Service Request and Inquiry
Start your service journey
Contact online customer service for immediate support.
Start your service journey
Simply pack and ship the product to us
DJI Care Service users enjoy the exclusive privilege of DJI Care Express
*DJI Care Express can be requested only by eligible users.
Within 15 days of receipt, you could enjoy the convenient replacement service if certain conditions are met
One-click guide for Flyaway Reporting
Feel at ease with Lifetime maintenance
*For returns or refunds, please go to Orders page of DJI Store and start a request.
Quick access to product activation information
Quick review of official DJI after-sales service terms
Check prices and service fees for common accessories
Search for the nearest ASCs
Contact online customer service for immediate support.
Contact Online Customer ServiceYou can contact us by Email. For urgent situations, we recommend you contact Online Customer Service for immediate support.