H.264 encoding is required. The camera must be on the same subnet as the WAN port of DJI O4 Ground Station. Automatic IP assignment on the ground station must be disabled and a static IP must be configured.
3. For a list of tested camera models and deployment instructions, visit the Downloads page on the DJI website.
Does DJI O4 Ground Station support connecting IP cameras in Relay Mode?
No. Relay Mode does not support internet connectivity. Switch to Gateway Mode to connect IP cameras.
Where can I find and purchase Remote ID and ADS-B receivers compatible with DJI O4 Ground Station?
Visit the official DJI Enterprise website, go to Ecosystem in the top navigation bar, and click Ecosystem Solution Catalogue to explore compatible third-party products. For purchasing details, refer to the specific product pages or the respective partner channels.
Please note: The Catalogue is intended as an index of third-party products and solutions to provide use-case information to interested parties. It shall not be considered an endorsement or sponsorship by DJI of any third-party solution, product, or service.

Gateway Mode

What are the switch requirements for DJI O4 Ground Station?
A Gigabit PoE switch is recommended to simultaneously provide network access and PoE power to DJI O4 Ground Station. Ensure the PoE power class meets the requirements for the operating temperature range. Refer to the Specs page for details.
What are the network bandwidth requirements for DJI O4 Ground Station?
A minimum bandwidth of 100 Mbps is recommended. If IP cameras are also being deployed, a dedicated network is recommended to reduce latency.
Is there a distance limit when deploying DJI O4 Ground Station via Ethernet?
1. There is no distance restriction between DJI O4 Ground Station and DJI Dock 3.
2. The maximum deployment distance between DJI O4 Ground Station and the network switch is 100 m.
Why does takeoff take longer after DJI O4 Ground Station is connected to DJI Dock 3?
Before the aircraft takes off, selecting DJI O4 Ground Station as the communication relay requires the system to pre-load linking data. This adds approximately 10 seconds to the pre-flight preparation process.
DJI O4 Ground Station cannot connect to the cloud platform. What could be causing this?
1. Verify that the PoE power supply type meets the requirements. Non-standard PoE or Type 1 supplies cannot power DJI O4 Ground Station. Operation in environments from -40° to 55° C (-40° to 131° F) requires a Type 4 (PoE++) supply with sufficient per-port power output.
2. Confirm that the ground station is in Gateway Mode (Mode Indicator light: purple). Relay Mode (Mode Indicator light: blue) does not support direct internet connectivity. Press the power button three times consecutively to switch to Gateway Mode before deploying.
3. Verify network connectivity. A network test can be performed from within the DJI Enterprise app during deployment.
4. Verify that network bandwidth is no lower than 100 Mbps.
5. Verify that both ends of the Ethernet cable are terminated in T568B wiring order. A cable tester can be used to help confirm.

Relay Mode

What is the sub2G band on DJI O4 Ground Station used for?
Sub2G refers to radio frequencies below 2 GHz*. On compatible aircraft, enabling sub2G extends transmission range and improves interference resistance between the aircraft and the remote controller.

* Sub2G band support is only available when using DJI O4 Ground Station with Matrice 400. This feature is not available in certain countries or regions. Check local laws and regulations for more information.
What is the default Remote Access password for Relay Mode? What should I do if I forget the password?
1. The default password is 123456. You are required to change this password upon initial access.
2. The remote controller and DJI FlightHub 2 store passwords for previously connected ground stations. After a successful connection, the password can be viewed in the app. Keep a record of any updated password.
3. If no previously connected remote controller is available, press and hold the power button on DJI O4 Ground Station for 8 seconds to reset the password to the default value of 123456.
Can DJI O4 Ground Station be used alongside a D-RTK 3 Relay Station with the same DJI Dock 3?
Simultaneous use within a single task is not currently supported. This capability is planned for a future firmware update.

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