FAQ

General

Recharging

Power Supply

Accessories

General: What is the cell chemistry of DJI Power 500? What is its lifespan?
The cell chemistry is LFP (lithium ferrophosphate).
It can achieve up to 4000 cycles, even with frequent use, and can provide an approximate lifespan of 10 years.

^{* Measured at 25°C (77°F) room temperature, being recharged in 270W Standard Recharge Mode at an output power of 500 W. It maintains over 70% capacity after 4000 cycles. Based on the correct usage of the product, DJI Power 500 will have an approximate lifespan of 10 years, calculated on the basis of completing one full charge-discharge cycle nearly every day. This data is for reference only. Actual user experience may vary.}; What is the noise level when recharging the DJI Power 500?
At an indoor temperature of 25°C (77°F), while keeping a 100cm distance from DJI Power 500, the noise is approximately 25 dB when using 270W Standard Recharge Mode.; What is the UPS mode of DJI Power 500? How do I use it?
UPS, short for Uninterruptible Power Supply, is mainly used to supply power to devices through DJI Power 500 when there is a power outage and prevent accidents that might otherwise be caused. When electrical devices are connected to the powered-on DJI Power 500 and both are receiving grid power, DJI Power 500 defaults to UPS mode. DJI Power 500 can start powering the connected devices within 0.02 seconds. You can decide whether to use this mode based on the device(s) you are using. When using UPS mode, the charging speed will be subject to the load of the connected appliances, which changes dynamically, so the time required to fully charge these appliances will also differ.; How do I update the firmware of DJI Power 500?
Refer to the Firmware Update section in the user manual. Before the update, install the DJI Assistant 2 (Power Series) on your computer. The user manual and the DJI Assistant 2 download link are available at:
https://www.dji.com/power-500/downloads; What is the warranty period of DJI Power 500?
The default warranty period is three years. You can get an additional two-year warranty period by scanning the QR code on the main body to complete the registration.; How should I maintain DJI Power 500 and optimize its life span?
DO NOT store the power station for an extended period after fully discharging. Otherwise, the battery may over-discharge and cause irreparable damage to the battery cell. For long-term storage, please recharge the product to 100% and then discharge it to approximately 60%. Storing with high battery level for a long duration can cause the battery to age more quickly, while storing with low battery levels can cause over-discharge. Then, recharge and discharge it once roughly every four months: First, discharge the power station to 15%, power off, and wait for two hours or longer. Then, recharge it to 100% using the 270W Standard Recharge Mode in order to maintain the power station.; What should I do if an error code appears on the power station display?
If an error code appears on the power station, click on this link for details.
Recharging: What recharging methods does DJI Power 500 support?
There are four recharging methods:
1. Recharging with AC power through the AC input port.
2. Recharging through the USB-C port.
3. Recharging with solar power via the DJI Power Solar Panel Adapter Module (MPPT) and solar panels.
4. Recharging with a car power outlet via the DJI Power Car Power Outlet to SDC Power Cable (12V/24V).; What is the fastest recharging method for DJI Power 500 and the corresponding recharging time?
The fastest recharging method is through the AC input port. It takes just 70 minutes (approx.) to charge from 0% to 100%, and approximately 50 minutes to charge from 0% to 80%.; What should I pay attention to when recharging DJI Power 500 with solar panels?
When recharging DJI Power 500 with solar panels, the DJI Power Solar Panel Adapter Module (MPPT) is required. DJI Power 500 can connect to one adapter module, which can then connect up to three solar panels for recharging via solar power.*

^{* DJI Power Solar Panel Adapter Module (MPPT) and solar panels are sold separately.}; What solar panels can the DJI Power Solar Panel Adapter Module (MPPT) connect to? Does it support solar panels that are not DJI-certified?
It is recommended to use DJI-certified Zignes solar panels. To use solar panels not officially recommended by DJI, convert the solar panel connector to an XT60 interface. To prevent damage to the MPPT module and the power station, ensure the open-circuit voltage of the solar panel is less than 30 V. The power output of each solar panel connected to a single XT60 interface should not exceed 200 W, with the total output power of solar panels connected to the entire MPPT module capped at 300 W.
Power Supply: In what ways does DJI Power 500 supply power?
There are three ways to supply power: From the AC output port, USB ports, and the SDC Lite port.
1. The AC output port can be directly connected to common household appliances.
2. USB ports can power laptops, mobile phones, or other digital devices.
3. The SDC Lite port supports a variety of power supply extensions through accessories, and can fast charge select DJI drone batteries, such as those from the Mavic 3 series and Air 3.; How do I enable AC power output? How many modes are there?
After turning on the power station, you can press the AC button to start AC power output. If you press the AC button once to enable AC output, and the AC output indicator will blink slowly. AC output will automatically shut down to save electricity if the power station is not charging any device via the AC output ports within half an hour. If you press and hold the AC button to enable AC output, the AC output indicator will show solid light, and AC output will not automatically shut down.; How long can DJI Power 500 maintain maximum output power?
DJI Power 500 can maintain maximum output power of 1000 W as long as its battery level is above 20%.; What considerations should be taken when using the power station in low-temperature environments?
The power supply capability will be affected in low-temperature environments, and the output power will decrease. To ensure battery life, when the power station detects that the battery has a cell under-voltage, it will automatically shut down the output when the output power exceeds 500 W.; How long does it take for DJI Power 500 to turn off if it is not supplying power?
One hour.
Accessories: What functions are supported with the SDC Lite port?
1. Recharging the power station with solar power via the DJI Power Solar Panel Adapter Module (MPPT).
2. Fast charging DJI Mavic 3 Series Intelligent Flight Battery, DJI Air 3 Intelligent Flight Battery, DJI Inspire 3 TB51 Intelligent Battery, and Matrice 30 Series TB30 Intelligent Flight Battery using the corresponding fast charge cable.
3. Supplying power to car-powered appliances via the DJI Power SDC to Car Charger Plug Power Cable.
4. Charging model aircraft batteries outdoors by connecting to the balance charger (model aircraft battery balance charger) via the DJI Power SDC to XT60 Power Cable (12V).
5. Recharging the power station with a car’s power outlet via the DJI Power Car Power Outlet to SDC Power Cable (12V/24V).; Which drone models and batteries are supported by the DJI Power SDC fast charging function?
DJI Mavic 3 Series Intelligent Flight Battery, DJI Air 3 Intelligent Flight Battery, DJI Inspire 3 TB51 Intelligent Battery, and Matrice 30 Series TB30 Intelligent Flight Battery.; What should be noted when using the DJI Power SDC fast charging function?
After the flight, wait until the drone battery has cooled down before connecting it to the corresponding DJI Power SDC fast charging cable; otherwise, charging speed may be affected. Since the final 5% of charging a drone battery (from 95% to 100%) is completed via trickle charging, the charging speed is relatively slower. You can consider using the battery after it is charged to 95%, as the operating time will not be significantly less than it is when fully charged.