FAQ

Yes.

The magnetic force of Osmo Mobile SE is 47.5 newtons, which is approximately the weight of two 2-liter soda bottles.

The Magnetic Phone Clamp of Osmo Mobile SE adopts a series of complicated techniques, such as a mirror-polished finish, to make its surface more delicate. Due to the more convenient quick-release design, repeated attaching and detaching will cause some wear to the surfaces. However, the function and performance of the gimbal will not be affected during the product warranty period.

Osmo Mobile SE uses a special closed-loop magnetic design that does not affect the performance of the smartphone attached to it. However, some smartphones may require calibration after mounting due to the angle of the compass. Simply follow the instructions on the smartphone for calibration and normal use. The magnetic design may influence other magnetic products. Do not put Osmo Mobile SE near a bank card, cardiac pacemaker, RAM chip, hard drive, or similar devices.

Check if the dot on the Magnetic Phone Clamp is aligned with the one on the roll axis motor of the gimbal. After attaching the smartphone to the gimbal, rotate the roll axis motor to ensure a firm connection between the smartphone and the gimbal.

Due to the layout of wide-angle lenses and/or irregular smartphone sizes (for example, those of Huawei P40 and Huawei Mate 20 Pro), some users may see the gimbal in their camera view when using a wide-angle camera.
You can try the following: Adjust the position of the Magnetic Phone Clamp by moving it away from the camera until the gimbal is not visible in the camera view (applicable to Huawei Mate 40 Pro+, Huawei Mate 40 Pro, Huawei P40, iPhone 11, iPhone 11 Pro, iPhone 12 Pro, Xiaomi 10 Pro, Vivo X70, Samsung S10+, and more).

No. Due to its powerful motors, accurate balancing is not needed for Osmo Mobile SE. When using the Magnetic Phone Clamp, simply attach it to the approximate middle of the smartphone.

Osmo Mobile SE is compatible with most smartphones on the market. It is recommended to use smartphones with a width of 67-84 mm, A thickness of 6.9-10 mm, and weight of 170-290 g. Please visit the official DJI website for the full compatibility list.

Connect your smartphone to Osmo Mobile SE, launch the DJI Mimo app, and tap the gesture control icon next to the shutter button to enable the function. Tap the "?" icon to view detailed instructions.

There are three ways to use ActiveTrack:
1. Press the trigger once to enter the ActiveTrack mode.
2. In the camera view of the DJI Mimo app, frame the subject with your finger to enable ActiveTrack.
3. In the DJI Mimo app, enable gesture control and use the gestures indicated in the “?” icon to begin tracking, take a photo, or record a video.

You can do either of the following:
1. When Osmo Mobile SE is powered on, press the switch button twice to switch between the two orientations.
2. When Osmo Mobile SE is powered on, manually rotate the roll axis to switch between the two orientations.

When Osmo Mobile SE is powered on, press the M button three times to enter standby mode. Once standby mode is enabled, you can press any button to exit the mode.

When Osmo Mobile SE is powered on, you can press and hold the trigger to lock the gimbal.

When Osmo Mobile SE is powered on, quickly press the trigger twice to recenter the gimbal.

You can do either of the following:
1. Press the switch button once.
2. Go to the DJI Mimo app and switch between the front and back cameras.

A Bluetooth connection is faster than a Wi-Fi connection. Devices using Bluetooth will automatically link once they have been paired. A Bluetooth connection also saves more power than a Wi-Fi connection.

1. Forget the device in the Bluetooth settings of your smartphone.
2. Press and hold the shutter/record button, switch button, and the trigger simultaneously for one second to forget the connected device.

No. However, the DJI Mimo app will provide the correct firmware version once connected.

You can update the firmware via the DJI Mimo app.
1. During a firmware update, the status indicator flashes red and green.
2. If the firmware update succeeds, the status indicator will glow green.
3. If the firmware update fails, the status indicator will flash red and green, and a prompt will appear in the DJI Mimo app simultaneously.

1. Restart Osmo Mobile SE and try again.
2. If Osmo Mobile SE still cannot connect to your smartphone, please contact DJI After-Sales Service.

Use the zoom slider on the left side of the handle to zoom in and out. Image quality is subject to the camera performance of the smartphone.

No.

1. Check if the alignment dots on the Magnetic Phone Clamp and the gimbal are well aligned.
2. Check if the Magnetic Phone Clamp is attached to the approximate middle of the smartphone.
3. If the issue still exists, perform gimbal auto-calibration and horizontal gimbal adjustment in the DJI Mimo app.

The Magnetic Phone Clamp can be used with a phone case and used with Osmo Mobile SE.

Osmo Mobile SE mainly has the following upgrades:
1. Osmo Mobile SE adds a status panel, and you can switch between gimbal modes via the M button.
2. Osmo Mobile SE has an upgraded joystick for an improved operating experience.
3. Osmo Mobile SE has an upgraded Magnetic Phone Clamp for a more secure attachment of large smartphones.
4. Osmo Mobile SE improves ActiveTrack.
5. Osmo Mobile SE adds ShotGuides.

You can do either of the following:
1. Switch to SpinShot mode via the M button.
2. When Osmo Mobile SE is in photo, video, slow motion, or Hyperlapse mode, go to Settings > Gimbal in the DJI Mimo app, and enable SpinShot in Follow Mode. Then you can push the joystick to the left or right to spin the smartphone.

Go to Story mode in the live camera view and select Custom Story.

Tap DynamicZoom mode in the live camera view, and start using this function by walking steadily forward or backward.

Select CloneMe from Pano, tap the shutter/record button, and your smartphone will automatically take a photo every five seconds and move the gimbal to the next position. After taking three photos, it will automatically stitch them into one photo.

ActiveTrack 6.0 offers enormous improvements to its basic tracking functionality:
1. In multi-person scenes, it’s less likely to lose a subject due to obstructions or to start tracking another person by mistake.
2. It can follow subjects reliably, even in multi-person scenarios or during moments with fast/ dramatic movements like sports.
3. It’s less likely to lose a tracked pet.
4. If a subject leaves the frame, the gimbal can find and follow the subject again using automatic zoom and gimbal movements for continuous tracking.
5. Track the subject while also using the zoom function.

Yes.

The front and back cameras perform similarly in terms of tracking, and both support tracking when subjects that turn to the side or spin.

1. Timelapse is suitable for mounting the gimbal on a tripod or base to record the passing of time in a fixed scene.
2. Motionlapse allows users to record a moving timelapse video from different angles with preset camera positions.
3. Hyperlapse allows users to record everything passing by as they hold the gimbal in hand and walk. ActiveTrack 6.0 provides more options for flexible shooting.

1. iPhones: Tap the camera icon to adjust ISO, shutter speed (S), and exposure compensation (EV), and change the white balance in settings after disabling the Auto mode.
2. Android phones: You can adjust white balance (AWB) in the setting “…" but cannot manually adjust ISO and shutter speed (S).

Yes.

Yes. There are fast, medium, and slow options.

Yes. However, the adjustable range depends on the API openness of your phone.
For more details, please visit the official DJI website for the full compatibility list.

No.

No.

On iPhone, yes; for other smartphone systems, it depends on the API openness of the phone.
For more details, please visit the official DJI website for the full compatibility list.

The stabilization and zooming algorithms require a certain amount of time for calculation.

Motionlapse does not support manual zoom, but you can adjust other general parameters.

2-4 positions.

Yes. You can enable the function to save unstitched pano photos in camera settings under Pano mode.

Yes. Glamour Effects are supported for photo taking (single and timed) and video shooting of common specifications. Some smartphones support shooting 1080p or 720p videos with Glamour Effects enabled.

Yes.

No.

Yes.

iPhones: It supports all lenses on iPhones. You can choose the lens you need.
Android phones: It depends on the API openness of your phone. Generally, it supports the main camera and ultra-wide-angle camera on most smartphones.

There are three different panorama modes, all of which support landscape and portrait shooting:
1. 3×3: 3×3 panorama automatically takes and stitches together nine photos.
2. 240°: 240° panorama automatically takes and merges seven photos.
3. CloneMe: CloneMe panorama automatically takes and merges three photos.

iOS: iPhones will save the photos and videos to the system album.
Android: Android phones can save the photos and videos to the built-in storage or an external memory card.

No.

LightCut is a video editing app officially recommended by DJI. With rich shooting and editing functions, it perfectly fits the usage scenarios of DJI users. It provides an AI-based one-tap editing function, diverse exclusive video templates, inspirational shooting tutorials, and many other resources for you to edit and generate videos effortlessly wherever you go.
Click here to learn more

You can download the LightCut app from major app stores, or from the Downloads page on the DJI official website: scroll to the bottom, go to Download Center > Top Downloads.
Click to download

Besides Osmo Mobile SE, LightCut supports the following DJI devices:
Osmo Mobile 3 and later (supports Bluetooth connection), Osmo Action 3, DJI Action 2, and DJI Pocket 2 (supports Wi-Fi and Bluetooth connection).
LightCut will support more DJI devices in the future. Stay tuned.
Click here to learn more

1. Enable Bluetooth on your smartphone.
2. Launch LightCut, and then tap the device connection icon on the top.

LightCut provides shooting templates in a range of scenarios: Outing, parks, camping, seaside, city, children, store visiting, sports, etc. It decomposes creative scripts and provides extensive guidance for you to create impressive videos effortlessly.
When connecting to Osmo Mobile devices, it also supports ActiveTrack, stabilization, and Glamour Effects.

Launch the LightCut app, enter the One-Tap Editing function, and select the original videos you have shot. One-Tap Editing will automatically recommend templates according to your videos, covering nature, city, home, store visiting, food, pets, festival, and many other scenarios, and will intelligently select great clips to generate the film without your manual editing. Meanwhile, you can also switch to many other templates and customize the selected clips, music, filter, text, stickers, etc. Effortless editing allows you to share your work right away.

iOS: Launch the LightCut app, and then view the connected devices in My Device. Slide the entire device information to the left, and then remove the device. Android: Launch the LightCut app, and then view the connected devices in My Device. Press and hold the device information, and then remove the device.

No, please download the DJI Mimo app for gimbal activation and firmware update.

iOS: iPhones will save the photos and videos to the system album.
Android: Android phones can save the photos and videos to the built-in storage or an external memory card.

No.

No.

You can charge Osmo Mobile SE with the included power cable via the Type-C USB charging port on the right side of the handle. The recommended charging specification is 5 V/2 A.

Yes.

No.

Each Osmo Mobile SE has an identification code sticker attached to it. According to the identification code, you can select your Osmo Mobile SE by the device name in the DJI Mimo app to connect. You can also change the device name in the app.

1. It can control the photo-taking and video recording functions of most smartphones.
2. It can control Huawei smartphones (EMUI 10.0 and above) to take photos, zoom, switch between front and back cameras, and switch between photo and video modes.
Please visit the official DJI website for the full compatibility list.

You can do either of the following:
1. Disconnect the Bluetooth connection with the current smartphone, turn off the Bluetooth of the smartphone, and pair Osmo Mobile SE with another smartphone.
2. When Osmo Mobile SE is powered on, press the shutter/record button, switch button, and trigger simultaneously for one second to clear the existing connection, and then connect Osmo Mobile SE to another phone.

You can do one of the following:
1. Restart Osmo Mobile SE.
2. Restart the DJI Mimo app.
3. Clear the previous connection in the Bluetooth setting of your smartphone. Disable and then enable the Bluetooth of the smartphone.
* If the above operations still cannot solve the problem, you can directly connect to Bluetooth in the DJI Mimo app instead of pairing the device on the smartphone Bluetooth page.

The mounting hole at the bottom of Osmo Mobile SE is the standard 1/4"-20 UNC port, which is compatible with most tripods.

It is recommended that the total weight of the smartphone with an external lens should not exceed 290 g. Additionally, please do not use an external lens that is too large or heavy. Otherwise it may affect the performance of the gimbal.

Yes.

Yes.