Support for Phantom 3 Standard

Tutorial Videos

FAQ

Aircraft
Aircraft
Gimbal Camera
Gimbal Camera
Remote Controller
Remote Controller
Video Downlink
Video Downlink
Battery
Battery
Software
Software
Others
Others

Aircraft

1. What are the flight modes for my Phantom 3 Standard
Details for each flight mode are listed below:
1. P-Mode (Positioning): P-Mode works best when the GPS signal is strong. One of its two states will be selected by the aircraft automatically depending on GPS signal strength.
a. P-GPS: GPS is available. The aircraft uses GPS for positioning.
b. P-ATTI: GPS is not available. The aircraft only uses its barometer to maintain altitude.
2. A-Mode (Attitude): GPS is not used for positioning, and the aircraft only uses its barometer to maintain altitude. If a GPS signal is present, the aircraft will still return to the last recorded Home Point if the remote controller signal is lost.
3. F-Mode (Function): Intelligent Orientation Control (IOC) is supported in this mode. Refer to the IOC section in the Appendix of the User Manual for more information.
The Flight Mode Switch is locked in P-Mode by default. To enable other flight modes, go to the DJI GO app > Camera View> MC Settings > Advanced Settings > Enable Multiple Flight Modes.
2. Where can I find detailed technical specifications for my Phantom 3 Standard?
Please refer to the following webpage: http://www.dji.com/product/phantom-3-standard/spec.
3. What are the Intelligent Flight Modes?
You can use Intelligent Flight Modes in F-mode. Intelligent Flight Modes include Course Lock, Home Lock, Point of Interest (POI), Follow Me and Waypoints. These modes help you take professional shots during the flight. Course Lock and Home Lock help you to lock the orientation of the aircraft so that you can focus more on other operations. Point of Interest, Follow Me and Waypoints modes enable the aircraft to fly automatically according to the pre-set flight maneuvers.
Toggle the S1 switch to enable P-mode and then follow the instructions in the DJI GO app to enable Multiple Flight Modes.
4. How do I update the firmware on my Phantom 3 Standard?
Please watch the following tutorial video:
https://www.youtube.com/watch?v=F9znIGvIrEI
5. How can I maintain my Phantom 3 Professional?
1. If the propellers are aged, damage or deformed, replace them before flight.
2. Store the Intelligent Flight Battery and remote controller between 22 and 28 degrees Celsius. For more details about Intelligent Flight Battery storage, visit
http://dn-dji-download.qbox.me/downloads/phantom_3/en/Intelligent_Flight_Battery_Safety_Guidelines_en.pdf.
6. How can I operate the aircraft safely when encountering a compass error?
A compass error may occur when the aircraft is flying close to strong electromagnetic fields (e.g. power lines). The Aircraft Status Indicators will rapidly blink red and yellow when a compass error occurs, and the DJI GO app will display one of the following messages:
- Compass error, calibration required
This warning message indicates that the aircraft is receiving abnormal compass readings. It is recommended that you power off the aircraft and re-calibrate the compass at a different location and then resume the flight.
- Compass error, exit P-GPS Mode
This warning message indicates that the aircraft is drifting severely. Bring the aircraft to a higher altitude where the GPS signal is stronger or switch to A-mode. In A-mode, the aircraft cannot hover in place accurately. You are advised to flying before using A-mode.
7. Where can I download documents and manuals about Phantom 3 Standard?
Please visit http://www.dji.com/en/product/phantom-3-standard/download.
8. Where can I watch tutorial videos about Phantom 3 Standard?
Please visit http://www.dji.com/en/product/phantom-3-standard/video.
9. How can I upgrade Phantom 3 Standard aircraft and remote controller firmware?
For details about how to update Phantom 3 Standard aircraft and remote controller firmware, please watch this tutorial video:
https://www.youtube.com/watch?v=F9znIGvIrEI
10. How can I activate the Phantom 3 Standard?
For details about how to activate the Phantom 3 Standard, please watch this tutorial video:
https://www.youtube.com/watch?v=WFysbx7-SFg

Gimbal Camera

1. Can I remove the camera and attach my own?
No. The camera that comes with the Phantom 3 Standard is permanently attached. Attempting to remove, replace, or modify the camera may damage the product and will void your warranty.
2. How can I restore a video file if the power shuts off while recording?
Do not remove the Micro SD card from the camera. If it has been removed, place it back in the camera. Turn on the Phantom 3 Standard and wait approximately 30 seconds as the video file is restored.
3. What do I need to know about the gimbal?
Precision elements in the gimbal may be damaged in a collision or impact, which may cause the gimbal to function abnormally.
Do not apply external force to the gimbal after the gimbal is powered on.
Do not add any payloads to the gimbal, as this may cause the gimbal to function abnormally or even lead to motor damage.
Remove the gimbal clamp before powering on the gimbal. Re-install the gimbal clamp to secure the gimbal's position if you are going to store the aircraft for an extended period.
4. What SD card is used for the video and photo storage?
The Phantom 3 Standard comes with an 8 GB Micro SD card, but also supports Micro SD cards with a capacity of up to 64 GB. We recommend using a UHS-1 or Class 6 Micro SD card to minimize delay when reading or writing high resolution image files. Do not insert or remove the Micro SD card when the Phantom 3 Standard is turned on.
5. What is the USB port of the camera used for?
You can access videos and photos stored on the Micro SD card by connecting the Phantom 3 Standard to your PC with the camera's Micro USB port with a USB cable or card reader.
6. How do I read the Camera Status LED?
The Camera Status LED lights up when the aircraft is turned on and provides information on the working status of the camera. Please refer to the User Manual for more details.
7. What are the gimbal operation modes?
Two gimbal operation modes are available. Switch between the different operation modes on the camera settings page of the DJI GO app. Note that your mobile device must be connected to the remote controller for changes to take effect. Refer to the following description for details:
Follow Mode: The pitch angles of the gimbal and the aircraft stay the same.
FPV Mode: The pitch and roll angles of the gimbal and the aircraft stay the same, providing a unique first-person view.
8. What do the Anti-drop Pins do?
The Phantom 3 Standard comes with two Anti-drop Pins which help secure the gimbal and camera to the aircraft. To install additional pins, please refer to the User Manual.
Push the Anti-drop Pin through the damper and the center of the ring. Press them together until you hear a click. Only 2 pins installed adjacent from each other are required during use.

Remote Controller

1. How do I change the control mode of my Phantom 3 Standard?
By default, the remote controller is set to Mode 2. This means that the right control stick controls the movement of the aircraft and the left control stick controls the throttle and orientation of the aircraft. These controls can be changed to Mode 1 or set to a customized configuration in the DJI GO app. This is only recommended for advanced users.
2. Do I have to buy the remote controller separately?
No, there is no need to buy a separate remote controller. Your Phantom 3 Standard comes with a custom-built remote controller that is already linked to the aircraft.
3. Does my Phantom 3 Standard support dual Remote Controllers?
No. The included Remote Controller can be used to control both the aircraft and the gimbal tilt at the same time.
4. Why does my remote controller sound an alarm when I power it on and leave it on the table?
If the remote controller is powered on and has not been used for 5 minutes, it will sound an alert. After 20 minutes it will automatically power off. Move the sticks or perform some other action to cancel the alert.
5. What do I need to know about the remote controller?
1. Ensure the remote controller is fully charged before each flight.
2. Ensure the mobile device holder is firmly in place and does not slip.
3. Ensure the antenna of the remote controller is unfolded and adjusted to the proper position to achieve optimal transmission quality.
4. Repair or replace the remote controller if damaged. A damaged remote controller antenna will greatly decrease performance.
5. Linking the aircraft and the new remote controller again is required if you wish to replace your remote controller or receiver.
For more details, visit
https://www.skypixel.com/videos/3-mp4-c59c3039-6a5c-4a3d-92fa-9a16d12a651d
6. How do I power on the remote controller?
Toggle the S1 switch to the upper most position and ensure both control sticks are in the neutral position. Slide the power switch to the right to turn on the remote controller. The Status LED will light up solid green when the remote controller is connected to the aircraft. The Battery Indicator will display the battery level of the remote controller.
7. How do I link the remote controller?
The Phantom 3 Standard is linked to the remote controller by default, and re-linking is only necessary if the remote controller is replaced with a new one.
The linking procedures are:
Turn on the aircraft and press the Link Button. The button will blink red when the aircraft is ready to link.
Switch on the remote controller, turn the gimbal dial to the far left, and toggle the S2 switch back and forth quickly for at least three times. You will hear a pulsating beep sound when the remote controller is trying to link to the aircraft.
The remote controller will stop beeping and the Link Button on the aircraft will turn solid green if linking is successful.
8. How do I connect to the Wi-Fi video downlink?
Switch on the remote controller. Turn on the aircraft. On your mobile device, select “PHANTOM3_XXXXXX” from the Wi-Fi network list, and enter the default password “12341234”. Launch the DJI GO app and enter Camera View. A video signal from the aircraft's camera indicates that the aircraft has established a connection to the Wi-Fi video downlink successfully.
9. How do I reset the Wi-Fi video downlink?
Switch on the remote controller, turn the gimbal dial to the far right, and toggle the S2 switch back and forth for at least three times. The remote controller will sound a beep if the SSID and password for the Wi-Fi video downlink have been reset to their default values successfully.
10. How long can the remote controller battery last?
Built into the remote controller is a rechargeable lithium battery which lasts for up to three hours.
11. How long does it take to charge the remote controller?
The charging time using a USB adapter is about 2.5 hours when charging at 1.5 A. When charging is complete, the Status LED of the remote controller will change from red to green.
12. Why does my remote controller sound an alarm when I power it on?
Check the battery level of the remote controller.
Check whether the remote controller sticks are centered and calibrate the remote controller with the DJI GO app.

Video Downlink

1. What is the maximum range of my Phantom 3 Standard?
The signal transmission distance will vary depending on environmental conditions and local regulations, but the Phantom 3 Standard can reach distances of up to 1,000 m away from the pilot in FCC compliant mode and 500 m in CE compliant mode.
2. The remote controller signal and the image transmission signal get lost when the aircraft has flown within a short distance. How can I fix it?
1. Fly the aircraft in a place free of interference.
2. Adjust the position of the antennas for the remote controller based on the Attitude Indicator in the DJI GO app duing flight to obtain the optimal transmission. For more details, see the following tutorial video: https://www.youtube.com/watch?v=P7M9JtfVwQE
3. Enable the hardware decoding if using an iOS device. Or try with another mobile device. Upgrade the firmware for the DJI GO app and aircraft to the latest version.
4. If the issue still occurs, contact DJI Support.
3. The image transmission screen gets stuck or is green. How can I fix this?
1. Try with another mobile device. If you are using an Android device, try with an iOS device, and vice versa. For iOS devices, turn on the hardware decoding.
2. Fly the aircraft in a place free of interference.
3. Remove and insert the cable connecting the gimbal and aircraft.
4. If the issue still occurs, send the product to DJI for diagnosis.

Battery

1. Can I use a Phantom 2 Intelligent Flight Battery with the Phantom 3 Standard?
No. The Phantom 3 series uses a newly designed Intelligent Flight Battery with greater power. The Phantom 3 has a 4 cell battery with a capacity of 4480 mAh and a voltage of 15.2 V.
2. Can I use a Phantom 3 Professional/Advanced Intelligent Flight Battery with the Phantom 3 Standard?
Yes, the Phantom 3 series batteries are the same.
3. What is the Phantom 3 Standard's maximum flight time?
Flight time will vary depending on environmental conditions and usage patterns, but the Intelligent Flight Battery is designed to provide up to 25 minutes of uninterrupted flight time when fully charged.
4. Why isn't the number of discharges for the Intelligent Flight Battery zero even though I have never used it?
Every Intelligent Flight Battery is tested prior to being packaged and shipped. This affects the discharge time of a new battery and is the reason that the discharge time displayed in the GO app is not zero. The battery is safe to use.
5. How do I use the battery in low temperature environments?
The battery capacity is significantly reduced when flying in cold environments (i.e. air temperatures below 0 degree Celsius).
It is not recommended to fly in very cold environments (i.e. air temperatures below minus 10 degrees and 5 degrees Celsius).
End the flight as soon as possible if the Low Battery Level Warning appears when you are flying in low temperature environments.
Try to warm up the battery indoors prior to flying in low temperature environments.
Keep the battery core temperature above 20 degrees Celsius to ensure optimal performance.
The charger will pause the charging process if the battery core temperature is out of operating range (0 to 40 degrees Celsius).
Ensure the temperature of the Intelligent Flight Battery exceeds 5 degrees Celsius before takeoff.
To warm up the aircraft battery, power it on inside the battery compartment for approximately 1-2 minutes before takeoff. Begin flying by hovering the aircraft at a low altitude for approximately 1 minute to ensure that the battery temperature is stable
6. How to check the battery level?
When the battery is powered off, press the power button once. The battery Level Indicator will light up to display the current battery level.
7. What is the battery protection mechanism?
Please refer to the User Manual for the LED blinking patterns and their corresponding battery protection warning.
After the protection issue is resolved, press the power button to turn off the battery protection warning. Unplug the Intelligent Flight Battery from the battery charger and plug it back in to resume charging. Note that you do not need to unplug and plug the battery charger in the event of a room temperature error. The battery charger will resume charging when the temperature falls within the normal range.
8. How do I discharge the battery?
Slow: Place the Intelligent Flight Battery into the Phantom 3 Standard's battery compartment and turn it on. Leave it on until there is less than 8% of battery remaining, or until the battery can no longer be turned on. Check the battery level in the DJI GO app. Fast: Fly the Phantom 3 Standard outdoors until there is less than 8% of battery remaining or until the battery can no longer be turned on.
9. How long does it take to charge the battery?
The charging time using the provided charger is about 1.5 hours.
When charging is complete, the battery will automatically power off.
10. How do I store a battery?
Discharge the battery to 40%-65% if it will not be used for 10 days or more. This can greatly extend the battery life.
The battery automatically discharges to below 65% when it is idle for more than 10 days to prevent it from swelling. It takes approximately 3 days to discharge the battery to 65%. It is normal that you may feel moderate heat emitting from the battery during the discharge process. Set the discharging thresholds in the DJI GO app.
The battery will enter hibernation mode if depleted and stored for a long period. When in hibernation mode, if you try to power on the battery, the battery power LED will show a solid red light and the battery level LEDs will all be off. You cannot manually turn off the battery power LED in this state. Leave the battery unattended for 5 minutes, and the light will turn off. Recharge the battery to bring it out of hibernation.
Remove batteries from the aircraft when stored for an extended period.
11. What is the recommended temperature for storing the battery?
Store the Intelligent Flight Battery and remote controller in a cool, dry place away from direct sunlight to ensure the built-in LiPo battery does not overheat. Recommended storage temperature: between 22 and 28 degrees Celsius for storage periods of more than three months. Never store in environments outside the temperature range of -20 to 45 degrees Celsius.
12. Is it normal that the voltage display is yellow in the DJI GO app?
Yes, when the battery voltage is lower than 3.62V, the voltage display turns yellow.

Software

1. Where can I get the DJI GO app?
The DJI GO app is free to download from the Apple App Store and Google Play. Search for “DJI GO” and download/install the app as usual.
2. Which mobile devices are compatible with the app?
1. iOS: iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPod touch 6, iPad Pro, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, iPad mini 3 Wi-Fi + Cellular, iPad mini 4, and iPad mini 4 Wi-Fi + Cellular. This app is optimized for iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s and iPhone 6s Plus.
2. Android: Samsung tabs 705c, Samsung S6, Samsung S5, Samsung NOTE4, Samsung NOTE3, Google Nexus 9, Google Nexus 7 II, Ascend Mate7, Huawei Mate 8, Nubia Z7 mini, SONY Xperia Z3, MI 3, MI PAD and Smartisan T1.
*Support for additional Android devices available as testing and development continues.
3. How do I use the Editor?
During flight, you can enter Editor to view the cashed photos or view the captured photos during playback.
It is recommended that the aircraft is turned on and the mobile device is connected to the remote controller within 24 hours after the photos are captured. And the captured photos will be cashed automatically under Editor in the DJI GO app. Here’s a tutorial video showing how to use the editor:
https://www.youtube.com/watch?v=7TD6Bwjippw
4. How can I ensure that my pictures and videos will be synchronized to my iOS camera roll?
You may need to adjust the settings of your mobile device. Under Settings, select the Privacy tab, select the Photos tab, and then toggle the switch next to the DJI GO app icon. If the DJI GO app has not been granted access to your albums, the photos and videos cannot be synchronized.
5. What do the Flight Telemetry parameters mean in the DJI GO app?
D: Indicates the horizontal distance between the aircraft and Home Point.
H: Indicates the vertical distance between the aircraft and Home Point.
HS: Indicates the horizontal speed of the aircraft.
VS: Indicates the vertical speed of the aircraft.
6. What does the Attitude Indicator show in the DJI GO app?
The Attitude Indicator shows the attitude of the aircraft in real time.
The red arrow indicates the aircraft's orientation.
The ratio between the blue and gray areas indicates the aircraft's pitch.
The horizontal level of the blue-gray boundary indicates the aircraft's roll angle. For more details, see this tutorial:
https://www.youtube.com/watch?v=Gf9PGfLXEsI
7. Do I need to activate my Phantom 3 Standard?
Activate your Phantom 3 Standard if you are using it for the first time. Ensure that your mobile device is connected to the Internet before activation.

Others

1. How is the Phantom 3 Standard different from the Phantom 2 Vision or Vision+?
The Phantom 3 Standard is a significant upgrade over the Phantom 2 Vision and Vision+ with an enhanced camera, fully integrated remote, compatibility with the DJI GO app, updated flight controller, live HD view, and increased flight range.
2. Where can I find the Phantom comparison table?
Please refer to the comparison table on our official website:
http://www.dji.com/products/compare-phantom

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