Product Support

Support for Matrice 100

FAQ

Hardware Configuration
Software Configuration
Product Application
Specification
The dual battery compartment on the Matrice 100 can hold a second TB48D battery. When flying with a dual battery supply, you must first start the battery connected to the MC before starting the second battery. Make sure both XT60 power plugs are plugged in. If you don’t need a second battery, make sure to unplug the XT60 plug of the spare battery compartment to avoid short circuiting.
Did this help answer your questions?Yes/No
The GPS on the Matrice 100 is the GPS PRO PLUS, which is compatible with the A2 GPS. However, we do not recommend using the A2 GPS PRO. The GPS PRO PLUS greatly improves anti-interference, satellite acquisition and positioning accuracy performance.
Did this help answer your questions?Yes/No
Yes. Users have the option of mounting the battery compartment onto the lower center plate or the upper center plate. During installation, please make sure the battery terminal faces the aircraft tail direction and use four M2.5X5 screws to mount it onto the extension bar. Also make sure to mount the battery compartment to a position on the extension bar that allows the center of gravity to be adjusted properly. Note the hole on the upper plate reserved for wiring and make sure the extension rod, ESC, etc. do not damage the cables.
Did this help answer your questions?Yes/No
1. Insert one end of the 10-pin gimbal cable into the 10-pin port of the flight controller, and the 8-pin gimbal cable into the 8-pin port.
2. Insert the other end of the 10-pin gimbal cable into the 10-pin port of the gimbal clamp, and the other end of the 8-pin gimbal cable into the 8-pin port.
Did this help answer your questions?Yes/No
No special fixtures are needed. The 3 degree compressed part is installed on the aircraft by default. The compressed part should be assembled on Mounting Position A, making sure the tangent plane of the arm ring coincides with the tangent plane of the compressed part with screws tightened. The propeller plane and the horizontal plane will form a 3 degree tilt
Did this help answer your questions?Yes/No
On the two sides of center frame, there is 1 GPS CAN port, 2 CAN1 ports（5 pin）and 2 UART ports（6 pin）for connecting other devices (while connecting devices to the following 2 power ports, pay attention to the voltage to avoid damage to peripheral devices. Meanwhile, do not connect other charging devices to the power port in case it short circuits inside the flight controller).
Did this help answer your questions?Yes/No
Yes, you can.
Did this help answer your questions?Yes/No
The Matrice 100 is pre-set to comply with airport restrictions, no-fly zones and other special flight restrictions. You can refer to the DJI official website for more details about global flight restriction areas (http://flysafe.dji.com/no-fly). You cannot override the no-fly zones.
Did this help answer your questions?Yes/No
Yes, except the functions related to the intelligent landing gear.
Did this help answer your questions?Yes/No
The DJI Assistant software can perform firmware upgrades, configure SDK settings, and more.
Did this help answer your questions?Yes/No
The obstacle avoidance distance can be divided into perceptive obstacle distance and brake distance.
Guidance has a formula to calculate the perceptive obstacle distance according to the current flight speed of the drone.
The maximum brake distance can be adjusted in the Assistant Software.
Did this help answer your questions?Yes/No
Before the obstacle avoidance function is enabled, the flight performance of the Matrice 100 is the same as that of the Inspire 1. When this function is on, the Matrice 100 can achieve a maximum flight speed of up to 7 m/s and the velocity is adjustable.
Did this help answer your questions?Yes/No
Not completely. The Matrice 100 uses the Inspire 1 gimbal camera. Since the communication protocols are different (the Inspire 1 uses a USB link whereas the H4-3D and H3-3D use CAN links), the H4-3D and H3-3D are be not perfectly supported.
If you use an N1 Video Encoder with a GoPro camera, you can connect the GoPro’s CVBS (AV) port to the N1 Video Encoder, and then transmit the images by HDMI or DJI GO.
Did this help answer your questions?Yes/No
Since the Matrice 100 uses a custom-built E800 propulsion system, separately purchased E800 propulsion systems cannot be installed directly onto the Matrice 100.
Differences between these propulsion systems include:
1. The power and signal ports are different and not compatible.
2. The software and hardware are different.
Did this help answer your questions?Yes/No
Each XT60 port and XT30 port contains the following features:
Output voltage range 20-26.1V
Max constant output current 10A
Note: the total current for all the reserved XT60 ports and XT30 ports cannot exceed 10A.
Did this help answer your questions?Yes/No
There are 5 extension ports on both sides of the center frame for users to connect their devices. The five ports are the XT30, XT60, GPS CAN, CAN1, and UART ports.
Did this help answer your questions?Yes/No
Currently, Guidance only supports the N1 flight controller.
Did this help answer your questions?Yes/No
The Matrice 100 comes with a center frame, remote controller, battery, battery charger, GPS, extension frame accessory pack, and propellers in the box.
You will need to purchase the Guidance, Guidance installation fittings, gimbal accessories, and a gimbal separately.
Did this help answer your questions?Yes/No
The Matrice 100 uses the N1 flight controller.
Did this help answer your questions?Yes/No
The remote controller integrates video downlink and aircraft control into one system. The combined system operates at 2.4GHz with a maximum signal transmission range of 5 km.
Did this help answer your questions?Yes/No
The Matrice 100 uses the DJI Zenmuse X3 gimbal, which is the same as the Inspire 1 gimbal.
Did this help answer your questions?Yes/No
The battery capacity is 4500mAh and the battery voltage is 22.2V. The hovering time can reach up to 25 mins. The Inspire 1 battery is not compatible with the Matrice 100 battery because of the structural difference of the battery clamp.
Did this help answer your questions?Yes/No
The Matrice 100’s landing gear have a damping function. They can support the impact force of an aircraft with a 3.0 kg takeoff weight that lands at a speed of 1 m/s.
Did this help answer your questions?Yes/No
1.5 m.
Did this help answer your questions?Yes/No
The maximum altitude is 3000 m.
Did this help answer your questions?Yes/No
The functions are basically the same. However, compared to the Inspire 1, the Matrice 100 provides greater expandability.
For example:
1. The Matrice 100 can carry additional devices and payloads up to 1 kg
2. The Matrice 100 supports the onboard SDK and has extra ports
3. The Matrice 100 supports dual batteries
4. The Matrice 100 has a lighter body and longer flight time
Did this help answer your questions?Yes/No

Tutorial Videos

Safety Tips -Preflight checklist and flight environment selection
Safety Tips -Preflight checklist and flight environment selection
Safety Tips -Precautions to Take During Flight
Safety Tips -Precautions to Take During Flight
Safety Tips-What if exceptions happened during the flights
Safety Tips-What if exceptions happened during the flights
Safety tips- TOP 10 common pilot errors
Safety tips- TOP 10 common pilot errors
Safety tips-Intelligent Battery Use and Maintenance
Safety tips-Intelligent Battery Use and Maintenance
How to Install and Use the Zenmuse Z3
How to Install and Use the Zenmuse Z3
Mounting the Zenmuse Z30 to the Matrice 100
Mounting the Zenmuse Z30 to the Matrice 100
How to link the Matrice 100’s controller to the aircraft
How to link the Matrice 100’s controller to the aircraft

TEL

Email

dji forum

Facebook

CHINA

+86 4007000303

Mon - Sun 9:00AM - 12:30PM; 2:00PM - 9:00PM (GMT+8)

HONG KONG CHINA

+852 3060 6038

Mon - Fri 9:00AM - 12:30PM; 2:00PM - 9:00PM (GMT+8)

MACAU CHINA

+853 6262 1485

Mon - Sun 9:00AM - 12:30PM; 2:00PM - 9:00PM (GMT+8)

TAIWAN CHINA

+886 2 8723 0819

Mon - Sun 9:00AM - 12:30PM; 2:00PM - 9:00PM (GMT+8)

UNITED STATES & CANADA

+1 (818) 235 0789

Mon-Fri 7:00AM - 5:00PM (PST)

GERMANY

+49 (0) 9771 - 906 990

Mon-Fri 9:00AM - 3:00PM (GMT+1)

NETHERLANDS

+31 20 654 5202

Mon-Fri 10:00AM - 7:00PM (GMT+1)

UNITED KINGDOM

+44 2076603037

Mon-Fri 9:00AM - 6:00PM (GMT+0)

AUSTRALIA

+61 1300 090 802

Mon-Fri 9:00AM - 5:00PM (GMT+10)

BRAZIL

+55 08008080333

Mon - Fri 8:30AM - 5:30PM (GMT-3)

South Korea

+82 080 822 1456

Mon-Fri 10:00AM-7:00PM (GMT+9)