FAQ
- Camera
- What are the highlights of Osmo 360?1. Osmo 360 is equipped with 2 new-generation 1/1.1-inch square CMOS sensors. The square design enables the camera to deliver panoramic coverage equivalent to that of a 1-inch sensor.
2. High-brightness OLED touchscreen for clearer display and more convenient operation.
3. Wi-Fi 6.0 and USB 3.1 for fast data transfer.
4. 128GB built-in storage (105GB available); expandable via microSD card.
5. Battery life supports up to 100 minutes of 8K/30fps panoramic video recording, or up to 120 minutes with Endurance mode on*.
6. Battery life supports up to 190 minutes of 6K/24fps panoramic video recording**.
See the official product page for more product highlights.
* Tested under laboratory conditions at 25℃ with Wi-Fi, Gesture Control, Voice Control, and Editing Assistant turned Off, while recording 8K/30fps panoramic videos with the screen off. Data was collected in a controlled environment and should be taken as reference only. In the EU and UK, due to local regulations on operating temperature, the actual battery life of Osmo 360 may differ from the data shown on this page. Please refer to your actual experience.
** Measured under laboratory conditions at 25° C (77° F), while recording 6K/24fps panoramic video, with Endurance mode on, Wi-Fi off, Gesture Control off, Voice Control off, Editing Assistant off, and the screen off. Data was collected in a controlled environment and should be taken as reference only. - What are the advantages of Osmo 360's native 8K panoramic videos?Osmo 360 features 2 newly designed square CMOS sensors with optimized pixel arrangement, increasing the sensor's vertical pixel count from 3,000 in the traditional rectangular sensor to 4,000. This enables native 8K (4K+4K) panoramic video recording with dual lenses. With large 2.4 μm pixels for enhanced light sensitivity and up to 13.5 stops of dynamic range, combined with an f/1.9 aperture, it delivers flagship action camera-level performance in both high dynamic range scenes and low-light environments.
- How to protect the lens of Osmo 360?The surfaces of Osmo 360's dual fisheye lenses are treated with multi-layer coatings and hardening processes, ensuring outstanding image quality. However, as camera lenses are high-precision and delicate components, careful handling and protection are still recommended.
When storing the camera, please use the Rubber Lens Protector or place the camera in a protective pouch to prevent the lens surface from being scratched by hard objects such as keys or sand. Before use, please check the inside of the Rubber Lens Protector or pouch for any foreign objects, to prevent sand or other hard objects from adhering to the interior and causing lens scratches.
Before shooting, please remove the Rubber Lens Protector or camera pouch and clean the lens surface to ensure it is free of fingerprints, oil stains, or other smudges that may affect image quality.
For shooting in complex environments where lenses may be exposed to bumps or impacts, it is recommended to use the Osmo 360 Transparent Lens Protectors* for enhanced protection.
* Osmo 360 Transparent Lens Protectors are sold separately. - What resolution settings does Osmo 360 support?Supports the following resolutions:
Normal:
- Panoramic Video:
8K: 7680 × 3840@24/25/30/48/50fps
6K: 6000 × 3000@24/25/30/48/50/60fps
4K: 3840 ×1920@100fps
- Single Lens - Video:
5K (4:3): 5120 × 3840@25/30/50/60fps
5K (16:9): 5120 × 2880@25/30/50/60fps
4K (4:3): 3840 × 2880@25/30/50/60fps
4K (16:9): 3840 × 2160@25/30/50/60fps
2.7K (4:3): 2688 × 2016@25/30/50/60fps
2.7K (16:9): 2688 × 1512@25/30/50/60fps
- Single Lens - Boost Video
4K (4:3): 3840 × 2880@25/30/50/60/100/120fps
4K (16:9): 3840 × 2160@25/30/50/60/100/120fps
4K (9:16): 2160 × 3840@25/30/50/60/100/120fps
2.7K (4:3): 2688 × 2016@25/30/50/60/100/120fps
2.7K (16:9): 2688 × 1512@25/30/50/60/100/120fps
2.7K (9:16): 1512 × 2688@25/30/50/60/100/120fps
- Single Lens - Livestream:
1080p (16:9): 1920 × 1080@30fps
SuperNight:
- Panorama Video:
8K: 7680 × 3840@24/25/30fps
6K: 6000 × 3000@24/25/30fps
- Single Lens - Boost Video:
4K (4:3): 3840 × 2880@25/30fps
4K (16:9): 3840 × 2160@25/30fps
2.7K (4:3): 2688 × 2016@25/30fps
2.7K (16:9): 2688 × 1512@25/30fps - How does Osmo 360 make the selfie stick invisible? What should be noted when using this feature?Osmo 360 is equipped with two fisheye lenses, both capable of capturing images with over 180° field of view. During shooting, the camera uses algorithms to stitch together images captured by two lenses and utilizes their overlapping area to "erase" the selfie stick at the bottom of the camera. As a result, the selfie stick does not appear in the final photos or videos, achieving the "invisible selfie stick" effect.
For the best invisible effect, it is recommended to use the official DJI Invisible Selfie Stick*. When mounting the Invisible Selfie Stick, make sure that the camera and the selfie stick are aligned in a straight line to ensure the algorithm functions properly.
If you use an adjustable quick-release adapter to position the camera at an angle to the selfie stick, or use other mounting methods that cause the camera and selfie stick to be misaligned, or if the connection point between the selfie stick and the camera is noticeably offset from the camera's front-rear plane, this feature may not work as intended.
* The Invisible Selfie Stick is sold separately. - What is the safe Stitching Distance for Osmo 360?For optimal panoramic stitching effect, it is recommended to keep Osmo 360 at least 0.75 m away from the subject. If the distance is too close, the images captured by the left and right lenses may differ significantly, which may result in unnatural stitching or anomalies. As long as the distance is greater than the safe minimum, the camera will automatically produce smooth and natural stitching results.
- What video formats does Osmo 360 support?OSV for panoramic videos and MP4 (HEVC) for flat videos.
- Does Osmo 360 support switching lenses during single-lens recording?Yes. Osmo 360 allows you to switch between lenses during single-lens recording without interruptions. This feature supports recording specifications up to and including 4K/60fps.
- Can Osmo 360 shoot slow-motion videos?Yes. In Panoramic Video mode, it supports up to 4K/100fps 4x slow-motion panoramic videos, and in Single-Lens mode, it supports up to 4K/120fps 4x slow-motion flat videos.
- What is D-Log M color mode of Osmo 360?D-Log M is a color mode that provides users with greater flexibility for color grading in post-production. By increasing the brightness of shadow areas and suppressing highlights, it preserves more image details. When shooting with D-Log M, the footage will have reduced saturation and contrast, but it retains more color and brightness information, making it easier to create different video styles during post-processing.
- How to export photos and videos from Osmo 360?There are three options available:
1. Connect to the DJI Mimo App and download content from the microSD card and built-in storage to your smartphone.
2. Use a card reader to export content from the microSD card to your computer or smartphone.
3. Swipe down from the camera view, tap the Settings icon, and select USB Mode. Follow the on-screen prompts to connect the camera to a computer or smartphone with a USB-C port using a USB-C cable. You can then export content from the microSD card and built-in storage. - Where is the footage saved in Osmo 360?The footage is saved either on the microSD card inserted into the camera body or in the camera's built-in storage.
- Does Osmo 360 use prime lenses?Yes, Osmo 360 uses two fisheye prime lenses.
- Can I shoot HDR videos with Osmo 360?Videos recorded by Osmo 360 have a high dynamic range, making an HDR mode unnecessary.
- Operation
- What App do I use to control Osmo 360 with my smartphone?The DJI Mimo App. It allows you to adjust settings and shooting modes, sync photos and videos, and edit and share your content.
- How do I activate Osmo 360?You can follow the steps below to activate the device:
1. Download the DJI Mimo App by scanning the QR code shown on the camera screen prompt or from an app store.
2. Press and hold the quick switch button to power on Osmo 360.
3. Launch the DJI Mimo App, tap the Camera icon, enable Bluetooth and Wi-Fi on your smartphone, and connect to Osmo 360
4. After connecting Osmo 360 to the DJI Mimo App, you will be prompted to activate the device;
5. Complete the activation by following the prompts in the App. - How do I update the system firmware of Osmo 360?The DJI Mimo App will send firmware push messages automatically. Follow the prompts to complete the update.
- How do I switch between the front and rear lenses?Tap the front/rear lens switch icon in the lower right corner of the touchscreen, or press the physical button at the lower right of the touchscreen, which is set to switch between the front and rear lenses by default.
- Does the screen support touch control?Yes. You can control parameter settings, mode switching, video playback, and more.
- Does Osmo 360 support Voice Control?Yes. Osmo 360 supports voice commands in English and Mandarin Chinese. It's recommended to use Voice Control within 1 m from the camera in a relatively quiet environment.
English Commands:
Start Recording
Stop Recording
Take Photo
Shut Down - How do I enable Livestream on Osmo 360?1. Please update your Osmo 360 firmware and the DJI Mimo app to the latest version, then connect Osmo 360 to the DJI Mimo app.
2. Enter the Preview interface in DJI Mimo app, and switch to single-lens mode. At this point, the "Livestream" option will appear on the right side of the interface.
3. Tap Livestream to open the settings.
4. Select a live streaming platform and tap Start Livestream Settings to enter the settings page. Please connect to a secured Wi-Fi network with Internet access and adjust the streaming settings as required.
5. Log in to your live streaming platform account. Please make sure you have completed identity verification and agreed to the required terms.
6. When setup is complete, tap Start Livestream. - How do I share a video that I shot?You can save the video to your smartphone and share, or use the DJI Mimo App to upload it and share the link generated.
- How can I manually set camera parameters like shutter speed and ISO?1. On Osmo 360's camera view, tap the Image/Audio Settings icon on the right side, enable PRO mode in the upper right corner, and set Exposure to M (Manual) mode to adjust shutter speed and ISO parameters.
2. In the DJI Mimo App, tap the "..." icon on the camera view and enable PRO mode. Then, return to the camera view and tap the Image/Audio Settings icon to adjust shutter speed and ISO parameters. - Does Osmo 360 have Sleep mode?Yes. When Osmo 360 is powered on, press and hold the quick switch button to enter Sleep mode. To wake it up, press the quick switch button once. Additionally, pressing the shutter/record button once will enable the Snapshot feature.
- What is the SnapShot feature on Osmo 360?With the SnapShot feature, when Osmo 360 is powered off, press and hold the shutter/record button and then you can start recording immediately. The shooting mode will follow the settings of the SnapShot feature, allowing you to quickly capture exciting moments. After shooting, if there is no further operation within 3 seconds, the camera will automatically power off.
- Can I set the playback volume of Osmo 360?Yes. Tap the Volume icon in the upper right corner of the playback page to turn the sound on or off. Press and hold the icon to adjust the volume.
- Battery
- How long is the operating time of Osmo 360?Battery life supports up to 100 minutes of 8K/30fps panoramic video recording, or up to 120 minutes with Endurance mode on*.
Battery life supports up to 190 minutes of 6K/24fps panoramic video recording**.
* Tested under laboratory conditions at 25° C with Wi-Fi, Gesture Control, Voice Control, and Editing Assistant turned Off, while recording 8K/30fps panoramic videos with the screen off. Data was collected in a controlled environment and should be taken as reference only. In the EU and UK, due to local regulations on operating temperature, the actual battery life of Osmo 360 may differ from the data shown on this page. Please refer to your actual experience.
** Measured under laboratory conditions at 25° C (77° F), while recording 6K/24fps panoramic video, with Endurance mode on, Wi-Fi off, Gesture Control off, Voice Control off, Editing Assistant off, and the screen off. Data was collected in a controlled environment and should be taken as reference only. - Does Osmo 360 support fast charging?Yes. You can use a USB-C charger that supports the standard PD 3.0 protocol with a maximum PD output power of 30 W or above.
- Can Osmo 360 be used while charging?Yes.
- Can I use Osmo Action series batteries with my Osmo 360?Yes. Osmo Action Extreme Battery Plus (1950 mAh) and Osmo Action Extreme Battery (1770 mAh) are supported.
- App
- Which mobile phones and computers are compatible with Osmo 360?For details on mobile phones and computers compatible with Osmo 360, click here to learn more: https://www.dji.com/360/downloads
- How to edit videos shot with Osmo 360 using desktop software?Please refer to the Osmo 360 tutorial video.
- How do I use Motion Blur?Please update the DJI Studio client or the DJI Mimo app to the latest version. Adjust the Intensity and Range parameters in the Motion Blur settings. Motion Blur is currently only supported on Mac devices with Apple M-series chips (DJI Studio), and on iPhone 14 and later models (DJI Mimo app).
- Accessories
- Is the Osmo 360 quick-release locking clip compatible with the Osmo Action series?Yes.
- What accessories does Osmo 360 have?Osmo 360 offers a wide range of accessories for different scenarios. For details, please refer to the product page on the official website.
- Can I use Osmo 360's accessories with other Osmo series products?Osmo 360 is compatible with Osmo Action Quick-Release accessories. For more details, please check the Osmo 360 Downloads page.
- How do I mount different accessories to Osmo 360?1. Official accessories can be attached directly to Osmo 360 via the quick-release locking clips.
2. Other accessories can be attached via the 1/4" screw hole at the bottom of Osmo 360. - Can I mount third-party action camera accessories to Osmo 360?Yes. You can mount third-party action camera accessories with the Quick-Release Adapter Mount.
- Is the Osmo Curved Adhesive Base Max reusable?No, the Osmo Curved Adhesive Base Max* uses 3M adhesives that are not reusable.
* Osmo Curved Adhesive Base Max is sold separately. - How scratch-resistant are the Osmo 360 Transparent Lens Protectors? Will they easily get scratched and affect shooting?The surface of the Osmo 360 Transparent Lens Protectors* is treated with a three-layer coating for enhanced hardness, which provides a certain level of scratch and wear resistance while minimizing image quality loss. They can withstand minor scratches during normal daily use. However, as the Transparent Lens Protectors are made of plastic, care is still required to prevent damage. If subjected to strong impacts or friction, noticeable scratches may occur. In such cases, it is recommended to replace the Protectors promptly to avoid affecting image quality.
* Osmo 360 Transparent Lens Protectors are sold separately. - Can the Osmo 360 Transparent Lens Protectors be used underwater?No.
Osmo 360 Transparent Lens Protectors* are only splash-proof.
Before using the Osmo 360 Transparent Lens Protectors in non-underwater environments, please clean the area around the camera lens and the surface of the lens to ensure that both the lens and the mounting slot are free of fingerprints, oil stains, or other smudges. Any foreign matter on the inner/outer surface of the lens or the Protectors may affect image quality.
Avoid using the Osmo 360 Transparent Lens Protectors during water sports or in rainy or snowy conditions, as this may cause fogging. If fogging occurs on the inner side of the Protectors, please wipe it dry with a soft cloth before use.
When removing the Protectors, please be careful not to scratch the camera lens.
* Osmo 360 Transparent Lens Protectors are sold separately. - What precautions should be taken when installing or removing the Osmo 360 Transparent Lens Protectors?Before installing the Osmo 360 Transparent Lens Protectors*, carefully clean the camera lens surface and the inner surface of the Protectors with a lens cloth.
To install, hold the outer surface of the Protector with your fingers. First, align the lower latch of the Protector with the mounting position at the bottom of the camera lens and snap it into place. Then, gently push the upper latch of the Protector into the reserved slot at the top of the camera until you hear a click, indicating that one side is installed successfully. After both Protectors are installed, carefully clean the outer surface to remove any fingerprints, oil, or other stains that may affect image quality.
To remove the Protectors, gently use your thumb to lift the upper latch from the raised area on the top of the Protector, then detach the lower latch by moving it downward along the lower slot. Do not use excessive force during installation or removal to avoid damaging the Protector latches.
* Osmo 360 Transparent Lens Protectors are sold separately. - Other
- Why does Osmo 360 heat up during use?When using high-specification, high-performance modes (such as 8K/30fps panoramic videos), the camera consumes more power, which can result in a noticeable increase in temperature. Additionally, extended recording sessions or prolonged handheld use can also cause the camera to feel warm.
- How to alleviate camera overheating?You can try the following methods:
Adjust shooting specifications: Select a lower resolution and frame rate (such as 6K/24fps or 6K/30fps) to reduce power consumption and alleviate heat buildup.
Optimize camera settings: Turn off the screen display during shooting, and disable the Wi-Fi function when not needed.
Improve the operating environment: Ensure the camera is used in a well-ventilated area to help dissipate heat more effectively. - Can I change the lens of Osmo 360?No.
- Can Osmo 360 be connected to Bluetooth or Wi-Fi?Yes.
- Is Osmo 360 waterproof?Osmo 360 (camera body only) can be used at depths of up to 10 meters underwater.
Before use, please ensure the battery compartment cover and USB-C port cover are securely closed. It is not recommended to use the camera body only for long-term underwater shooting or in environments with high water impact pressure. Osmo 360 has an IP68 waterproof rating. Do not use the camera in hot springs or extreme underwater environments, or let it come into contact with corrosive or unknown liquids. The camera alone is waterproof to a depth of 10 meters, but due to the convex fisheye lens design, underwater light refraction may cause image distortion and stitching errors. Therefore, it is not recommended to bring the camera body only for underwater shooting. - What precautions should be taken when using Osmo 360 (camera body only) underwater?1. Before use, please ensure the battery compartment cover and USB-C port cover are securely closed.
2. The device is waterproof to a depth of 10 meters without a case. Due to the panoramic camera's convex fisheye lens design, underwater light refraction may cause image distortion and stitching errors. Therefore, it is not recommended to bring the camera body only for underwater shooting.
3. Do not use the product in extreme water environments or unknown liquids. Avoid using it in hot springs or corrosive liquids.
4. Rinse the camera with clean water after using it underwater, and completely air dry it before using it again. - What microSD cards does Osmo 360 support?Recommended Models:
Kingston CANVAS Go! Plus 64GB U3 A2 V30 microSDXC
Kingston CANVAS Go! Plus 128GB U3 A2 V30 microSDXC
Kingston CANVAS Go! Plus 256GB U3 A2 V30 microSDXC
Kingston CANVAS Go! Plus 512GB U3 A2 V30 microSDXC
Kingston CANVAS Go! Plus 1TB U3 A2 V30 microSDXC
Lexar SILVER PLUS 64GB U3 A2 V30 microSDXC
Lexar SILVER PLUS 512GB U3 A2 V30 microSDXC
Lexar SILVER PLUS 1TB U3 A2 V30 microSDXC - How to clean the lens area of Osmo 360?1. Dirt on the lens can be cleaned with a lens cleaning cloth. For dust in the cracks at the edge of the lens, use a dust blower or cotton swab for cleaning.
2. To clean water stains, oil smudges, or fingerprints on the lens, apply a few drops of lens cleaning solution on lens tissues and use a circular motion to wipe away. - What should I do if dust or sand gets inside Osmo 360?Osmo 360 is dust-proof. However, if dust does get inside the device and cannot be cleaned, please contact DJI After-Sales for repair.