Support for A2


FAQ

Please refer to detailed instructions in the user manual. Start Assistant to check if the control joystick on your transmitter can reach its full range, and whether moving directions shown in the software and in reality are equivalent. Please unplug the USB when testing.
Did this help answer your questions?Yes/No
Make sure mechanical setup was successful and that the aircraft can hover stably in Atti mode. The GPS must be mounted correctly, face forward and be away from any source of interference. Wait for a GPS signal until the red flash ceases, then switch to GPS mode.
Did this help answer your questions?Yes/No
Try reducing the basic gain value, then make sure your propeller blades are in good condition. If shaking issues continue, switch ESC and motors to test.
Did this help answer your questions?Yes/No
If LED flashes green for 10 seconds, that means IOC function is activated. If LED keeps flashing green, please check your IMU connection or contact with DJI support.
Did this help answer your questions?Yes/No
Please adjust the vertical gain and use the default throttle curve.
Did this help answer your questions?Yes/No
Please check the sub-trim of aileron and motor settings.
Did this help answer your questions?Yes/No
A standard ESC on market is available. Please make sure mid-range is at 1520us and 400Hz.
Did this help answer your questions?Yes/No
Please connect S-Bus to X2 by using a servo wire, and change receiver type to D-Bus in Assistant.
Did this help answer your questions?Yes/No
If the ESC has a BEC function, please cut red wire, otherwise red wire can be kept.
Did this help answer your questions?Yes/No
Please locate your IMU near the center of gravity on your aircraft and away from other electronic device such as GPS and receivers.
Did this help answer your questions?Yes/No
No, they don’t share the GPS module.
Did this help answer your questions?Yes/No
Yes.
Did this help answer your questions?Yes/No
No. It supports the Futaba S-bus system and PPM.
Did this help answer your questions?Yes/No
Yes.
Did this help answer your questions?Yes/No
Yes, but it is not recommended since the total channel is limited and some functions are not able to be mapped.
Did this help answer your questions?Yes/No
A2 supports V4, I4, V6, I6, X8, I8, V8, IY6, Y6 and your own setting.
Did this help answer your questions?Yes/No
The Assistant driver has not been installed successfully. Install the driver after the Main Control Unit is powered on and the flight control system is connected to your device.
Did this help answer your questions?Yes/No
Connect the main controller with Assistant to check the error prompts upon connection and then refer to the corresponding solutions according the tip on the prompt window and also that in the user manual.
Did this help answer your questions?Yes/No
Make sure that the GPS module is connected to CAN 1 of the main controller. Then, check if GPS its firmware is outdated. Lastly, check whether IOC mode can be switched in Assistant. This will prove that the GPS module is working.
Did this help answer your questions?Yes/No
Check if the GPS module is connected to main controller, then check if the X2 channel is already occupied. The IOC function only works through the X2 channel.
Did this help answer your questions?Yes/No
Calibrate your transmitter joysticks and then restart the main controller.
Did this help answer your questions?Yes/No
You can change the Motor Idle Speed through Assistant.
Did this help answer your questions?Yes/No
Assistant (app) for iOS devices is available on App Store, but a DJI Bluetooth LED is necessary. Assistant for Mac is available on the DJI website.
Did this help answer your questions?Yes/No
Assistant for Android will be available in the future.
Did this help answer your questions?Yes/No
Few users who use WINDOWS 7 operating system may not have the usbser.sys file, please download this file and put it into C: \ WINDOWS \ system32 \ drivers, and then reinstall the driver.
Did this help answer your questions?Yes/No
If you fail to adjust the gain value in Assistant, please follow these steps:
1. Make sure the Main Control Unit is connected and can communicate with Assistant.
2. Make sure the Receiver is properly connected to the Main Control Unit.
3. Make sure you have selected the correct Receiver type in Assistant
Did this help answer your questions?Yes/No
No, D1-D4 are signal output, not voltage output.
Did this help answer your questions?Yes/No
Please make sure the mode switch was assigned correctly and is in manual mode. Please also note that GPS calibration requires switching back and forth quickly.
Did this help answer your questions?Yes/No
Please check your email, including junk mail, for the activation email. Click the link to register then you can log in to the software with your email address and password.
Did this help answer your questions?Yes/No
Please check if motors and ESCs are functioning, and be aware of a poor connection or poor soldering.
Did this help answer your questions?Yes/No
Your GPS is suffering from interference or the GPS arrow does not point straight forward.
Did this help answer your questions?Yes/No
Yes, please contact local dealer near to you.
Did this help answer your questions?Yes/No
You can use your own Micro USB cable, or buy any Micro USB cable from any store.
Did this help answer your questions?Yes/No
Please contact your local dealer.
Did this help answer your questions?Yes/No
Yes, please refer to our warranty clause.
Did this help answer your questions?Yes/No
There has been no lighting testing on the A2, but it has passed 4kv static electricity testing.
Did this help answer your questions?Yes/No
From -5C to 60C.
Did this help answer your questions?Yes/No
Horizontal: ± 2m; Vertical: ± 0.5m subjected to mechanical performance.
Did this help answer your questions?Yes/No
< 8m/s (17.9mph/28.8km/h)
Did this help answer your questions?Yes/No
Maximum climbing speed is 6m/s in Atti mode and GPS mode. Speed in manual mode is subject to mechanical settings and power supply.
Did this help answer your questions?Yes/No
Please check the following items:
a). Is the aircraft or motor overloaded?
b). Is battery power is sufficient? A low voltage will trigger the low voltage protection function;
c). Is aircraft vibration excessive? Check the motors and propeller balance to avoid vibration;
Did this help answer your questions?Yes/No
This means the compass requires calibration.
Did this help answer your questions?Yes/No
This is the Home-Point indication. When a Home-Point has been recorded before takeoff, every time the main controller is connected to more than 6 satellites (i.e. no red flashing), and you are not in manual mode, the LED will flash 6 purple LED’s periodically to indicate that the aircraft is less than 8km from the Home-Point. When the aircraft is outside the 8km radius, the LED’s will cease blinking.
If you are using the IOC function, every time you edit the Home-Point, the purple lights will flash.
Did this help answer your questions?Yes/No
LED blinking yellow and green alternately means compass errors or interference:
1.Long time yellow and green blinking: compass calibration is required.
2. Temporary yellow and green blinking: e.g. LED blinks several times when the aircraft flies over an area. Or an aircraft calibrated inside a house is taken outside. In these cases the compass is ok and has no issues. Compass calibration is not required.
When compass data becomes abnormal (LED blinks yellow and green) during flying. For safety reasons, the autopilot system will change the control mode automatically. However in Atti and Manual Modes it will not react. In any other control modes, the autopilot system will enter into Atti. Mode automatically (the mode shown on the status bar will be “Atti.” if you connect the autopilot to Assistant). Once the compass data go back to normal, the autopilot system will regain the original control mode.
Did this help answer your questions?Yes/No

CHINA

Mon-Sun 9:00AM-12:30PM; 2:00PM-9:00PM (GMT+8)

Hong Kong China

Mon-Sun 9:00AM-12:30PM; 2:00PM-9:00PM (GMT+8)

Macau China

Mon-Sun 9:00AM-12:30PM; 2:00PM-9:00PM (GMT+8)

Taiwan

Mon-Sun 9:00AM-12:30PM; 2:00PM-9:00PM (GMT+8)

UNITED STATES & CANADA

Mon-Fri 9:00AM - 5:00PM (PST)

GERMANY

Mon-Fri 9:00AM - 3:00PM (GMT+1)

Netherlands

Mon-Fri 10:00AM - 7:00PM (GMT+1)

United Kingdom

Mon-Fri 9:00AM - 6:00PM (GMT+0)