Support For DJI OM 5


FAQ

DJI OM 5 main body/tripod: Composite materials
Magnetic phone clamp 2: Aluminum alloy and stainless steel
Storage pouch: Faux suede
Extension rod:Aluminum alloy
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1. DJI OM 5 connects to mobile phones via Bluetooth, and works better with Bluetooth 5.0 or above. Please check and confirm your mobile phone specifications. (Note: The Bluetooth 5.0 was released by Bluetooth SIG in 2016, and increased the connection speed. )
2. The mobile phone system should be Android 8.0 or above, or iOS 12.0 or above.
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1. Brand new structure, smaller size, lighter weight, and more compact and portable design;
2. Built-in extension rod;
3. Newly developed ShotGuides function;
4. Optimized intelligent tracking algorithms;
5. Brand new magnetic phone clamp 2, larger clamping range, and stronger phone protection;
6. Newly developed DJI OM fill light phone clamp.
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To make the DJI OM 5 magnetic phone clamp more delicate, we use some complicated techniques such as mirror-polished finish. Additionally, due to its user-friendly quick-release design, there will be scratches after attaching and removing the clamp repeatedly.
Our engineers have performed strict life-cycle tests on the magnetic phone clamp, and ensure that the scratches produced within warranty will not affect the normal performance and functions of OM 5.
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DJI OM 5 will not affect the performance of the phone attached to it. However, some phones may require calibration after mounting. Please follow the prompts shown in the app to calibrate the device.
The magnetic design may influence other magnetic products. Do not put OM 5 near a bank card, cardiac pacemaker, RAM chips, hard drive, or similar devices.
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Please make sure that the magnetic phone clamp is fitted in place before using DJI OM 5. Additionally, avoid using the device when doing highly active sports, and be careful not to drop the phone.
Align the dots on the phone clamp and the roll motor of the gimbal. After attaching your phone onto the gimbal, rotate the roll motor and make sure the phone and gimbal are locked.
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1. Turn off your DJI OM 5;
2. Clear the paired devices in the Bluetooth settings of your smartphone. Disable and then enable the Bluetooth of the smartphone;
3. Restart DJI Mimo.
* If the above steps do not solve the problem, you can directly connect to Bluetooth in the DJI Mimo app, and choose not to pair the devices.
Check whether the version number, serial number, and power of OM 5 can be obtained in the DJI Mimo settings interface.
This problem is related to the Bluetooth system of mobile phone manufacturers, and is prone to appear when connecting OM 5 to an iPhone with iOS 13.5 system and Huawei phones with EMUI10.1 system.
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Due to wide-angle lenses and/or irregular phone sizes (for example, those of Huawei P40, and Huawei Mate 20 Pro), some users may see the gimbal in their camera view. 
[Solution]
1. Adjust the position of the Magnetic Phone Clamp, moving it away from the camera until the gimbal is not visible in the camera's view (applicable to iPhone 11 Pro, OPPO realme X2 Pro, OPPO Reno 2, Samsung S10+, etc.).
2. When used with DJI OM 5, some mobile phones have to be clamped at upper third of the phone body for balancing, which, however, makes the gimbal become powerless. When using a P40 with DJI OM 5, we recommend that you increase the wide-angle rate. After testing, we found that the gimbal is invisible in the frame when using P40 at 0.8X.
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Yes. Connect your phone to DJI OM 5, launch the DJI Mimo app, tap the gesture icon next to the shutter, and tap (?) to view detailed instructions.
DJI OM 5 also supports controlling with a palm or V gesture.
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There are three ways to use ActiveTrack:
1. Press the trigger to track the subject in the middle of the frame automatically;
2. Manually select and track the subject in the app interface;
3. Enable Gesture Control, and perform a palm or V gesture to begin tracking, take a photo, or record a video.
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1. Power on DJI OM 5, and press the composition button twice to switch between the two orientations.
2. You can also switch between portrait and landscape by rotating the gimbal (roll axis) manually.
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Power on DJI OM 5 and press the M button twice to enter Standby mode.
Once standby mode is enabled, press any button to exit the mode.
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When the gimbal is in video or slow motion mode, go to "Settings" -> "Gimbal", and enable "SpinShot". Use the joystick to complete a shot with your smartphone spinning.
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Go to Story mode in the live camera view and select Custom Story.
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Tap DynamicZoom mode in the live camera view in DJI Mimo, and start using this function by walking steadily forward or backward.
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Select CloneMe from Pano, tap the shutter, and DJI OM 5 will automatically take a photo every five seconds and move the gimbal to the next position. After taking three photos, it will automatically stitch them into one photo.
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In the "Timelapse" page, click the parameter settings panel on the top of the interface, and then select "Path" to use the Path (Timelapse) function.
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There are two ways:
1. After connecting OM 5 to the DJI Mimo app, click the settings icon on the upper right corner of the interface, and there is a switch for you to enable Sport mode.
2. After powering on OM 5, press and hold the Trigger to enter Sport mode.
The difference between the two ways:
If Sport mode is enabled in DJI Mimo (way 1), the device can remain in Sport mode all the time. If Sport mode is enabled by holding the Trigger button, the device will exit Sport mode once the operator has released the button.
When in Sport mode, OM 5 can respond to the operator's operations more quickly.
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There are two ways:
1. Switch between the front and back cameras in the DJI Mimo app.
2. Press the switch button.
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When updating the DJI OM 5 firmware through the DJI Mimo app, the status indicator blinks red and green alternatively. If the update is complete successfully, the status indicator will be solid green. If the update fails, the status indicator will blink red and green, and a prompt will appear on the DJI Mimo app interface.
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1. Power off OM 5, and then restart and try again. 2. If the phone still cannot be connected to OM 5, please feel free to contact DJI Support for help.
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Push the zoom slider on the left side of the handle up and down to control the camera zoom. The image quality after zooming depends on the phone lens performance.
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There are four modes: Upright, Underslung, Flashlight, and Side Grip.
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No.
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No.
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Yes, but if a phone is wrapped with a case, its size should be compatible with the gimbal.
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1. OM 5 supports using the shooting/recording functions of most mobile phones.
2. It supports controlling Huawei mobile phones (EMUI 10.0 and above) to capture photos/zoom/, to switch between the front and back cameras, and to switch between the photo shooting and video recording mode.
3. For more mobile phone compatibility details, you can refer to the DJI OM 5 Phone Compatibility List on DJI's official website.
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1. Disconnect the previous phone and disable its Bluetooth, then connect DJI OM 5 to another smartphone.
2. When powering on OM 5, press the M button, trigger, and shutter button at the same time for one second to clear the existing connection, and then connect OM 5 to another smartphone.
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Yes. However, external lenses may affect the balance of the gimbal. Large, heavy lenses are not recommended. Please ensure the total weight of the lense and smartphone is less than DJI's recommended weight (290 grams).
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We have run strict durability tests on the DJI OM 5 extension rod, and ensure that OM 5 will not be affected after the extension rod is folded 2,500 times and the rotating shaft is folded 9,000 times.
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We have run strict durability tests on the DJI OM 5 folding shaft, and ensure that OM 5 will not be affected after the folding shaft is folded and unfolded 2,500 times.
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According to our customer survey, users did not use the USB-A port frequently. Additionally, DJI OM 5 can be more compact without a USB-A port, so we decided to remove the port.
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No. Due to its powerful motors, accurate balancing is not needed for DJI OM 5. When using the Magnetic Phone Clamp, you only need to keep it approximately in the middle of the phone.
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When OM 5 is powered on, press and hold the Trigger button to lock the gimbal, and it will not move following the handle.
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After powering on DJI OM 5, press the Trigger button twice quickly to recenter the gimbal.
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1. Check if the phone has been properly mounted onto the gimbal;
2. Perform Gimbal Auto Calibration;
3. If the issue remains after the auto calibration is complete, perform Horizontal Gimbal Adjustment in the DJI Mimo app.
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No.
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ShotGuides inspires creation by providing shooting ideas and techniques, which help users generate videos quickly. It supports shooting portraits, pets, city views, natural sceneries, lifestyles, sports, and birthday and wedding gatherings. Additionally, it will intelligently recommend a template according to the shooting materials, making it easy for users to record and generate their videos.
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Yes.
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1. Timelapse is suitable for recording the passing of time at a fixed scene by mounting DJI OM 5 on a tripod or base.
2. Motionlapse allows users to record a moving timelapse video by setting camera points.
3. Hyperlapse allows users to record everything passing by as they hold the gimbal and walk. ActiveTrack 4.0 provides more options for flexible shooting.
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1. For iPhones, tap the camera icon to adjust ISO, shutter speed, EV, or to change the white balance in settings;
2. For Android phones, due to compatibility differences among manufacturers, only some models support the manual adjustment of camera parameters at this time.
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No.
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Yes.
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Yes, DJI Mimo supports setting three speed levels: low, mid, and fast.
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Yes. However, the maximum video resolution depends on your phone’s camera. Please visit the official DJI website for the full compatibility list.
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No.
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No.
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On iPhones, yes. For smartphones with other operating systems, it depends on your phone’s camera. Please visit the official DJI website for a full compatibility list.
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The performance of different mobile phone models varies, and the stabilization and zooming algorithms require more time for calculations.
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Path (Timelapse) does not support manual zoom, but you can adjust other general parameters.
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2-4 points. (Note: DJI OM 5 supports switching between Portrait and Landscape orientation.)
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Yes. You can enable the “Save Pano Original” function in the camera settings under Pano mode.
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For both iOS and Android users, all photos and videos will be saved to your smartphone's album.
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Yes. Some smartphones support shooting single shot photos or 1080p or 720p videos with Glamour Effects enabled.
iPhone 12 series products support shooting HDR videos with Glamour enabled.
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Yes.
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No. However, when used with other apps, DJI OM 5 can help stabilize the mobile phone.
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Yes.
There is no compatibility list regarding external microphones.
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It supports all lenses on iPhone devices. You can choose whichever one you need.
For Android devices, it depends on the camera of your phone. Generally, it supports the main camera and ultra-wide-angle cameras on most smartphones.
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There are three different panoramas, all of which support landscape and portrait shooting:
1. 3×3 Panorama automatically takes and stitches together nine photos;
2. 240° Panorama automatically takes and merges seven photos;
3. CloneMe Pano automatically takes and merges three photos.
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Yes. You can enable the “Save Pano Original” function in the camera settings under Pano mode, which is exactly the same as DJI OM 4.
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iOS will save the photos and videos to the album. Android will save photos and videos in storage or on a microSD card.
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No.
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We will add new templates in Story mode irregularly.
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No. Currently, the ShotGuides function is not available on OM 3 and OM 4.
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The battery life of DJI OM 5 is about 6.4 hours*. When using a 5V/2A charger, the charging duration is about 1.5 hours.
*The above values are tested under ideal conditions.
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No.
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No.
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You can charge DJI OM 5 via the Type-C USB charging port on the right side of the handle. The recommended charging current is 2 A.
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No.
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No.
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No.
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Yes.
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No.
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The battery level indicators will blink in sequence. After the charging is complete, the indicators will light off.
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We recommend that you use the standard provided USB charging cable to charge DJI OM 5.
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We recommend that you use the standard provided USB charging cable to charge DJI OM 5 only.
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Each DJI OM 5 has an identification code on the gimbal. Users can choose the device according to the code in DJI Mimo, and can also change the device name in the app. 
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Connecting via Bluetooth is faster than connecting via Wi-Fi. Devices using Bluetooth will link automatically once they have been paired. Connecting via Bluetooth also saves energy compared to connecting via Wi-Fi.
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After OM 5 is connected successfully via Bluetooth, the status indicator turns green. If the connection stops, the indicator turns yellow.
Users can also check the Bluetooth connection status in real time through the DJI Mimo app.
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There are two ways to forget the connected devices:
1. Forget the connected devices in the Bluetooth settings of your mobile phone;
2. Press and hold the shutter button, trigger, and switch button simultaneously for one second to forget the connected devices.
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DJI OM 5 is designed with a 1/4"- 20 UNC port at the handle bottom, which is compatible with most tripods on the market.
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Yes.
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Yes.
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The DJI OM Fill Light Phone Clamp support three brightness levels: high, mid, and low.
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The DJI OM Fill Light Phone Clamp support three color temperature options: warm (2500 - 2900K), mixed (3300 - 3700K), and cold (4800 - 5200K).
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296 mah.
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The magnetic force of the DJI OM Fill Light Phone Clamp is the same as that of the Magnetic Phone Clamp 2, which is 50 Newtons, approximately the weight of two 2-liter soda bottles. This is more than enough strength to keep smartphones attached securely. 
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Tutorial Videos

DJI OM5 | First Use
DJI OM5 | First Use
DJI OM5 | ShotGuides
DJI OM5 | ShotGuides
DJI OM5 | DJI OM Fill Light Phone Clamp
DJI OM5 | DJI OM Fill Light Phone Clamp

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