Zenmuse H3-2D - FAQ

Basics

What kind of cameras does Zenmuse H3-2D support?

Zenmuse H3-2D is cusomized for GoPro Hero3.

How about other brands of camera, like GoPro Hero2?

No, it does not support GoPro Hero2.

Do I still need to calibrate when I receive the gimbal?

No, you do not need do any calibrating, just install the camera and it’s ready to work.

Can I be free to change the camera and lens at will?

You can’t, each gimbal has been calibrated with the exact type of camera and lens. Pleaes call local DJI Zenmuse authorized dealers or DJI headquarter.

Can the Zenmuse Gimbal work alone?

No, it must work together with DJI Naza-M or DJI WooKong-M autopilot systems.

Will the gimbal charge the GoPro? And when charge is full, will it stop automatically?

Yes the gimbal will charge for the GoPro camera and it will not automatically stop charging. The camera itself will determine whether continue to charge or not.

The base board of the gimbal is getting hot after using the equipment for a while.

This is normal. There is a built-in circuit board which will get hot when it is working.

The gimbal is not balanced after I power on?

Balance calibration is needed, please contact your dealer for repair.

Can I control the pitch and roll of the gimbal?

Currently this version H3-2D gimbal can only control pitch.

Can the H3-2D gimbal be installed on Phantom?

Yes.

Why my Windows 7 OS cannot install the assistant software driver successfully?

Some of the users who use WINDOWS 7 operating system may not have the usbser.sys file, please download this file and put it into C: \ WINDOWS \ system32 \ drivers, and then reinstall the driver.
Download the usbser.sys file.