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Online Customer Service

Monday - Sunday: 8:00 - 20:00 (AEST/AEDT)

Hotline Service

English: +64 800003319
Monday - Sunday: 10:00 -22:00 (NZST/NZDT)

DJI Store App

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Service Request and Inquiry

Start your service journey

Online Customer Service

Monday - Sunday: 8:00 - 20:00 (AEST/AEDT)

Hotline Service

English: +64 800003319
Monday - Sunday: 10:00 -22:00 (NZST/NZDT)

DJI Store App

Conveniently request services. Manage your devices in one place.

Check It Out

Progress Inquiry

Service Progress

Track service progress and details

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My Service Portal

One-click to inquire past service cases, or complete relevant information

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Service Request

Repair Services

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Fully assess and repair your DJI products

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More Info Inquiry

Device Info

Check your device information and service history

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After-Sales Service Policies

Quick review of official DJI after-sales service terms

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Accessory Price

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Authorized Service Center

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Contact Us

Online Customer Service

Monday - Sunday: 8:00 - 20:00 (AEST/AEDT)

Contact Online Customer Service

Hotline Service

English: +64 800003319
Monday - Sunday: 10:00 -22:00 (NZST/NZDT)

Phone Support Options

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