Support for Mavic 2

Tutorial Videos

FAQ

Aircraft
Aircraft
Flight Controller
Flight Controller
Gimbal
Gimbal
Camera
Camera
Propulsion
Propulsion
Remote Controller
Remote Controller
Image Transmission
Image Transmission
Software
Software
Battery
Battery
Vision System
Vision System

Aircraft

What are the dimensions and weight of the shipped Mavic 2's box?
2.5 kg;
283x277x110mm.
What is the Mavic 2's diagonal size?
354 mm.
How many times can the Mavic 2's arms be folded?
Test standard: 5000 times.
The Mavic 2's arms have a rounded design. Does it reduce wind resistance?
Yes.
How should the Mavic 2's arms be unfolded?
First unfold the front arms, then the rear arms.
Where are the Mavic 2's antennas and compass located?
The compass is in the top of the aircraft, and the antennas are inside the landing gears.
Do I have to remove the propellers before transporting the Mavic 2?
There is no need to remove the propellers when in transit.

Flight Controller

What is the reason for the Mavic 2's height limitation during flight?
If the drone is in beginner mode or the distance limiting switch is toggled will cause the limitation. Both of these can be turned on or off in the flight controller setting. If the aircraft takes off in a weak GPS signal environment, it will be limited to 5m or 30m high according to the flight environment. To learn more information, please refer to the ""Flight"" section in the user manual.
If the issue still exists, please contact DJI SUPPORT.
What SD cards does the Mavic 2 support?
A Micro SD card with a maximum capacity of 128GB and a UHS-I Speed ​​Grade 3 rating.
Here are the recommended SD cards:
32G
SanDisk V30
SanDisk Extreme V30 Pro

64G
SanDisk Extreme Pro V30

128G
SanDisk Extreme V30
SanDisk Extreme Pro V30
Kingston Canvas Go!
Kingston Canvas React
What does the Mavic 2's Aircraft Status Indicator's blinks mean?
When the indicator blinks green quickly, the aircraft is braking.
When the indicator blinks yellow slowly, the aircraft has no GPS , no Forward Vision System or Downward Vision System mode.
When the indicator blinks green slowly, the aircraft is in GPS Positioning mode.
When the indicator blinks green twice, the aircraft is in Vision Positioning mode.
If you need to know more, please refer to the ""Aircraft LEDs and status Indicator"" section in the user manual.
Does the Mavic 2 have a dual IMUs redundancy system?
Yes.
How do I stop the propellers?
Mavic 2's emergency motor stop method is the same as Mavic Pro, that is to push both sticks to the bottom inner or outer corners. (The emergency stop of the motors are only allowed when the aircraft is malfunctioning, for example, the App prompts that the aircraft detects itself malfunctioning or the aircraft crashes in the air, or the motor is obstructed.)
Is the Mavic 2's flight controller the same as that of the Mavic Pro?
No, the Mavic 2's flight controller has been optimized for the Mavic 2's new design.
Does the Mavic 2's flight controller have an SD card?
No, the flight data is stored on a smaller storage drive with much faster write speeds.
How does the Mavic 2's internal cooling fan work?
The flight controller controls if the fan is on or off and the speed according to the chip temperature.

Gimbal

When the Mavic 2's gimbal tilt 90° down or up, the aircraft will go forward or backward, but why does the lens often tilt up or down by itself?
When the gimbal tilts 90° down or tilts up, the aircraft's inclination angle may let the gimbal hit the endpoint. So to avoid the issue occurring, the gimbal will adjust the attitude actively to avoid the video jitter caused by the hitting the impact limiter.
Can the Mavic 2 gimbal's yaw axis be controlled?
Yes, press and drag your finger on the image transmission screen in the App to control the yaw axis movement.
Is there an impact sound when the Mavic 2's gimbal performs a self-check?
Yes, it is normal.
Can I replace the Mavic 2's gimbal dampers by myself?
No.
What kind of gimbal does the Mavic 2 use?
The Mavic 2's gimbal uses a three-axis stabilization design.
Does the Mavic 2's gimbal support Portrait Mode?
No, but a portrait can be captured by using Vert under Pano mode in the App.
What are the advantages of the Mavic 2's gimbal compared to the Mavic Pro's?
1.Integrated gimbal axis arm.
2.A comprehensive shock absorption, and stronger anti-disturbance capability.
3.More advanced gimbal calibration algorithms and fusion algorithms to give you a perfect view.
Can I replace the Mavic 2's gimbal dampers by myself?
No.

Camera

Does the Mavic 2 Pro have optical zoom?
No, only the Mavic 2 Zoom has an optical zoom.
Why does the Mavic 2 Zoom not support DLog-M?
DLog-M was specifically designed to work with the Mavic 2 Pro's camera and as such would not work so well with the Mavic 2 Zoom's camera.
Why do I get a warning telling me I can't take a panoramic picture in Pano mode?
1. The aircraft is moving.
2. The aircraft exited Pano mode after the control sticks were pushed.
3. The aircraft exited Pano mode due to height limitations.
4. The aircraft exited Pano mode due to distance limitations.
5. The aircraft exited Pano mode as the gimbal is stuck.
6. The gimbal is moving.
7. The storage space is full.
What is the size of the Mavic 2 Pro camera's sensor and the Mavic 2 Zoom camera's sensor?
The Mavic 2 Pro's Camera Sensor is 1".
The Mavic 2 Zoom's Camera Sensor is 1/2.3".
Can I use an ND filter on the Mavic 2's camera?
Yes.
Can I use a UV filter on the Mavic 2's camera?
No.
Does the Mavic 2 Zoom's camera use internal zoom?
Yes.
What is the focal length of the Mavic 2 Zoom?
The Mavic 2 Zoom can capture 4x lossless 1080p zoom video, and the optical zoom is 24 mm to 48 mm.
Is the L1D-20c camera on the Mavic 2 Pro designed by Hasselblad?
The L1D-20c camera was specially created for the Mavic 2 Pro by DJI and Hasselblad with the goal of creating a seamless user experience, optimizing the lens, image processing, and image effects. The use of Hasselblad's Hasselblad Natural Color Solution (HNCS) lets photographers capture color with the utmost accuracy.
What are the differences between the Mavic 2 Pro's camera and Mavic 2 Zoom's camera?
The Mavic 2 Zoom's camera framing is more convenient, helping to reduce creation time during flight, and it has more lens languages for a variety of different effects when shooting videos, while the Mavic 2 Pro equipped with the L1D-20c camera (1-inch sensor) created by DJI and Hasselblad captures greater image details and has a stronger low light shooting capability.

Propulsion

Can the Mavic 2's noise reduction propellers be used with the Mavic Pro Platinum?
No. The Mavic 2's low noise propellers are a different design to the ones used with Mavic Pro Platinum.
What is the Mavic 2's maximum speed?
72km/h in Sport mode while flying in windless conditions.
What size and model of propellers does the Mavic 2 use?
8.7 inch propeller, model 8743F.
How often should I replace the Mavic 2's propellers?
If the propeller is scratched, bent, or damaged, replace it immediately. It is recommended to replace them at least every three months.
Can the Mavic 2's motors be used with the Mavic Pro?
No.
What is Mavic 2's maximum wind resistance?
Level 5.
Why is the Mavic 2's maximum flight time different from the hovering time?
The Mavic 2 has a specially optimized rotor system for better forward flight, and the more aerodynamic design allows the Mavic 2 to consume less power flying forwards than when hovering, so the hover time is 29 minutes in a windless environment, and 31 minutes of flight in a windless environment while travelling at a consistent speed.

Remote Controller

After the Mavic 2's remote controller is connected to the mobile device, what should I do if DJI GO 4 cannot recognize the mobile device?
Please use a mobile device recommended on the official DJI website. If a prompt "Device Disconnection" pops up in the status bar, please re-plug in the USB cable. Due to differences between Android mobile phone brands, please try to modify the setting of the phone's USB connection.
If the issue still exists, please contact DJI SUPPORT.
How can I link the Mavic 2's remote controller with the aircraft using the buttons on the remote controller?
Press and hold the C1, C2, and Record Button. When the remote controller makes beeping sounds, press the shutter button to enter the linking status.
Here's the tutorial video link:
https://www.skypixel.com/videos/mavic-2-series-tutorial-how-to-link-the-mavic-2-remote-controller
How can I update the firmware on the Mavic 2's remote controller?
You can update the remote controller's firmware with DJI GO 4 or DJI Assistant 2.
Please refer to the link below to conduct the firmware update with DJI Assistant 2:
https://www.skypixel.com/videos/mavic-2-series-tutorial-updating-the-firmware-with-assistant-2
Please refer to the link below to conduct the firmware update with DJI GO 4:
https://www.skypixel.com/videos/how-to-update-the-mavic-2-firmware-with-dji-go-4
What's the maximum transmission distance of the Mavic 2's remote controller?
FCC: 10000m (unobstructed, free of interference)
What size of mobile device can the Mavic 2's remote controller hold?
Thickness: 6.5 to 8.5 mm;
Max. Length: 160 mm;
Port Type: Lightning, Micro USB (Type-B), USB-C.
What size is a folded Mavic 2's remote controller?
143.9x78.3x61.2 mm.
What is the Mavic 2's remote controller's operating temperature?
0℃ to 40℃.
What is the capacity of the Mavic 2's remote controller battery?
3950 mAh.
What is the operating voltage of the Mavic 2's remote controller?
1800mA @ 3.83V (when supplying power to external devices).
How long does the Mavic 2's remote controller battery last?
Around 2 hours and 15 minutes (in a controlled test environment).
Does the Mavic 2's remote controller have an HDMI output?
No.
Can the Mavic 2's remote controller be connected to a mobile device with a normal USB cable?
Yes, you can use a normal USB cable to connect to the phone via the USB port on the bottom of the remote controller and be sure to unplug the cable from the side Micro USB port. The Mavic 2 provides various cables to satisfy customers different mobile devices.
Can the Mavic 2 be controlled via Wi-Fi?
No, the drone can only be controlled by the remote controller.

Image Transmission

What should I do when DJI GO 4 displays "No Image Transmission" warning?
1.It's recommended to fly in an environment with low wireless signal interference.
2.Set the channel mode to automatic selection in the image transmission settings.
What should I do when the image transmission has a significant delay or is stuck during flight?
1. It's recommended to fly in a wide and open environment with low wireless signal interference.
2. Set the channel mode to automatic selection in the image transmission settings.
3. Turn off other Applications running in the mobile device's background.
4. Keep an eye on the orientation of the antenna and keep the direction where the antenna is facing towards the aircraft.
Why is the screen black or white when the image transmission signal is normal?
This is over or underexposure caused by forgetting to adjust the camera's settings while in manual exposure mode. To fix it go to the image transmission screen and tap the exposure mode setting in the right corner and choose the auto exposure mode.
What is the latency of the image transmission?
120 - 130 ms (affected by the shooting environments and mobile device's performance).
What is the resolution of the image transmission?
720p@30fps;
1080p@30fps.
What's the effective image transmission range?
FCC: 10km; CE: 6km; SRRC: 6km (unobstructed, free of interference).
Does the Mavic 2's image transmission have channel settings?
Yes, channel settings can be set in the App. Under settings, you can select auto mode and manual mode. If manual mode is selected, you can set the channel as required, however, please note that channel settings can only be changed before a flight.

Software

Where can I download DJI GO 4?
You can search for and download DJI GO 4 on your mobile device's App store.
Or you can scan the QR code on the official DJI website to download. Here's the link:
https://www.dji.com/cn/mavic-2/info#downloads
What mobile devices are supported by DJI GO 4?
Supported Mobile Device List:
https://www.dji.com/cn/mavic-2/info#downloads
How to use the Mavic 2's Hyperlapse function?
Please refer to the tutorial video:
https://www.skypixel.com/videos/how-to-use-the-hyperlapse-mode-on-mavic-2
How to activate a brand new Mavic 2?
Please refer to the tutorial video:
https://www.skypixel.com/videos/mavic2-how-to-activate-dji-mavic-2
In APAS, will the gain value be restored to the factory settings?
Yes.
Will a hyperlapse video be generated when the Mavic 2 is recording a hyperlapse video and low battery RTH is triggered?
When more than 25 photos are captured (the generated video will be longer than 1s), the video will be generated regardless of whether the Hyperlaspe mode is exited abnormally or low battery RTH is triggered.
Does the Mavic 2 support Terrain Follow mode?
No.
What does the Mavic 2's Advanced Pilot Assistance Systems (APAS) do?
With Advanced Pilot Assistance Systems (APAS) enabled, the aircraft will auto plan the flight route when encountering an obstacle. If the control stick is pushed forward or backward, the Mavic 2 will fly around the obstacle. If the drone cannot go around the obstacle, it will hover in place. Do not fly the aircraft over small obstacles or in narrow spaces as APAS may not function normally.
Can the Mavic 2 avoid obstacles when shooting a QuickShot video?
When the obstacle avoidance requirements are met, the aircraft can avoid obstacles in QuickShot mode. Please refer to the user manual for the obstacle avoidance requirements of the left and right vision system.
Can the original footage on the aircraft be downloaded to DJI GO 4?
Yes, on iPhone 7s or later.
Videos with a resolution higher than 2.7k can be downloaded depending on the device's capability.

Battery

What should I do if the Mavic 2's Intelligent Flight Battery can't be turned off?
Ensure that the aircraft and remote controller are linked, and mount the battery on the aircraft and launch DJI GO 4, then an ""Inconsistent Firmware Found"" prompt will pop up. Please install the update following the prompts in the App.
After the update is complete, the battery will return to normal.
If the issue still exists after the update, please contact DJI SUPPORT.
What is the Mavic 2's Battery Charging Hub charging logic?
The Intelligent Flight Batteries will be charged one by one according to their power levels, from high to low.
How does the Mavic 2 Battery Charging Hub's indicator blink?
If the indicator is solid green, the battery is fully charged.
If the indicator pulses green, the battery is charging.
If the indicator blinks yellow, the battery's temperature is too high or low, and the battery cannot be charged temporarily (If charging indoors, when the temperature is suitable, the battery charging hub will automatically start charging the battery).
If the indicator is solid yellow, the battery charging hub is in waiting status, and no batteries need to be charged.
If the indicator is solid red, there is an error with the battery.
What should I do if a warning stating that the battery cannot work due to low temperature is displayed?
In this case, fully charge the battery or warm up the battery. The higher the battery level, the more electrical energy is released.
What is the optimal charging temperature of the Mavic 2's Intelligent Flight Battery?
5℃ to 40℃.
Does the Mavic 2's Intelligent Flight Battery need to be turned off before charging?
Yes, before charging, make sure that the Intelligent Flight Battery is turned off otherwise the power port may be damaged.
How is the Mavic 2's Intelligent Flight Battery's firmware updated?
The battery's firmware is updated when the aircraft's firmware is updated. If the battery needs to be updated, an "Inconsistent Firmware Found" warning will be shown in the App, slide the slider to update the battery.
What is the maximum charging power supported by the Mavic 2's Intelligent Flight Battery?
80 W.
What is the Mavic 2's Intelligent Flight Battery capacity?
3850 mAh.
How much does the Mavic 2's Intelligent Flight Battery weigh?
Approx. 297 g.
What is the Mavic 2's Intelligent Flight Battery voltage?
17.6V(Max Charging Voltage);
15.4V(Voltage).
What is the Mavic 2's Intelligent Flight Battery type?
LiPo 4S.
What is the Mavic 2's Intelligent Flight Battery capacity?
59.29 Wh.
Why does the Mavic 2's Intelligent Flight Battery not work the first time?
New batteries are in hibernation mode and need to be charged to activate them.
How long does it take for the Mavic 2's Intelligent Flight Battery be activated?
It takes about 15s to activate the battery. Insert the battery into the charger or battery charging hub to activate the battery.
How long does a fully charged a Mavic 2 Intelligent Flight Battery last when flying?
31 minutes (In windless conditions traveling at a steady 25 km/h).

Vision System

How to calibrate the Mavic 2's visual sensors with DJI Assistant 2?
Please refer to the tutorial video:
https://www.skypixel.com/videos/mavic-2-how-to-calibrate-dji-mavic-2-s-vision-system
Where shouldn't I fly the Mavic 2?
1. Do not fly the aircraft over monochrome surfaces (e.g., pure black, pure white, pure red, and pure green).
2. Do not fly the aircraft over highly reflective surfaces.
3. Do not fly the aircraft over water or transparent surfaces.
4. Do not fly the aircraft over moving surfaces or subjects (e.g., crowds, shrubs blown by winds, or grass).
5. Do not fly the aircraft in an area where the lighting changes frequently or drastically.
6. Do not fly the aircraft over extremely dark (lux<10) or bright (lux>10.000) surfaces.
7. Do not fly the aircraft over surfaces that can absorb or reflect infrared light (e.g., mirrored surface).
8. Do not fly the aircraft over surfaces without clear patterns.
9. Do not fly the aircraft over surfaces with identical repeating patterns or textures (e.g., tiling).
Can the Mavic 2 take off from a foggy mountaintop?
No, do not fly the Mavic 2 in a foggy place. Otherwise, the Mavic 2's Vision System may malfunction, and may not even be able to land.
Can the backward obstacle avoidance be turned off separately?
No, only the downward vision system can be turned off in the App.
Can I fly the Mavic 2 above water?
It is not recommended to fly the aircraft close to the water (within 2 m from the water). When flying above the water, the vision positioning function will turn off automatically, and only the GPS and barometer are used for positioning.
What is the sensing range of the vision sensors?
Forward Vision Sensor:
Distance range: 0.5-20 m; Detection range: 20-40 m; Effective obstacle avoidance speed: 14 m/s.
Backward Vision Sensor:
Distance range: 0.5-16 m; Detection range: 16-32 m; Effective obstacle avoidance speed: 12 m/s.
Downward Vision Sensor:
Distance range: 0.5-11 m; Detection range: 11-22 m.
Lateral Vision Sensor:
Detection range: 0.5-10 m; Effective obstacle avoidance speed: 8 m/s.
Upward and Downward Infrared Sensing System:
Detection range: 0-8 m
Surface with clear pattern and adequate lighting (reflectivity>20%; lux > 15).
What is the hovering range?
0.5 m to 50 m (Without GPS; Max. height: 5 m)
How can I clean the Mavic 2's Vision System if there is dust on it?
It is recommended to wipe with a lint-free cloth. Do not use organic solvents such as alcohol.
When does the obstacle avoidance function not work?
1. Flying toward small objects with the width less than 0.2 m or its size less than 0.25 square meters (e.g., power lines).
2. Flying in a strong light. The aircraft may brake when flying toward the sun.
3. Fly the aircraft over surfaces without clear patterns or with identical repeating patterns or textures (e.g., monochrome surfaces, white wall, and tiling).
4. Flying over reflective surfaces (e.g., glass and mirror).
5. Flying towards thin objects (e.g., leaves, and branches).
What is the Mavic 2 vision sensor's FOV?
Forward Vision Sensor: Horizontal: 40°, Vertical: 70°.
Backward Vision Sensor: Horizontal: 60°, Vertical: 77°.
Downward Vision Sensor: Front and Rear: 100°, Left, and Right: 83°.
Lateral Vision Sensor: Horizontal: 100°, Vertical: 83°.

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