Service Request and Inquiry
Start your service journey
Start your service journey
Contact online customer service for immediate support.
Fully assess and repair your DJI products
DJI Care Service users get a replacement in a quicker way for a fee
*DJI Care Express can be requested only by eligible users.
Within 15 days of receipt, you could enjoy the convenient replacement service if certain conditions are met
One-Click Guide for Flyaway Service
Feel at ease with Lifetime maintenance
*For returns or refunds, please go to Orders page of DJI Store and start a request.
Check your device information and service history
Quick review of official DJI after-sales service terms
Check prices and service fees for common accessories
Search for the nearest ASCs
Contact online customer service for immediate support.
Contact Online Customer ServiceYou can contact us by Email. For urgent situations, we recommend you contact Online Customer Service for immediate support.