Support For DJI Mic

FAQ

General
General
DJI Mic Transmitters
DJI Mic Transmitters
DJI Mic Receiver
DJI Mic Receiver
Accessories
Accessories

General

What can I use DJI Mic with?
You can use DJI Mic with cameras, smartphones (only Lightning & USB-C ports are supported), desktop computers, DJI Action 2, and DJI OM 5.
Do I need to activate DJI Mic?
DJI Mic is ready to use without activation. Get registered on the official DJI website and you can get a one-year warranty extension.
Is DJI Mic equipped with encryption technology?
DJI’s proprietary encryption technology is in place to protect audio transmission.
How does Safety Track work and what are its functions?
After activation, a backup sound track will be recorded in -6dB in case the main track gets distorted due to sudden increase of source audio volume.
What’s the difference between Mono and Stereo?
DJI Mic supports two recording modes: Mono and Stereo. In Stereo mode, audio from the two transmitters will be recorded via separate channels, and in Mono mode, audio will be recorded via one channel.
How long does it take to fully charge the transmitters and receiver using the Charging Case? How long does it take to fully charge the Charging Case?
At room temperature, it takes about 1 hour and 10 minutes to fully charge the transmitters and receiver using the Charging Case. It takes about 2 hours and 40 minutes to fully charge the Charging Case.

DJI Mic Transmitters

What chargers can I use to charge the DJI Mic transmitters, receiver, and Charging Case? Do these items support fast charging?
It is recommended to use a 5V/2A charger to charge the transmitters, receiver, and Charging Case. At room temperature, it takes about 1 hour and 10 minutes to fully charge the transmitters and receiver using the Charging Case. To fully charge the Charging Case, it takes about 2 hours and 40 minutes.
Where can I mount DJI Mic transmitters?
It is recommended to use the Back Clip to attach DJI Mic to locations such as a shirt collar, or it can be used with the Clip Magnets. Note: If you need to put the transmitters on any flat surface, use the Clip Magnets to make them stand upright.
How do DJI Mic transmitters receive audio signals? Is it directional or omnidirectional?
Omnidirectional.
How do I update the firmware of the DJI Mic transmitters and receiver?
1. Download the firmware update package from the official DJI website Download page.
2. Connect the transmitters and receiver to your computer using a standard USB-C cable.
3. Put the downloaded firmware update package (the file with "bin" as a suffix) under the root directories of the transmitters and receiver.
4. Disconnect from your computer and the transmitters and receiver will start the firmware update automatically.
Note: If an update fails, download and copy the firmware again and reboot the transmitters and receiver. Repeat until the firmware update is successful.
What’s the maximum reception distance of the DJI Mic receiver?
250 meters in open environments free of interference.
How do I link the transmitters with the receiver?
DJI Mic transmitters and receiver are already linked by default. If you need to link them again, you can do so in the following ways:
Method 1: Put the transmitters and receiver into the Charging Case and they will link automatically.
Method 2: Turn on the receiver and transmitters. Scroll down on the screen of the receiver to enter the control center page. Slide to the left and click “Settings” to enter the settings page. Slide to the left again and click “Link” to enter linking mode. Then, press and hold the link button on the side of the transmitters until the green light on the top left corner flashes and wait for the linking to finish. When the linking indicators of the transmitters turn solid green, it means linking is successful.
To end linking, click “Stop Linking.”
Do the transmitters support standalone recording? If yes, what is the max recording time?
Yes. DJI Mic transmitters support standalone recording. Press the recording button on the side of the transmitters. A solid red light indicates that recording has started. When fully charged, it can record for up to 5.5 hours. With a constant power supply, it can record up to 14 hours of 24-bit lossless audio. Note: Audio will be saved as one file for every 30 minutes during standalone recording. When internal storage space runs out, new audio will replace the earliest ones, and new files will also be saved every 30 minutes.
How do I export audio from DJI Mic transmitters?
You can export the audio by connecting the transmitters to your computer using a standard USB cable.
How do I mute the transmitters?
After linking the transmitters with the receiver, slide the main screen of the receiver upward, click the Mic icon, and you can mute or unmute the transmitters. You can also double press the mute button of the transmitters. The mute indicator will pulse red to show that the transmitters are muted.
Can I connect DJI Mic transmitters with my smartphone or computer for reception?
No.
What is the internal storage of DJI Mic transmitters? Do the transmitters support external SD cards for storage?
DJI Mic transmitters have built-in 8GB storage and do not support external storage.
How do I delete audio from DJI Mic transmitters?
You can delete audio files by connecting the transmitters to your computer. To delete all files you can use the receiver directly.
Is the DJI Mic receiver compatible with devices that transmit audio through an XLR connector?
No.
Do DJI Mic transmitters support third-party wireless mic receivers?
No. The transmitters only support the receiver of DJI Mic.
How do I put the windscreen onto the transmitters?
Mount the windscreen into the slots on the transmitters, then press and turn clockwise to tighten.

DJI Mic Receiver

Does the DJI Mic receiver support connection with the DJI Wireless Mic or third-party wireless mic transmitters?
No. It only supports DJI Mic transmitters.
How many transmitters can the receiver connect with?
It can connect with up to two transmitters at the same time.
How do I connect the DJI Mic Receiver with my smartphone, camera, or computer?
To connect with a smartphone: Insert the standard phone adapter into the pogo-pin port at the bottom of the transmitters and connect with your phone. Start shooting or recording on your phone and the receiver will start working.
To connect with a camera: Transmitters can be mounted on camera hot shoes via hot shoe adapter plates. Use a 3.5mm camera connection cable to connect the camera mic port and the 3.5mm audio output port on the receiver. Then, start recording videos on your camera and the receiver will start working.
To connect with a computer: Use a 3.5mm camera connection cable to connect the mic port of your computer with the 3.5mm audio output port of the receiver. Start recording on your computer and the receiver will start working.
When the DJI Mic receiver is connected with two transmitters at the same time, will the audio be recorded on the same channel or on different channels?
Under M mode, the audio recorded by the two transmitters will be in one channel; under S mode, the audio will be separate in the left and right channels.
How do I monitor during recording? Can I adjust monitoring volume?
Link the transmitters and receiver and plug the 3.5mm earphone jack into the 3.5mm monitor port of the DJI Mic receiver and you can begin monitoring. You can also adjust monitoring volume. Slide the main screen of the receiver downward to enter the settings page. Slide to the left and click monitor gain to adjust the volume.
What is the communication protocol of the transmitters and receiver?
2.4GHz private protocol.
What’s the difference between M/S/Ms modes of DJI Mic reception?
S: Stereo;
M: Mono;
Ms: Mono with Safety Track on
Note: If you use Safety Track, you need to separate the tracks during post-production.
Can I lock the screen of the receiver? How?
You can lock the receiver screen by pressing the power button for one second and a lock icon will appear on the screen. Press again and you can unlock the screen.

Accessories

Are DJI Mic USB-C and Lightning adapters interchangeable with the DJI Pocket 2 adapter?
No.
Is the DJI Mic windscreen interchangeable with the windscreen of DJI Pocket 2?
No.
Are the Clip Magnets reusable?
Yes.
Will the Clip Magnets affect my bank cards?
As this product contains magnets, it is recommended to keep it away from bank cards, pacemakers, RAM chips, and hard discs.
What should I be aware of when using the DJI Mic Back Clip and Clip Magnets?
1. DO NOT use when wearing thick or heavy clothing (sweaters, down jackets, etc.). The transmitters could fall off due to lack of magnetic connection.
2. DO NOT use when performing strenuous exercises such as running or jumping.

Contact Us

Online Customer Service

Contact online customer service for immediate support.

Contact Online Customer Service

Hotline Service

English: +1 818 235 0789
Monday - Sunday: 6:00 - 18:00 (PST)

Phone Support Options

DJI Community

Connect with DJI enthusiasts to explore various product experiences

Join DJI Community

You can contact us by Email. For urgent situations, we recommend you contact Online Customer Service for immediate support.