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Service Request and Inquiry

Online Customer Service

Monday - Sunday: 6:00 - 18:00 (PST/PDT)

Hotline Service

English: +1 818 235 0789
Monday - Sunday: 6:00 - 18:00 (PST/PDT)

DJI Store APP

Manage your devices in one place. Conveniently request services.

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Service Request and Inquiry

Start your service journey

Online Customer Service

Monday - Sunday: 6:00 - 18:00 (PST/PDT)

Hotline Service

English: +1 818 235 0789
Monday - Sunday: 6:00 - 18:00 (PST/PDT)

DJI Store APP

Manage your devices in one place. Conveniently request services.

Check It Out
Need assistance? We’re here to help!

Progress Inquiry

Service Progress

Track service progress and details

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My Service Portal

One-click to inquire past service cases, or complete relevant information

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More Info Inquiry

Device Info

Check your device information and service history

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After-Sales Service Policies

Quick review of official DJI after-sales service terms

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Accessory Price

Check prices and service fees for common accessories

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Authorized Service Center

Search for the nearest ASCs

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Contact Us

Online Customer Service

Monday - Sunday: 6:00 - 18:00 (PST/PDT)

Contact Online Customer Service

Hotline Service

English: +1 818 235 0789
Monday - Sunday: 6:00 - 18:00 (PST/PDT)

Phone Support Options

DJI Community

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