Support for DJI Smart Controller


FAQ

a) Method 1: Updating the remote controller wirelessly
Ensure the remote controller is connected to the internet during the update.
1. Power on the remote controller. Tap on the application page. Swipe to the bottom, and tap “System Update”.
2. Tap “Check for Updates” to check your firmware version. The remote controller will prompt if a firmware update is required.
3. Follow the prompts to finish the update.
4. The remote controller will automatically restart after the update.

b) Method 2: Using DJI Assistant 2
1. Connect your smart controller to a PC using a USB Type-C cable with the controller powered off.
2. Power on the remote controller.
3. Launch DJI Assistant 2, and log in using a DJI account.
4. Click GRC, and then the firmware update button on the left side.
5. Select and confirm the firmware version.
6. DJI Assistant 2 will download and update the firmware automatically.
7. The remote controller will restart after the update.
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Video transmission system: OcuSync 2.0.
Screen size: 5.5-inch.
Screen resolution: 1920*1080.
Screen maximum brightness: 1000cd/m².
Operating temperature: -20°C to 40°C.
RAM: 4GB
ROM: 16GB
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a) The DJI Smart Remote Controller is compatible with the Mavic 2 Zoom and Mavic 2 Pro.
b) More drones will be supported with future firmware updates.
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Yes, and there is no restriction on the number of apps that can be installed. (DJI is not responsible for the permission and information security issues involving third-party apps, and will not provide technical support if compatibility issues occur when using third-party apps. If the user experience is affected by third-party apps, please uninstall the apps or restore the DJI Smart Controller to factory settings.)
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The remote controller’s cooling fan will automatically turn on, off, or adjust its rotation speed according to the internal chips’ temperature.
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When charging with a standard charger (12V/2A), it takes about 2 hours to fully charge a DJI Smart Controller, and the maximum battery life is about 2.5 hours.
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No, the HDMI port can only be used for output.
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Yes, there is a built-in GPS module in the remote controller.
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Yes, there is a built-in speaker and microphone.
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a) HDMI
b) MicroSD Card Slot
c) USB Type-C
d) USB-A
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Yes.
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Yes, the C1 and C2 button’s functions can be customized.
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Yes, the remote controller has Wi-Fi and Bluetooth.
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When connecting the PC to the DJI Smart Controller for the first time, the driver will be automatically installed in the PC. Please wait until the driver is installed successfully.
a) Turn on the DJI Smart Controller.
b) Connect the DJI Smart Controller to the PC via a USB type-C cable.
c) Select “Transfer files” in the DJI Smart Controller’s pop-up window.
d) Open the DJI Smart Controller’s folder on the PC to browse the media files stored in the DJI Smart Controller.
e) The files’ default storage directories are as follows:
Screen recording videos: Movies/Screen
Screenshots: Screenshots
Original videos: DJI/dji.go.v4/DJI Album
Cached images: DJI/dji.go.v4/CACHE_IMAGE
Cached videos: DJI/dji.go.v4/DJI_RECORD
Edited videos: DJI/dji.go.v4/VideoEditor/production/
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Tutorial Videos

DJI Smart Controller - Activation
DJI Smart Controller - Activation
DJI Smart Controller -  Quick Start Guide
DJI Smart Controller - Quick Start Guide
5 Tips for the DJI Smart Controller
5 Tips for the DJI Smart Controller
Tips for DJI Smart Controller Storage
Tips for DJI Smart Controller Storage

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