- Producto
- 1.¿En qué se diferencian el Mavic y el Phantom 4?
El Mavic es más pequeño, más ligero y más fácil de transportar gracias a su diseño plegable. Su nuevo sistema de transmisión OcuSync tiene un mayor alcance y alcanza los 1080p de resolución. Debido a su mayor tamaño, la velocidad máxima del Phantom 4 es mayor y puede soportar vientos más fuertes.
- 2.¿Se desgasta el mecanismo de pliegue? ¿Necesitará ser sustituido?
El mecanismo de pliegue a demostrado durar durante al menos 5000 pliegues. Es poco probable que se desgaste durante la vida útil del Mavic.
- 3.¿En qué se diferencian las cámaras del Mavic y del Phantom 4?
Las dos cámaras tienen las mismas funciones, pero la cámara del Mavic tiene un campo de visión menor, por lo que puede enfocar de cerca a hasta 0.5 m y puede rotarse 90º para hacer fotos y selfies con formato retrato. El campo de visión del Phantom 4 es mayor, por lo que está más preparado para sacar imágenes panorámicas.
- 4.¿Es el Mavic Pro resistente al agua?
No. Debido a que el chasis del Mavic está cerca del suelo, sólo se debe despegar y aterrizar en zonas apropiadas, que sean lisas y no tengan charcos.
- Cámara
- 1.¿Cómo activas el enfoque automático en la cámara del Mavic Pro?
El enfoque es esencial para capturar imágenes nítidas. Para activar el enfoque automático:
1. Toca la pantalla en la interfaz de la cámara de la aplicación DJI GO.
2. Toca durante un segundo para activar el enfoque automático al usar los modos ActiveTrack, TapFly y Gesture. Esta función tiene que ser activada desde la Configuración General)
3. Enfoca al centro presionando en un botón personalizable. El designado por defecto es C1 y puede utilizarse en vuelo normal o durante alguno de los Modos de Vuelo Inteligente.
- 2.Cuando utilizo el modo de enfoque manual mis fotografías salen borrosas incluso cuando deslizo del todo el interruptor hasta enfoque infinito. ¿Por qué?
El alcance del enfoque del Mavic va desde los 0.5 m hasta infinito. Desliza la barra hasta que llegues a un punto de enfoque correcto. Deslizando hasta infinito de golpe no garantiza un enfoque nítido.
- 3.¿Puedo hacer zoom mientras grabo?
El Mavic Pro tiene un zoom digital de 2x, pero no puede hacer zoom óptico. Puedes hacer zoom en cualquier sentido pasando el dedo por la pantalla o pulsando un botón personalizable.
- 4.¿Cómo puedo entrar en modo Retrato?
Desliza el dedo por la pantalla hacia la izquierda y pulsa en el icono de Retrato/Paisaje, o pulsa un botón personalizable.
- Control remoto y Wi-Fi
- 1.¿Cuál es la diferencia entre usar el control remoto y usar el smartphone por Wi-Fi para controlar el Mavic?
El control remoto del Mavic utiliza la tecnología de transmisión OcuSync, dándole un alcance de hasta 7km (4.3mi) en campo abierto sin interferencias, según las normas de la FCC. Utilizando el smartphone por Wi-Fi, el alcance es de 80m y la altitud máxima de 50m, haciéndolo más apropiado para su uso a corto alcance y para realizar selfies, así como para configurar ActiveTrack. También puedes descargar por Wi-Fi fotos y vídeos directamente desde el Mavic a tu dispositivo móvil. Puedes elegir entre modo Wi-Fi y RC, según lo necesites, deslizando el interruptor de Modo de Control en el costado derecho de la aeronave.
- 2.¿Cómo cambio entre modos de control?
Primero, asegúrate de que la aeronave esté apagada. Después, abre la pequeña tapa que encontrarás en el costado derecho del cuerpo de la aeronave. Desliza el interruptor hacia la izquierda para habilitar el control por Wi-Fi o a la derecha para habilitar el control remoto.
- 3.¿Qué tamaños de smartphone pueden acoplarse al control remoto del Mavic?
El control remoto del Mavic puede alojar smartphones de entre 6.5 y 8.5 mm de grosor y de hasta 160 mm de largo, sin carcasa. Los teléfonos y las tablets más grandes no caben en el compartimento de dispositivos del control remoto.
- 4.¿Puedo utilizar un cable USB corriente para conectar mi teléfono y mi control remoto?
Sí, puedes. Sin embargo, para tener la mejor experiencia de usuario posible, te recomendamos que utilices un cable RC Mavic para conectar el control remoto al teléfono.
- 5.¿Qué cables RC están incluidos al adquirir el Mavic?
La caja incluye tres cables: uno con conector Lightning, otro con conector Micro USB estándar y otro con un conector USB C.
- 6.¿Cuáles son la contraseña y la SSID Wi-Fi por defecto?
Por motivos de seguridad, cada Mavic tiene su propio SSID y su propia contraseña que se pueden encontrar en una etiqueta en uno de los brazos frontales de la aeronave y en el interior del compartimento de la batería. Al usarlo por primera vez, puedes escanear el código QR con la aplicación DJI GO para conectarte a la aeronave* o introducir manualmente la contraseña en los ajustes del Wi-Fi de tu teléfono. (*Sólo disponible en dispositivos Android).
- 7.¿Puedo usar otras aplicaciones de escaneo de QR para escanear el código QR y conectarme a la aeronave por Wi-Fi?
No. Tienes que conectarte a la aeronave a través de la aplicación DJI GO.
- 8.¿Cómo puedo configurar la contraseña y la SSID de Wi-Fi?
Conéctate a tu Mavic por Wi-fi y entra en Vista de Cámara. Ahora entra en Configuración Wi-Fi para cambiar manualmente la SSID y la contraseña.
- 9.¿Cómo reinicio la contraseña Wi-Fi a su valor por defecto?
Activa el modo Wi-Fi del Mavic y mantén el botón de enlace presionado durante cinco segundos.
- 10.¿Cuáles son los beneficios del Wi-Fi de doble banda?
La frecuencia de Wi-Fi 2.4G fue desarrollada hace mucho tiempo, el Wi-Fi 5G es más nueva. Al ser el 2.4G más antigua, hay más dispositivos que la utilizan, haciendo que sea más probable sufrir interferencias. La frecuencia 5G es menos proclive a las interferencias por haber menos dispositivos con 5G, pero no todos los teléfonos son compatibles con ella. Puedes cambiar entre las dos bandas en el menú Configuración Wi-Fi de la aplicación DJI GO.
- 11.¿Qué botones personalizables tiene el Mavic Pro?
Los botones C1, C2 y 5D del control remoto son personalizables.
Configuración por defecto: C1: Enfoca al centro, C2: Reproducción, 5D Arriba: Volver a centrar el estabilizador, FD Abajo: Inclinar el estabilizador hacia abajo, 5D Izquierda: Zoom hacia delante, 5D Derecha: Zoom hacia fuera.
- 12.¿Qué hace el botón de Pausa del control remoto?
Le ordena al Mavic Pro que vuele en modo estacionario, interrumpiendo el vuelo.
- 13.¿Qué diferencia hay entre el Cable RC (con conector Micro USB estándar) y el Cable RC (con conector micro USB inverso)?
Teléfono con la pantalla hacia arriba:
Conector Micro USB estándar
Conector Micro USB inverso
El Cable RC (con conector Micro USB estándar) es compatible con: Samsung, Huawei, Motorola y más. El Cable RC (con conector Micro USB inverso) es compatible con: HTC, Mi, OPPO y más. Con Sony, VIVO y otras marcas, la compatibilidad difiere según el modelo. Por favor, ten cuidado en elegir el tipo correcto de conector para tu teléfono.
- Propulsion
- 1.Do I have to take the propellers off when in transit?
No. Just fold the propellers and you are good to go.
- 2.What happens if the propellers are not fully unfolded before flight?
Once the rotors start spinning, the centrifugal force will automatically push the propellers into the correct position, so you don’t need to worry about not having unfolded them perfectly.
- 3.The Mavic’s motors are not all on the same plane. Will this affect its flight performance?
No.
- 4.What’s the highest level of wind the Mavic can resist?
The Mavic can withstand a level 5 wind, also called a fresh breeze. This is defined as wind speeds of 19–24mph (29–38kph).
- 5.How far can the Mavic fly on a single charge?
In calm weather and under ideal conditions, the Mavic can fly up to 8 miles (13km) at 31 mph (50 kph). Real-world performance will vary though, so we urge you to monitor your battery level at all times.
- 6.Why does the Mavic have a longer flight time than hover time?
Thanks to its rotor system optimized for forward flight and its aerodynamic design, when flying at the optimum speed for energy consumption, the Mavic consumes less energy then it does hovering. This is why it is able to give you a 27 minute flight time, while its hover time is 24 minutes.
- Video Transmission
- 1.What is the main benefit of the OcuSync video transmission system?
OcuSync has a range of up to 4.3 miles (7 km) with improved resistance to interference and a higher transmission throughput. At shorter ranges it can stream footage to you at 1080p resolution and also allows photo and video downloads at 40Mb/s.
- 2.What is the resolution of the live view transmitted via OcuSync?
The users can switch between 1080P and 720P manually. However we don't suggest the users use the 1080P when there is strong electromagnetic interference or for far-field transmission.
- 3.What is OcuSync’s transmission latency?
160ms-170ms from the Mavic’s camera to your device screen under ideal conditions.
- Vision
- 1.What is the difference between quick calibration and advanced calibration?
When the Vision System fails to function normally, you can do a quick calibration in the DJI GO app, or connect the aircraft to a computer to perform advanced calibration for higher precision.
- 2.What is the difference between the Mavic’s Intelligent Vision Positioning System and an Optical Flow Vision Positioning System?
The Mavic combines dual forward and downward vision sensors to realize precision hovering. Therefore, it requires no more than a patterned surface and enough available light to be able to hover stably up to 13m above the ground. Even if the Mavic is unable to identify reference points on the ground, it can still rely on its forward vision sensors to hover. In contrast, an Optical Flow system, requires information from ultrasonic sensors to supplement its view of patterned surfaces.
An example to show the difference between the two systems is when the aircraft is returning to you while you are standing on a balcony. When flying in over the balcony, drones using Optical Flow will receive data from two data sources that measure its height above the below surface differently – one being its height above the ground, and another the height above the balcony. As the data is not compatible, an Optical Flow system may become confused.
Another example is when the ground below the drone is covered by vegetation. Plants and trees do not reflect sound as well as other surfaces, causing the Optical Flow system’s ultrasonic sensors to be unable to gather altitude data.
In conclusion, the Mavic's Intelligent Vision Positioning System requires fewer inputs and is therefore more robust in its functionality.
- 3.What is the minimum distance and maximum flight speed at which the Mavic can fly while avoiding obstacles?
The Mavic will automatically avoid obstacles 50ft (15m) in front of it. The maximum speed at which the Mavic is able to avoid obstacles is 22mph (30kph).
- 4.What are the conditions required for Precision Landing?
Precision Landing is an upgraded version of GPS RTH. It needs a GPS signal strong enough to initiate Precision Landing, so that the Mavic can be navigated back to the vicinity of the take-off point.
Then, the aircraft needs to be able to visually recognize the pattern of the ground it took off from, for example cracks or other identifiable patterns. A uniform patch of sand, however, is not suitable for Precision Landing. Finally, the Mavic needs to capture footage of the ground during take-off to record its appearance. This means that you should give the Mavic sufficient time during its ascent and fly up to around 10m above your takeoff point , instead of flying away immediately after take-off.
- Charging
- 1.Can the Mavic’s charger charge both its Intelligent Flight Battery and its remote controller?
Yes, it can charge a battery and two other devices simultaneously via USB. However, it will take longer to fully charge the devices.
- 2.Does the Mavic’s battery support quick charging?
Yes. The Mavic’s Intelligent Flight Battery supports quick charging at nearly 2C, with a maximum charging power of 100W. The rated power of Mavic Battery Charger is 50W, and the rated power of the Mavic Car Charger is 78W. When using the Mavic Advanced Charging Hub with a 100W adapter, the battery can be charged at 100W.
- 3.What is a Battery Charging Hub? What is the difference between the two versions of the Mavic’s Charging Hub?
The two Charging Hubs can both charge up to 4 batteries at one time. In order to fully charge the first battery as quickly as possible, the Intelligent Flight Batteries are charged in sequence according to their power levels, from high to low. This gives you the fastest way of getting all your batteries fully charged.
There are two main differences between the two Charging Hubs. First, the standard Charging Hub only supports the Mavic’s 50W Battery Charger and Mavic Car Charger, while the advanced version also supports the 100W Battery Charger and Car Charger from the Phantom 4. Second, the advanced version will balance the voltage of each battery cell to improve charging efficiency. When one battery’s charging enters the second-half of its charging phase, the next battery will enter the first-half of its charging phase. With 4 batteries all at 15%, the advanced charger can get 4 batteries fully charged in 140 minutes using the Phantom 4’s 100W charger, while the standard version will need 270 minutes with the Mavic’s 50W charger.
- 4.What is the Mavic’s Battery to Power Bank Adapter?
This adapter can be connected to the Mavic’s Intelligent Flight Battery, turning it into a power bank. Thanks to its high capacity, an Intelligent Flight Battery at 25% charge can fully charge the Mavic’s controller, or an iPhone 6.
- 5.What is the maximum output current for the Mavic’s Battery to Power Bank Adapter?
The adapter has two USB ports which can be used simultaneously. The output voltage is 5V, and the max current is 2A + 2A.
- Travel Notice
- 1.How many batteries can I carry in the Mavic’s Shoulder Bag?
Four. One mounted on the Mavic, one at the bottom of the bag, and one in each of the two side pockets.
- Firmware Updates
- 1.When using DJI GO to update firmware, can I let the update run in the background while I use other apps?
No. DJI GO will state an update error. You will have to reconnect to the internet to update again.
- 2.After downloading the firmware successfully, can I disconnect from the internet and continue updating?
Yes.
- 3.Will the update fail if the battery level of the aircraft or controller is lower than 50%?
The update will not start if the battery levels are lower than 50%. After downloading the firmware, please ensure the aircraft and controller have sufficient power to continue the update. However, the update will continue to run normally if battery levels fall below 50% during an update.
- 4.Will the remote controller be updated when upgrading the aircraft via USB?
No. In this case, only the aircraft will be updated.
Please refer to the instructions below when using DJI Assistant 2 to update.
1. To update the remote controller only: Power off the aircraft and connect the remote controller to your computer via USB.
2. To update the aircraft only: Connect the aircraft to your computer via USB.
3. To update the aircraft and remote controller together: Power on the aircraft and link it to the remote controller then connect the remote controller to the computer via USB;
Once the aircraft and remote controller are connected to your computer, DJI Assistant 2 will respond to the device that was connected first.
- 5.When the remote controller is connected via USB, my computer and DJI Assistant 2 become unresponsive. Why?
The remote controller does not support hot swapping. Please ensure that the remote controller is powered off before connecting it to the computer. Power on the remote after connecting.
- 6.What happens if the battery firmware version differs from the aircraft firmware version after the update?
DJI GO will examine version consistency for all devices. If there is a problem, follow the instructions in DJI GO for a further update.
- 7.Can I update through DJI GO when using Wi-Fi to control the aircraft?
No. You cannot update the aircraft in this instance. However, you may update other components to the current aircraft firmware version.
- 8.What does it mean when the progress bar gets stuck during an update?
Both devices have different update speeds. It will take approximately five minutes for the remote controller, ten minutes for the aircraft, and 15 minutes to update both simultaneously. If the update takes longer, check your network connection and USB cable or power off, restart and try again.
- 9.What happens if the remote controller gets disconnected from the aircraft after an update?
Please refer to the instructions in the user manual and relink the remote controller and aircraft. Check the latest version numbers to make sure both have been updated properly.
- 10.If the update still fails, try the following steps:
1.Check that the battery level is at least 50% or higher before updating.
2.Check that you haven’t powered off the device during the update. If so, switch the power on again to continue.
3.Disconnecting from the internet during a firmware download will lead to update failure. However, you can disconnect the aircraft from the computer after downloading the firmware to start an update. When the update is finished, reconnect the aircraft to the computer via USB. DJI GO will show the update is 100% complete.
4.If update failure persists, or the remote controller does not link with the aircraft, there may be firmware inconsistencies between devices. In this instance, use DJI Assistant 2 on your computer to update to the latest versions separately. It is normal for the remote controller to restart a few times when updating. When linked to the aircraft, it will disconnect and relink twice.
